20 beste vacatures voor de functie van customer support in nijverdal, ov (nieuwe medewerkers gezocht)

Service Coordinator
Frontmatec —Rijssen
- ERP systemen
- Engels
- Microsoft Office
Customer Support Specialist
The Vegetarian Butcher Collective —Holten
- € 3.500 - € 4.250 per maand
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- Retailervaring
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
11 dagen
Klantenservice Medewerker VGZ - Deventer
Soleo —Deventer
- € 15,28 per uur
- Parttime
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Revenue Operations Specialist
The Next Chapter W&S —Nijverdal
- € 4.500 - € 5.500 per maand
- Hybride werken
- Kantoor
- Projectmanagement
Snel solliciteren
Revenue Operations Manager
12Build —Nijverdal
- € 4.500 - € 5.500 per maand
- Fulltime
- Hybride werken
- Data-analyse
- Kantoor
- Analytisch vermogen
BI Analyst
12Build —Nijverdal
- € 4.800 - € 5.800 per maand
- Fulltime
- Hybride werken
- SQL
- Analytisch vermogen
- Bachelor
Warehouse support (m/f/d)
Fastenal Europe —Almelo
- Fulltime
- Verkoopervaring
- Computervaardigheden
- Engels
Snel solliciteren
Customer Quality Manager
Eaton —Hengelo OV
- Hybride werken
- Verkoopervaring
- Engels
- Master
Admin Service Employee
Bleckmann Solutions B.V. —Almelo
- Microsoft Excel
- Microsoft Outlook
- Engels
Snel solliciteren
1 dag
Carrier Management Specialist
Bleckmann België N.V. —Almelo
- Master
- Bachelor
- Zonder diploma
Snel solliciteren
Warehouse Manager
Bleckmann Solutions B.V. —Almelo
- Microsoft Outlook
- Engels
- Microsoft Office
Snel solliciteren
UX Researcher Coach
xablu —Hengelo OV
- Projectmanagement
- Communicatieve vaardigheden
Global Director Project Management
HITEC Power Protection —Almelo
- Fulltime
- PMP
- Engineering
- Master
Snel solliciteren
Supervisor
Bleckmann Solutions B.V. —Almelo
- Overwerk
- Engels
- Microsoft Office
- Analytisch vermogen
Snel solliciteren
Data Engineer
12Build —Nijverdal
- € 5.200 - € 6.400 per maand
- Fulltime
- Hybride werken
- Bachelor
- Linux
Customer Service Medewerker Chemie
Normec Foodcare NL —Wijhe
- € 2.678 - € 3.198 per maand
- Parttime
- Laboratorium
- Laboratoriumervaring
- Communicatieve vaardigheden
- Reiskostenvergoeding
Snel solliciteren
IT Support Engineer
Perrit —Deventer
- DevOps
- ERP systemen
- Engels
Snel solliciteren
QA Lead
Topicus —Deventer
- Fulltime
- Engels
- APIs
- Bankieren
Scrum Master
xablu —Hengelo OV
- Master
- Communicatieve vaardigheden
Researcher
Nouryon —Deventer
- € 56.898 - € 79.282 per jaar
- Fulltime
- Engels
- Analytisch vermogen
- Bachelor

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support in nijverdal, ov

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Zoek vacatures in meer locaties

customer support jobs near nijverdal, ov

Vacatures voor Warehouse Worker in Almelo

Vacatures voor Medewerker Klantenservice in Deventer

Vacatures voor Warehouse Manager in Almelo

Vacatures voor Warehouse Worker in Amsterdam

Vacatures voor Warehouse Worker in Amsterdam Noord

Vacatures voor Warehouse Worker in Almere

Vacatures voor Supplychain Worker in Amsterdam

Vacatures voor Warehouse in Zoetermeer

Vacatures voor Warehouse Worker in Helmond

Vacatures voor Zorg Coordinator Onderwijs in Utrecht (provincie)

Vacatures voor Supply Chain Coordinator in Amsterdam

Vacatures voor Service Coordinator in Delft

Vacatures voor Service Coordinator in Rotterdam

Vacatures voor Service Coordinator in Nieuwegein

Vacatures voor Service Coördinator in Amsterdam

Vacatures voor Service Coordinator in Gouda

Vacatures voor Medewerker Zorg in Deventer

Vacatures voor Customer Service Medewerker in Rotterdam

Vacatures voor Medewerker Klantenservice in Gemeente Son En Breugel

Vacatures voor Medewerker Klantenservice in Dordrecht

Service Coordinator

Frontmatec -
Rijssen

Nu solliciteren

Vacaturegegevens

Kwalificaties

ERP systemen
Engels
Microsoft Office
MBO
Communicatieve vaardigheden
Duits

Volledige vacaturetekst

Role Purpose

The Service Coordinator serves as the link between the customer and Frontmatec, with customer experience as the primary focus. The role coordinates the planning and execution of field service activities at Frontmatec customers across MS EU, ensuring the right resources, competencies, safety standards, and administrative follow-through. Where required, the role may also include day-to-day coordination/management of the service technicians and supervisors associated with the department.

Key Responsibilities

Plan service activities end-to-end, from preparation and customer dialogue to execution, in consultation with Frontmatec's Service Sales representative.
Own safety planning and safety follow-up for field service execution (e.g., safety plans and safety updates) in dialogue with Frontmatec's safety organization and the customer's safety organization.
Drive a cultural change toward stronger safety performance in the Service organization.
Plan travel required for execution, as needed.
Ensure the active equipment portfolio can be serviced with the right skills and qualifications; conduct competency evaluations within relevant service types/tasks and equipment types.
Manage customer complaints and communication related to warranty handling (per the new SOP).
Optimize utilization and plan service resources in MS EU in close collaboration with Frontmatec service colleagues.
Drive key KPIs, including utilization and safety incident reporting/registration.
Receive customer purchase orders (POs) and create service cases in the ERP system (AX 2012).
Coordinate subcontractors as needed (booking, scope alignment, schedule confirmation, and on-site coordination) to support service execution.
Ensure subcontractors meet required qualifications, safety/training requirements, and customer site access requirements before mobilization.
Manage subcontractor purchase orders/approvals and follow up on documentation (e.g., timesheets, service documentation) to enable accurate customer invoicing.
Monitor subcontractor performance and quality delivery, resolve day-to-day issues, and escalate risks or deviations to relevant stakeholders.
Plan and coordinate on-site execution of service at the customer.
Invoice completed service cases.
Follow up with customers regarding missing or overdue payments for service cases, as needed.
Develop and maintain Fieldservice Wire, including maintaining accurate master data in the system.

Tools and Systems

ERP: Microsoft Dynamics AX 2012 (service case creation and invoicing).
Fieldwire by Hilti (planning and master data maintenance).
Group Planner (EU service planning)

Success Measures (Examples)

High service resource utilization and effective capacity planning across MS EU.
Strong safety compliance: completed safety plans/updates and timely registration of safety incidents.
Efficient administrative throughput: POs converted to cases, invoicing completed on time, and proactive follow-up on overdue payments.
Effective handling of customer complaints and warranty cases in line with SOP.
Accurate, up-to-date data in Fieldservice Wire supporting planning and execution.

Requirements

MBO+ or HBO level of working and thinking, preferably in a technical field.
Experience in a service, maintenance, work preparation, or technical coordination role.
Affinity with machine building and industrial automation.
Strong organizational and communication skills.
Customer-focused, proactive, and solution-oriented mindset.
Professional level of Dutch and English language. German is considered an advantage.
Experience with ERP systems and Microsoft Office.

What We Offer

A key role in a growing international company with a strong brand.
High degree of ownership and responsibility.
Long-term career opportunities and professional development.

Nu solliciteren

Verfijn je zoekopdracht

customer support vacatures in nijverdal, ov

Service Coordinator

Customer Support Specialist

Klantenservice Medewerker VGZ - Deventer

Revenue Operations Specialist

Revenue Operations Manager

BI Analyst

Warehouse support (m/f/d)

Customer Quality Manager

Admin Service Employee

Carrier Management Specialist

Warehouse Manager

UX Researcher Coach

Global Director Project Management

Supervisor

Data Engineer

Customer Service Medewerker Chemie

IT Support Engineer

QA Lead

Scrum Master

Researcher

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support in nijverdal, ov

Zoek vacatures in meer locaties

Role Purpose

Key Responsibilities

Tools and Systems

Success Measures (Examples)

Requirements

What We Offer

Job Seeker-tools

Werkgeverstools

Bladeren

Blijf verbonden