Patient Services Representative Finnish, English and Dutch
Medtronic —Heerlen
- € 35.680 - € 53.520 per jaar
- Fulltime
- Hybride werken
- Engels
- Microsoft Office
- Analytisch vermogen
Snel solliciteren
Customer Service Representative
CEVALogistics —Born
- € 2.593 - € 3.547 per maand
- Fulltime
- Microsoft Excel
- Engels
- Magazijn
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
Multilingual Customer Service Sales and Support Enigineers
PCSpecialist —Heerlen
- € 2.750 - € 2.950 per maand
- Fulltime
- Troubleshooting
- Engels
- Windows
- Kosteloos parkeren
Customer Care Operations Expert with French language
Medtronic —Heerlen
- € 40.000 - € 60.000 per jaar
- Fulltime
- Hybride werken
- ERP systemen
- Engels
- Microsoft Office
Teamlead Customer Support Backoffice
Vebego —Heerlen
- € 3.251 - € 4.645 per maand
- Online sollicitatie
- Analytisch vermogen
- Leidinggevende ervaring
- Communicatieve vaardigheden
Customer Care Operations Expert with German language
Medtronic —Heerlen
- € 39.200 - € 58.800 per jaar
- Fulltime
- Hybride werken
- ERP systemen
- Engels
- Microsoft Office
Snel solliciteren
Ondersteunend Medewerker Klantbeleving - Tijdelijk
Obvion —Heerlen
- € 2.444,64 - € 3.491,36 per maand
- Maandag t/m vrijdag
- Kantoor
- Communicatieve vaardigheden
- Reiskostenvergoeding
Teammanager Shopping Experience (Customer Relations)
IKEA —Heerlen
- € 3.712 - € 4.773 per maand
- Weekendbeschikbaarheid
- Engels
- Teammanagement
- Communicatieve vaardigheden
- Reiskostenvergoeding
1 dag
Sr Customer Service Representative
Globus Medical —Brunssum
- Fulltime
- Engels
- Windows
- Microsoft Office
Swedish speaking Customer Service and Support agents
PCSpecialist —Heerlen
- Fulltime
- Troubleshooting
- Windows
- Communicatieve vaardigheden
- Kosteloos parkeren
GAP year in Greece - Dutch speaking customer support
Next Job Abroad —Maastricht
- Fulltime
- Hybride werken
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Dutch Customer Service Representative | Relocate to Greece
Next Job Abroad —Maastricht
- Fulltime
- Hybride werken
- Engels
- Hotel
- Productkorting werknemers
- Verhuisvergoeding
Snel solliciteren
Dutch-speaking Customer Service Agent for Dyson in Greece (relocation included)
Next Job Abroad —Maastricht
- Fulltime
- Engels
- Communicatieve vaardigheden
- Verhuisvergoeding
Snel solliciteren
Customer Service Employee
Nordson —Maastricht
- Online sollicitatie
- Hybride werken
- Engels
- Computervaardigheden
- Communicatieve vaardigheden
- Flexibele werkuren
6 dagen
Danish speaking Customer Service and Support agents
PCSpecialist —Heerlen
- € 2.703 per maand
- Fulltime
- Troubleshooting
- Windows
- Communicatieve vaardigheden
- Kosteloos parkeren
Customer Service and Loaner Coordinator
Globus Medical —Brunssum
- Weekendbeschikbaarheid
- Ziekenhuis
- Computervaardigheden
- Engels
Sr. Manager Service & Parts
Ranpak —Heerlen
- Microsoft Excel
- ERP systemen
- Engels
- Reiskostenvergoeding
- Telefoonplan
Finnish speaking customer service and support engineer
PCSpecialist —Heerlen
- € 2.704 per maand
- Fulltime
- Troubleshooting
- Windows
- Communicatieve vaardigheden
- Kosteloos parkeren
Dutch-speaking Customer Support Agent in Alicante, Spain (relocation incl.)
Next Job Abroad —Maastricht
- Fulltime
- Hybride werken
- Engels
Snel solliciteren
Dutch-speaking Customer Service Agent - Malaga, Spain
Next Job Abroad —Maastricht
- Fulltime
- Hybride werken
- Engels
- ICT
Snel solliciteren

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van klantenservice in heerlen

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Zoek vacatures in meer locaties

klantenservice jobs near heerlen

Vacatures voor Customer Service Representative in Maastricht

Vacatures voor Teamleider in Heerlen

Vacatures voor Sales Representative in Rotterdam

Vacatures voor Cleaning Services in Leeuwarden

Vacatures voor Volkswagen Pon Financial Services in Amersfoort

Vacatures voor Customer Service Medewerker in Oss

Vacatures voor Customer Service Representative in Rotterdam Botlek

Vacatures voor Customer Service English in Utrecht (provincie)

Vacatures voor Customer Service Representative in Den Haag

Vacatures voor Customer Service English in Nijmegen

Vacatures voor Customer Service Representative in Barneveld

Vacatures voor Customer Service Representative in 6831 Arnhem

Vacatures voor Customer Service Representative in Kesteren

Vacatures voor Customer Service Medewerker in Den Haag

Vacatures voor Business Development Representative in Amsterdam

Vacatures voor Service Manager in Den Haag

Vacatures voor Customer Service Representative in Leiden

Vacatures voor Customer Service Representative in Amsterdam

Vacatures voor Service Planner in Eindhoven

Vacatures voor Customer Service Representative in Mill

Patient Services Representative Finnish, English and Dutch

Medtronic -
Heerlen

Snel solliciteren

Vacaturegegevens

Fulltime
€ 35.680 - € 53.520 per jaar

Kwalificaties

Engels
Technische hulp
Microsoft Office
Analytisch vermogen
Communicatieve vaardigheden

Volledige vacaturetekst

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Make an impact on thousands of patients lives by becoming part of our Patient Contact Center team. We are here to offer non-clinical support to people who are using any products from our wide, innovative portfolio consisting of cardiac implanted devices as well as hardware or app-based patient monitoring solutions. We are based in the Netherlands but interact with patients from all over the continent. Our motivation is to be a trusted partner in personalizing remote patient care. We take pride and gratitude in going above and beyond by helping patients, making them feel heard, more comfortable, and valued.

We embrace diversity and an inclusive work environment and are therefore a very diverse team with different backgrounds. Regardless of whether you have a question, a challenging case or a tough day, you can always count on someone to have your back. Whilst taking calls will be your main responsibility, this is far from your typical call center job. We focus on making sure that our work results in good quality care for our patients, and not in reaching a certain number of calls per day. This is why the job is bringing fulfilment to your colleagues today. So, what are the patients calling us about? We work with people who have a cardiac device implanted in their body, or their relatives/caregivers. We educate and help with a broad variety of questions they might have and with the set-up of personalized remote monitoring systems. A constant is the continuous evolution over time of the service we offer and the products used. We work on activities that will make us function better as a team. Anyone who sees an opportunity for improvement is invited to speak up. Calmer periods during the day give the opportunity to work on bigger or smaller projects, giving you an opportunity to show or learn preferred skills.

Responsibilities may include the following and other duties may be assigned:

Be a trusted partner, educating and answering first level technical and lifestyle-related questions to our patients mostly via the phone
In cases where a resolution cannot be provided on the spot, you escalate to second level technical staff and follow the case to make sure it gets resolved
Ensure that the information about the call you have received is logged properly in our system. This is done according to the regulations and quality requirements that apply to a medical device company such as Medtronic
Maintain an up-to-date knowledge on our products and therapies. You will receive coaching and trainings to do this, yet we expect that you take your responsibility to learn and apply new knowledge very seriously
Contribute to the goals we set to improve as a department, as well as for your own personal growth
We work mainly during typical office hours; however, our work schedule may need to reflect that we are supporting patients in different European countries

Required Knowledge and Experience:

Excellent communication skills via phone in English and Finnish and preferably Dutch
Solid empathic and people skills demonstrating patience and analytical problem-solving skills
Positive, culturally sensitive attitude combined with the ability to quickly learn new technologies and applications
Computer and tech savviness in the use of MS Office

A background in providing patient support, experience in service focused areas and work experience in a contact center or technical support are considered advantages in this role.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Netherlands: 35,680.00 EUR - 53,520.00 EUR |

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Work Location: Hybrid remote in 6422 Heerlen

Snel solliciteren

Verfijn je zoekopdracht

klantenservice vacatures in heerlen

Patient Services Representative Finnish, English and Dutch

Customer Service Representative

Multilingual Customer Service Sales and Support Enigineers

Customer Care Operations Expert with French language

Teamlead Customer Support Backoffice

Customer Care Operations Expert with German language

Ondersteunend Medewerker Klantbeleving - Tijdelijk

Teammanager Shopping Experience (Customer Relations)

Sr Customer Service Representative

Swedish speaking Customer Service and Support agents

GAP year in Greece - Dutch speaking customer support

Dutch Customer Service Representative | Relocate to Greece

Dutch-speaking Customer Service Agent for Dyson in Greece (relocation included)

Customer Service Employee

Danish speaking Customer Service and Support agents

Customer Service and Loaner Coordinator

Sr. Manager Service & Parts

Finnish speaking customer service and support engineer

Dutch-speaking Customer Support Agent in Alicante, Spain (relocation incl.)

Dutch-speaking Customer Service Agent - Malaga, Spain

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van klantenservice in heerlen

Related Searches

Zoek vacatures in meer locaties

A Day in the Life

Benefits & Compensation

About Medtronic

Job Seeker-tools

Werkgeverstools

Bladeren

Blijf verbonden