20 beste vacatures voor de functie van technical product operations in amsterdam, nh (nieuwe medewerkers gezocht)

Technical Support Engineer - Amsterdam
Orb —Amsterdam
- € 85.000 - € 120.000 per jaar
- Fulltime
- Hybride werken
- SQL
- AWS
- APIs
Technical Lead Product Owner Infra Platforms
ABN AMRO —Amsterdam
- € 7.896 - € 11.279 per maand
- ICT
- Budget voor professionele ontwikkeling
Technical Support Supervisor - Northern Europe and Distributors
IDEXX —Hoofddorp
- Fulltime
- Management
- Engels
- Bachelor
IT Infrastructure and Operations Technician EMEA
Brooks Sports, Inc —Amsterdam
- Fulltime
- Troubleshooting
- Windows
- ICT
Technical Field Operations
Milestone Technologies, Inc. —Amsterdam
- Kantoor
- Windows
- ICT
Knowledge Analyst - Energy Solutions
McKinsey & Company —Amsterdam
- Fulltime
- Microsoft Excel
- Engels
- Analytisch vermogen
Digital Solutions Specialist Benelux - Location Flexible within the region
Intuitive Surgical —Amsterdam
- Engineering
- Engels
- Analytisch vermogen
Product and Supply Chain Business Analyst (f/m/d)
Patagonia —Amsterdam
- Fulltime
- Hybride werken
- Merchandising
- Analytisch vermogen
Snel solliciteren
Technical Product Owner
myTomorrows —Amsterdam
- Fulltime
- Hybride werken
- Azure
- Engels
- AWS
Technical Training Specialist
DeepHealth —Amsterdam
- € 55.000 - € 75.000 per jaar
- Fulltime
- Hybride werken
- AWS
- Bachelor
- Zonder diploma
Snel solliciteren
Technical Services Resource Planner
Markem-Imaje —Amsterdam
- Thuiswerk
- Microsoft Excel
- Microsoft Outlook
- Troubleshooting
- Aanbrengbonus
8 dagen
Construction Robot Operator, UK
Monumental —Amsterdam
- Fulltime
- Hybride werken
- Engineering
- Engels
- Analytisch vermogen
Product Engineer, Robotics
Berkshire Grey —Haarlem
- € 120.000 - € 150.000 per jaar
- Fulltime
- Informatica
- Informatica
- Computervaardigheden
Product Area Lead – Wholesale Banking Advanced Analytics – Onboarding & KYC
ING —Amsterdam
- € 9.136 - € 14.457 per maand
- Hybride werken
- Master
- Analytisch vermogen
- Productmanagement
Return Merchandise Authorization (RMA) Coordinator (German Speaking)
Tesla —Amsterdam-Zuidoost
- Microsoft Powerpoint
- Microsoft Excel
- Engels
Strategy & Operations
Gigs —Amsterdam
- € 85.000 - € 130.000 per jaar
- SQL
- ICT
- Stage
Associate Director, FCC Models & Product Risk
Airwallex —Amsterdam
- Fulltime
- Doctor
- Salesforce
- Master
Analytics Engineer - Revenue Operations
Mollie —Amsterdam
- Fulltime
- Hybride werken
- Verkoopervaring
- SQL
(Senior) Service Operations Coordinator, Commercial Energy and Charging
Tesla —Amsterdam-Zuidoost
- Computervaardigheden
- Engels
- Microsoft Office
Sr. Manager, Service Technical Operations & Quality Europe
Lucid Motors —Amsterdam
- Analytisch vermogen
- Managementervaring

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Technical Support Engineer - Amsterdam

Orb -
Amsterdam

Nu solliciteren

Vacaturegegevens

Fulltime
€ 85.000 - € 120.000 per jaar

Secundaire arbeidsvoorwaarden

Aandelenopties

Kwalificaties

Slack
SQL
AWS
APIs
Klantenondersteuning
TypeScript
Facturatie
Python

Volledige vacaturetekst

About Orb:
We’re a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We’re building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence.

Looking ahead, joining forces with Adyen expands what we can build and raises the ceiling on the problems we get to solve for customers. The challenges are uniquely interesting, and you’ll be surrounded by thoughtful, ambitious people who move fast and hold a high bar.

For San Francisco Bay Area , New York, and Amsterdam residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, attention to detail, and go further together are at the core of everything we do.

About the role:

We’re looking for a Technical Support Engineer in Amsterdam to help extend Orb’s technical support coverage for customers across time zones.

As one of our dedicated Technical Support Engineers, you will oversee issues across support tiers, help customers through channels like Slack and email, feed patterns back to Product, and partner closely with Engineering on production issues.

We are looking for someone based in the Amsterdam, Netherlands area and who can come into the Adyen office 3x per week.

In this role you will:

Resolve inbound technical issues either directly through SOPs and hands-on troubleshooting or by opening, coordinating, and following through on internal tickets with cross-functional teams.
Triage urgent customer-reported issues, make strong judgment calls on what truly rises to a P0, and route those issues quickly to the right engineering path when escalation is warranted.
Help establish and report on support responsiveness and time-to-resolution standards.
Collaborate with Customer Success, Product Management and Operations to improve the systems, tooling, and integrations that power effective support workflows.
Use support data and recurring issue patterns to drive continuous improvement across Support, Engineering, and Product.
Build and improve internal playbooks, SOPs, talk tracks, and knowledge base content as the team scales.
Become a deep expert on the Orb platform, common customer architectures, and the usage-based billing landscape.
Work across a broad set of customer stakeholders, including billing engineers, BizOps, PMs, finance teams, and executives.

About you:

You have 3+ years of experience in a highly technical customer support or service role.
You are an excellent written and verbal communicator.
You are comfortable writing scripts or lightweight internal tools that leverage APIs.
You have functional SQL knowledge and familiarity with AWS.
You have experience programming in Python or TypeScript.
You are comfortable working autonomously and making sound escalation decisions when something may be urgent.
You are excited to work from Europe while helping Orb improve coverage for customers outside standard US business hours.

You might be a good fit if:

Have familiarity with billing platforms/systems and finance concepts like Deferred Revenue is a plus!
Take initiative and are capable of learning new technologies / systems / features with little guidance
Have a history of using data to drive improvements in customer experience, product quality or operational efficiency
Demonstrate a forward-thinking mindset in leveraging new technology to augment customer support

Benefits:

Excellent medical, dental, and vision insurance
One Medical membership
Unlimited PTO plus an additional week off between Christmas and New Year’s
401k plan
16-week paid parental leave with equity vesting
Commuter stipend
Catered lunches in the office
Annual learning & development stipend
Meaningful equity in the form of stock options

Equal Opportunity Employer

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Compensation Range: €85K - €120K

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Verfijn je zoekopdracht

technical product operations vacatures in amsterdam, nh

Technical Support Engineer - Amsterdam

Technical Lead Product Owner Infra Platforms

Technical Support Supervisor - Northern Europe and Distributors

IT Infrastructure and Operations Technician EMEA

Technical Field Operations

Knowledge Analyst - Energy Solutions

Digital Solutions Specialist Benelux - Location Flexible within the region

Product and Supply Chain Business Analyst (f/m/d)

Technical Product Owner

Technical Training Specialist

Technical Services Resource Planner

Construction Robot Operator, UK

Product Engineer, Robotics

Product Area Lead – Wholesale Banking Advanced Analytics – Onboarding & KYC

Return Merchandise Authorization (RMA) Coordinator (German Speaking)

Strategy & Operations

Associate Director, FCC Models & Product Risk

Analytics Engineer - Revenue Operations

(Senior) Service Operations Coordinator, Commercial Energy and Charging

Sr. Manager, Service Technical Operations & Quality Europe

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical product operations in amsterdam, nh

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