20 beste vacatures voor de functie van key account manager in amsterdam, nh (nieuwe medewerkers gezocht)

Senior Strategic Account Manager - Amsterdam Based (Hybrid)
CustomerGauge —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Bachelor
- ICT
Snel solliciteren
CSM (Customer Success Manager)
Open —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Verkoopervaring
- Salesforce
Snel solliciteren
Principal Customer Success Manager (Mid-Market)
Effectory —Amsterdam Centrum
- € 75.000 - € 86.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Teammanagement
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Customer Success Manager (Mid-Market)
Effectory —Amsterdam Centrum
- € 57.700 - € 69.200 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Digital Customer Success Manager - Benelux
Tellent —Amsterdam
- € 50.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Werk vanuit huis
Partner Success Manager
Transferz —Amsterdam
- € 62.000 - € 75.000 per jaar
- Fulltime
- Hybride werken
- Spaans
- Engels
- Analytisch vermogen
Snel solliciteren
Head/Director of Pan-European Key Accounts
Geely Europe —Amsterdam Zuid
- Verkoopervaring
- Engels
- Onderhandelen
Account Manager Vascular Access Management: Zuid West NL
BD —Amsterdam
- € 58.800 - € 89.700 per jaar
- Verkoopervaring
- Ziekenhuis
- Engels
Manager, Customer Success
Assent —Amsterdam
- € 100.000 - € 115.000 per jaar
- Fulltime
- Hybride werken
- Projectmanagement
- Begeleiding
- Managementervaring
Head of Customer Success – EMEA
Incision —Amsterdam Centrum
- Hybride werken
- Ziekenhuis
- Engels
- Managementervaring
Snel solliciteren
(Online) Key Account Manager Fossil
Fossil Group, Inc. —Hoofddorp
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
- Productkorting werknemers
Snel solliciteren
Multinational Client Service Specialist
AXA —Amsterdam Zuid
- Hybride werken
- Microsoft Word
- Microsoft Excel
- Engels
Key Account Director
Neara —Amsterdam
- € 100.000 - € 110.000 per jaar
- Fulltime
- Thuiswerk
- Verkoopervaring
- Engels
- Begeleiding
Sales Enablement Manager - EY Clients & Industries NL
EY —Amsterdam
- Hybride werken
- Verkoopervaring
- Bedrijfsontwikkeling
- Analytisch vermogen
Account Manager
Clarivate —Amsterdam
- Weekendbeschikbaarheid
- Thuiswerk
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
International Key Account Manager - Trucks and Vans
BYD Europe —Hoofddorp
- Fulltime
- Engels
- Master
- Bachelor
Marketplace Account Manager, Direct Business EMEA
Brooks Sports, Inc —Amsterdam
- Fulltime
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
10 dagen
Senior Customer Success Manager - UK / Netherlands
Apollo GraphQL —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Azure
- Informatica
Snel solliciteren
Customer Success Manager BENELUX (m/f/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
Customer Success Specialist for EMEA
Kaizo —Amsterdam Centrum
- Fulltime
- Thuiswerk
- Spaans
- Salesforce
- Engels
Snel solliciteren

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Senior Strategic Account Manager - Amsterdam Based (Hybrid)

CustomerGauge -
Amsterdam

Snel solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Engels
Bachelor
Risicomanagement
ICT
Accountbeheer
Communicatieve vaardigheden

Volledige vacaturetekst

Let's Talk about the role!

Business Value Realisation – Partner with customers to define success metrics, demonstrate measurable business outcomes, communicate ROI to executive stakeholders, and ensure CustomerGauge becomes a strategic partner rather than simply a software vendor.
Account Portfolio Management - manage your entire account portfolio, ensuring optimal client satisfaction and achieve assigned strategic account Key Performance Indicators (KPIs), Objectives and Key Results (OKRs).
Strategic Account Management KPIs/OKRs - maintain a team Net Retention Rate of 105% while ensuring one touch per account each month and conducting 10 Impact Reviews per quarter with key client stakeholders.
Client Relationship Management - establish and nurture strong, long-term client relationships with strategic stakeholders and build trusted executive relationships across customer organisations, addressing queries and concerns promptly. Advocacy and Innovation - advocate solutions and innovative ideas to meet client needs and handle challenges and problems effectively, providing timely resolutions.
Liaison and Communication - act as the liaison between key customers and internal teams and identify and approach new potential strategic opportunities that increase customer value and long-term revenue.
Sales Performance Monitoring - monitor sales performance metrics and report on trends and prepare monthly, quarterly, and annual reports and forecasts.
Upsell and Cross-Sell Opportunities - work with the commercial team to identify larger upsell and cross-sell opportunities and "Activate Promoters" for referral and further upsell opportunities.
Churn Risk Management - connect Executive Sponsors with high-value and strategic accounts to decrease churn risk while identifying churn risk in all accounts and proactively report/escalate where applicable. Develop proactive action plans for all accounts.
Collaboration and Development - collaborate with the Account Services team & other internal stakeholders to guide, assist, and develop partner accounts.

But it does not stop there; you are an evangelist, culture carrier, educator, communicator, have the ability to understand technical questions and communicate solutions. Maybe you’ll be on one of our podcasts talking about what you do or perhaps you’ll write up your tips and tricks on LinkedIn.

In CustomerGauge, you’ll have the headroom to develop your career - this role has traditionally led to some interesting promotion paths to product management, pre-sales engineering, education and maybe one day you may manage your own team. We’ll teach you the business, and we hope you can teach others.

Why us?
Our mission; we're helping our clients create better Account Experiences for their clients. Such a simple thing, but with our large b2b clients we're having a massive impact on the world. Have you had a great experience with a company recently? It's possible CG had a lot to do with it.

We are a diverse organisation that celebrates differences. Started in Amsterdam, our multicultural approach means we currently have more than 15 languages and nationalities. And there’s something about working on a global team where you can connect with a sales member locally all the way to the product manager in Amsterdam on any given day. Occasional international travel to customer sites, events and company meetings.

Who you are:

Bachelor's level degree is preferable
5+ years of account management / customer success / support / service experience and an aptitude for explaining and providing training to others
Fast learner who can work independently and as part of a team, and take ownership of projects
Understand concepts of customer retention
Exceptional communication skills and comfortable presenting to key stakeholders within your accounts
Love interacting with customers and continuously strive for their success while being commercially minded
Thrive in a dynamic constantly evolving high tech environment
Multi-task, change priorities and organise
We like: hard workers, team players with a can-do attitude (office attendance of at least 3 days per week is expected)
Fluency in English is a must, any other European language is a preference.

Benefits:

Competitive compensation package (including uncapped variable component)
A high-impact role in an emerging industry leader
Generous holiday package
Flexible work: work remote a few days a week and join us in the beautiful office overlooking Amsterdam’s canals
Free and varied office lunches, snacks and drinks.
Cross-functional Collaboration: Work closely with Sales, Marketing, Product and Account Services to deliver coordinated customer engagement and drive commercial success.
AI & Automation Mindset: Embrace AI and automation to improve productivity, enhance customer engagement and eliminate repetitive work. We're building an AI-native organisation and are looking for people who proactively adopt new tools and ways of working.

Opportunities for career growth and internal development in a fast-growing international SaaS company

Diversity Drives Our Experiences
Diversity has been an integral part of our corporate identity since the first day of CustomerGauge. Inclusiveness is more than a corporate diversity statement to us; we live it every day and celebrate what makes us all unique. We welcome you to be yourself; our authenticity helps create remarkable experiences for all!

Snel solliciteren

Verfijn je zoekopdracht

key account manager vacatures in amsterdam, nh

Senior Strategic Account Manager - Amsterdam Based (Hybrid)

CSM (Customer Success Manager)

Principal Customer Success Manager (Mid-Market)

Customer Success Manager (Mid-Market)

Digital Customer Success Manager - Benelux

Partner Success Manager

Head/Director of Pan-European Key Accounts

Account Manager Vascular Access Management: Zuid West NL

Manager, Customer Success

Head of Customer Success – EMEA

(Online) Key Account Manager Fossil

Multinational Client Service Specialist

Key Account Director

Sales Enablement Manager - EY Clients & Industries NL

Account Manager

International Key Account Manager - Trucks and Vans

Marketplace Account Manager, Direct Business EMEA

Senior Customer Success Manager - UK / Netherlands

Customer Success Manager BENELUX (m/f/x)

Customer Success Specialist for EMEA

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van key account manager in amsterdam, nh

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