20 beste vacatures voor de functie van support lead in amsterdam, nh (nieuwe medewerkers gezocht)

Team Lead Support
S4D —Amsterdam
- Fulltime
- Engels
- Master
- Bachelor
Snel solliciteren
Application Support
Tony's Chocolonely —Amsterdam
- € 46.000 - € 57.000 per jaar
- Fulltime
- Hybride werken
- ERP systemen
- ICT
- AI
Snel solliciteren
Sales Support Lead - EI Europe
Philips —Amsterdam
- Fulltime
- Verkoopervaring
- Ziekenhuis
- Salesforce
Transformation Lead
Highberg —Amsterdam
- Tot € 7.000 per maand
- Hybride werken
- Microsoft Outlook
- Engels
- Master
Team Lead International Servicing
TKB (Trust Krediet Beheer B.V.) —Amsterdam
- € 3.500 - € 5.000 per maand
- Online sollicitatie
- Hybride werken
- Marketing
- Socialemediabeheer
- Engels
- Reiskostenvergoeding
Snel solliciteren
4 dagen
Team Lead Retention & Upgrade (M/F/D)
LYNX Amsterdam —Amsterdam
- Marketing
- Engels
- Analytisch vermogen
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Lead Operational Manager
ThreatFabric B.V. —Amsterdam Westpoort
- € 80.000 - € 100.000 per jaar
- Fulltime
- Hybride werken
- Informatica
- DevOps
- Engels
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
10 dagen
Lead Product Designer - Healthcare
Reaktor —Amsterdam
- € 70.000 - € 84.000 per jaar
- Fulltime
- Engels
- Master
Senior Manager
Bain & Company Inc —Amsterdam
- € 115.000 - € 222.000 per jaar
- Fulltime
- Doctor
- Engels
- Master
LAB Unlocking Potential Manager - Diversity & Inclusion (6 month FTC)
Boston Consulting Group —Amsterdam
- Fulltime
- Engels
Brands Event Coordinator
Tether Operations Limited —Amsterdam
- Fulltime
- Thuiswerk
- Spaans
- Google Suite
- Engels
Data Lead
Effectory —Amsterdam Centrum
- € 90.000 - € 120.000 per jaar
- Fulltime
- Hybride werken
- Azure
- Management
- Engels
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
AI Solution Lead
MediaLane TV B.V. —Amsterdam
- € 4.500 - € 5.000 per maand
- E-mail
- Azure
- DevOps
- Engineering
Snel solliciteren
Dealer Service Team Lead EMEA (f/m/d)
Patagonia —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Continue verbetering
Snel solliciteren
Clinical Trial Lead (m/w/d)
IQVIA —Amsterdam
- Vanaf € 70.100 per jaar
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Strategic Customer Lead - EMEA
Beyond Meat —Amsterdam
- € 80.000 - € 100.000 per jaar
- Microsoft Powerpoint
- Microsoft Excel
- Culinaire ervaring
- Flexibele werkuren
Snel solliciteren
Team Lead Backend Development
DPG Media —Amsterdam
- € 7.500 per maand
- Fulltime
- Hybride werken
- Java
- Bachelor
- APIs
- Winstdeling
- Budget voor professionele ontwikkeling
Lead Application Manager
Stichting Rainforest Alliance —Amsterdam
- € 39.603 - € 72.045 per jaar
- Hybride werken
- Informatica
- Azure
- Management
- Mentale gezondheidszorgprogramma's
Snel solliciteren
Mobile SDK Lead
ThreatFabric B.V. —Amsterdam Westpoort
- € 95.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Informatica
- Informatica
- Engels
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
NFR Reporting Expert
ING Bank —Amsterdam
- € 7.761 - € 12.343 per maand
- Hybride werken
- Microsoft Excel
- Projectmanagement
- Bachelor

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Team Lead Support

S4D
Amsterdam

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Pensioen
Bedrijfslaptop

Kwalificaties

Engels
Master
Bachelor
Apache
Communicatieve vaardigheden

Volledige vacaturetekst

About the Company

S4D is a Software as Service (SaaS) company, that provides Quick Service Restaurants (QSRs) with the omnichannel operating system to run their business in the most effective and efficient way. In other words, we help restaurants to get more orders. Our team builds and services innovative products based on the newest technologies, consisting of a wide variety of functionalities and innovative modules while offering our employees flexible working conditions. Our key values are teamwork and ownership. S4D is part of the Deloitte Technology Fast 50 and Saas100 company (selected by MT/Sprout), so we are one of the best-performing SaaS companies from the Netherlands in 2022. We are looking for our Team Lead Support, who will be responsible for improving our Support efforts with our partners.

Job Description

We are currently looking for a Team Lead Support to ensure that we deliver the best service possible to our clients, like for example New York Pizza, Telepizza, Apache Pizza, and Pizza Hut. Our Support team is there to help our customers get the most out of our solution. Whenever the headquarters or a specific store from our partners has a question or a problem, they reach out to the Support team for help.

Our Support team consists of Support Heroes, who are students that work shifts between 5:00 PM and 11:00 PM, and who are the first line of support for our partners during the “Hungry Hours”. The team receives questions such as how to change the store’s opening hours, and how HQ can best set up a new promotion, but also about bugs or outages in the system. You will manage and mentor this team.

You spend most of your time coaching the Support Heroes, improving processes, and performing actions to prevent certain types of questions from arriving, such as by preparing training for franchisees and store employees. Next to that, during office hours you handle the questions that come in from our partners, although during the day just relatively few questions from our partners come in.

Of course, you do not do this alone, especially our Head of Operations and COO will work closely with you to make Support a real source of Customer satisfaction. You ensure that our Service Levels continuously improve.

Job Requirements

You have at least 2 years of experience working within a role where you have supported clients or partners
You have a get-things-done mentality
You radiate energy to your team
You are eager to manage and continuously improve a team
You are eager to learn about our software solution in depth
You have great attention to detail
You are used to analyzing performance and improvement opportunities through metrics
Strong written and verbal communication skills in English
Strong written and verbal communication skills in Dutch
Bonus points for a Bachelor's or Master's degree
Bonus points for having managed a team in the past
Bonus points for experience in improving support processes
Bonus points for experience within the hospitality industry
Bonus points for knowledge of any further languages

Why S4D

International work environment and flat organization
Impactful role at one of the fastest-growing companies in the Netherlands
Great career development opportunities in a growing company
Apple MacBook
Hybrid-working environment
Competitive salary
Pension scheme
Flexible public holiday policy
25 paid holidays
An extra day off on your birthday
Healthy lunch at the office
Annual offsite together with our two offices
In-office gym
Free language classes

Snel solliciteren

Verfijn je zoekopdracht

support lead vacatures in amsterdam, nh

Team Lead Support

Application Support

Sales Support Lead - EI Europe

Transformation Lead

Team Lead International Servicing

Team Lead Retention & Upgrade (M/F/D)

Lead Operational Manager

Lead Product Designer - Healthcare

Senior Manager

LAB Unlocking Potential Manager - Diversity & Inclusion (6 month FTC)

Brands Event Coordinator

Data Lead

AI Solution Lead

Dealer Service Team Lead EMEA (f/m/d)

Clinical Trial Lead (m/w/d)

Strategic Customer Lead - EMEA

Team Lead Backend Development

Lead Application Manager

Mobile SDK Lead

NFR Reporting Expert

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van support lead in amsterdam, nh

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