20 beste vacatures voor de functie van dynamics 365 in amsterdam, nh (nieuwe medewerkers gezocht)

Senior Dynamics 365 CE Contact Center
Exactpi —Amstelveen
- € 3.965 - € 6.230 per maand
- Fulltime
- Hybride werken
- Azure
- Engels
- Master
- Budget voor professionele ontwikkeling
Microsoft Dynamics 365 Functional Consultant (CRM)
Assist Digital —Amsterdam
- Fulltime
- Hybride werken
- Azure
- ERP systemen
- Engels
- Budget voor professionele ontwikkeling
Dynamics 365 Customer Engagement Specialist
Exactpi —Amstelveen
- € 3.200 - € 5.100 per maand
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- Master
- Winstdeling
- Budget voor professionele ontwikkeling
Afstudeerstage Customer Engagement | AI & Performance Engineering in Dynamics 365 CRM
Avanade —Amsterdam
- Fulltime
- JavaScript
- Stage
Dynamics 365 SCM Consultant
Dynamic People B.V. —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Reiskostenvergoeding
- Telefoonplan
Snel solliciteren
Field Service Consultant Microsoft Dynamics 365 CE
9altitudes —Weesp
- ERP systemen
- Engels
- Analytisch vermogen
- Winstdeling
12 dagen
Consultant Microsoft Dynamics 365 CE
9altitudes —Weesp
- Azure
- ERP systemen
- Engels
- Winstdeling
12 dagen
Consultant Microsoft Dynamics 365 BC
9altitudes —Weesp
- Hybride werken
- ERP systemen
- Productie
- Communicatieve vaardigheden
- Winstdeling
12 dagen
Dynamics 365 Finance Consultant
Dynamic People B.V. —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Reiskostenvergoeding
- Telefoonplan
Snel solliciteren
Microsoft Dynamics 365 Solution Architect F&SCM
Dynamic People B.V. —Amsterdam
- Fulltime
- Hybride werken
- Azure
- ERP systemen
- Engels
- Flexibele werkuren
Snel solliciteren
Technical Consultant Microsoft Dynamics 365 CE (.NET / C# / Azure)
9altitudes —Weesp
- Azure
- DevOps
- ERP systemen
- Winstdeling
12 dagen
Microsoft 365 Consultant
Etesian IT Consulting —Amsterdam
- € 2.800 - € 4.200 per maand
- Azure
- Kantoor
- Analytisch vermogen
(Senior) Functional Consultant Microsoft Dynamics 365 F&O – Finance
KPMG Nederland —Amstelveen
- Fulltime
- Hybride werken
- Analytisch vermogen
- Reiskostenvergoeding
Snel solliciteren
(Senior) Manager Microsoft Dynamics 365 – Publieke Sector
PwC —Amsterdam
- Hybride werken
- Engels
- Bachelor
- Begeleiding
- Reiskostenvergoeding
Team Lead Dynamics 365 & Power Platform
Dynamic People B.V. —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Personeelszaken
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
Dynamics 365 Customer Engagement Specialist
KPMG Nederland —Amstelveen
- € 3.245 - € 5.050 per maand
- Hybride werken
- Verkoopervaring
- Engels
- Kantoor
- Winstdeling
- Bedrijfsfitness
Snel solliciteren
Finance Operations Specialist
Tesla —Amsterdam-Zuidoost
- Analytisch vermogen
Business Central (MSF) Administrator
Maandag —Amsterdam
- € 3.471 - € 4.627 per maand
- Parttime
- Salesforce
- Engels
- Reiskostenvergoeding
Senior Microsoft Dynamics 365 Customer Insights Consultant (m/w/d)
Everience Benelux —Amsterdam
- Fulltime
- Hybride werken
- Engels
- ICT
- AI
Snel solliciteren
11 dagen
Applications Functional Support (f/m/d) – 6 months contract
Patagonia —Amsterdam
- Fulltime
- Hybride werken
- Troubleshooting
Snel solliciteren
6 dagen

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Senior Dynamics 365 CE Contact Center

Exactpi
Amstelveen

Nu solliciteren

Vacaturegegevens

Fulltime
€ 3.965 - € 6.230 per maand

Secundaire arbeidsvoorwaarden

Pensioen
Budget voor professionele ontwikkeling
Bedrijfslaptop

Kwalificaties

Azure
Engels
Microsoft Dynamics 365
Master
Bachelor
AI
Bedrijfskunde
Communicatieve vaardigheden

Volledige vacaturetekst

A prominent consultancy firm is seeking a Senior Dynamics 365 CE Contact Center Specialist who excels at transforming customer interactions across every channel. In this role, you design and optimize omnichannel customer service experiences—spanning voice, chat, email, social media, and messaging. You improve routing, workflows, and case processes, build efficient agent desktops, and use knowledge tools and AI to ensure fast, high‑quality support. If you enjoy bridging people, processes, and technology into a seamless service experience, this position is an excellent match.

Zo ziet jouw functie er uit

Dit ga je doen

As a Senior Contact Center Specialist, you take the lead in designing and configuring advanced omnichannel environments for customer service operations. You ensure smooth communication across all channels and help create structured, consistent customer journeys that support both agents and end users.

Your responsibilities include:

Designing and configuring omnichannel service capabilities
Improving customer journeys across voice, chat, email, social channels, and messaging
Setting up routing rules, queues, workstreams, and presence management
Implementing case management, SLAs, escalation paths, and workflow automation
Building agent desktops, knowledge management components, and AI-driven support tools
Facilitating workshops, requirement sessions, and functional design discussions
Advising on customer experience strategies and platform best practices
Supporting adoption, training, and go‑live phases
Contributing to presales activities
You will work closely with multidisciplinary teams and stakeholders to modernize contact centers using Dynamics 365 Customer Service and Omnichannel for Customer Service.

Dit breng je mee

Bachelor’s or Master’s degree in IT, Business, or a related field
Minimum of 3 years of experience with Dynamics 365 CE and Omnichannel
Solid understanding of contact center KPIs (AHT, FCR, CSAT, SLA management)
Experience with voice integrations and Azure Communication Services (ACS)
Strong communication skills in Dutch and English

Dit krijg je er voor terug

Dit is het aanbod

The organization provides a strong employment package that includes:

Monthly salary between €3,965 and €6,230, depending on experience, plus holiday allowance, profit share, expense compensation, and home‑working allowance
Flexible pension scheme without mandatory employee contribution
30 vacation days (full‑time), with options to buy or sell additional days
Hybrid working model for a balanced office–home setup
Fully equipped home-office workspace
Lease a car or mobility budget
Laptop and smartphone included
Wide range of training programs supporting both personal and professional development
Dynamic work environment with exposure to consultancy, engineering, and data disciplines
Active diversity and inclusion initiatives
Strong focus on health and vitality: sports facilities, gym discounts, coaching, and wellness programs
Social culture with frequent team events, gatherings, and activities

Need more information? Please feel free to contact Alex Pop, International Business Consultant, at +31 6 273 70 489.

Ref.nr. 6006 #ML

Dit wordt jouw werkplek

You will be part of a Microsoft-focused consulting team that supports organizations in modernizing their customer service environments. This department combines functional expertise with a deep understanding of the Microsoft ecosystem, especially Dynamics 365 Customer Service and Omnichannel. The team collaborates closely with clients and internal specialists to design secure, scalable, and future-proof customer service solutions that elevate both customer satisfaction and operational efficiency.

Wat gebeurt er met jouw sollicitatie?

Alex gaat voor jou aan de slag. Wij gaan jouw gegevens zorgvuldig bekijken om te bepalen of er een match is. Zo ja, dan nemen wij binnen 3 werkdagen contact met je op. Is er nu nog geen match maar zien wij wel kansen in de nabije toekomst, dan houden wij jouw gegevens in ons bestand. Voor zo lang als jij daarvoor toestemming verleent. Uiteraard gaan wij vertrouwelijk met jouw gegevens om en werken wij volgens een strikt privacyreglement. Goed om te weten: Exactpi draagt het kwaliteitslabel van de ABU.

Nu solliciteren

Verfijn je zoekopdracht

dynamics 365 vacatures in amsterdam, nh

Senior Dynamics 365 CE Contact Center

Microsoft Dynamics 365 Functional Consultant (CRM)

Dynamics 365 Customer Engagement Specialist

Afstudeerstage Customer Engagement | AI & Performance Engineering in Dynamics 365 CRM

Dynamics 365 SCM Consultant

Field Service Consultant Microsoft Dynamics 365 CE

Consultant Microsoft Dynamics 365 CE

Consultant Microsoft Dynamics 365 BC

Dynamics 365 Finance Consultant

Microsoft Dynamics 365 Solution Architect F&SCM

Technical Consultant Microsoft Dynamics 365 CE (.NET / C# / Azure)

Microsoft 365 Consultant

(Senior) Functional Consultant Microsoft Dynamics 365 F&O – Finance

(Senior) Manager Microsoft Dynamics 365 – Publieke Sector

Team Lead Dynamics 365 & Power Platform

Dynamics 365 Customer Engagement Specialist

Finance Operations Specialist

Business Central (MSF) Administrator

Senior Microsoft Dynamics 365 Customer Insights Consultant (m/w/d)

Applications Functional Support (f/m/d) – 6 months contract

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van dynamics 365 in amsterdam, nh

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