20 beste vacatures voor de functie van customer service manager in amersfoort (nieuwe medewerkers gezocht)

Associate Customer Relations Representative (German speaking)
Applied Medical Europe B.V. —Amersfoort
- Engels
- Windows
- Microsoft Office
Customer Service Representative Temp
JR286 —Hilversum
- Microsoft Word
- Microsoft Excel
- Oracle
Snel solliciteren
Customer Service Manager
GTE —Nieuwegein
- Fulltime
- Hybride werken
- Management
Snel solliciteren
Procesmanager Customer Delivery
KPN —Amersfoort
- € 5.190 - € 7.803 per maand
- Hybride werken
- Management
- Reiskostenvergoeding
- Personeelskorting
Snel solliciteren
13 dagen
Customer Service medewerker
Havi Supply Chain —Amersfoort
- € 2.700 - € 3.200 per maand
- Parttime
- CRM-systemen
- Engels
- Microsoft Office
- Reiskostenvergoeding
Customer Experience Manager
Allegion —Veenendaal
- Fulltime
- Management
- ERP systemen
- Analytisch vermogen
Customer Service Manager Benelux
ALSTOM —Utrecht
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Operations Manager (Remote)
GTE —Nieuwegein
- Thuiswerk
- Managementervaring
- Flexibele werkuren
Snel solliciteren
Customer Support Medewerker
Eurofins Netherlands Environment Testing —Amersfoort
- Dringend op zoek naar kandidaten
- CRM-systemen
- Engels
Snel solliciteren
Customer Success Manager
Learned —Utrecht
- € 4.000 - € 5.000 per maand
- Fulltime
- Hybride werken
- Management
- Kantoor
- Projectmanagement
- Reiskostenvergoeding
- Telefoonplan
Snel solliciteren
Customer Support Representative
ClubCollect —Utrecht
- Fulltime
- Hybride werken
- Salesforce
- Engels
- Communicatieve vaardigheden
CX & AI Specialist
Smartphonehoesjes.nl —Leusden
- € 3.637 - € 5.331 per maand
- Fulltime
- Kantoor
- Master
- Analytisch vermogen
- Reiskostenvergoeding
Snel solliciteren
Customer Facing & Order Management Representative
Essity —Zeist
- Fulltime
- Hybride werken
- Microsoft Excel
- Engels
- Continue verbetering
6 dagen
Medewerker Customer support
Brocacef Groep NV —Ede
- € 3,19 - € 4,24 per uur
- Parttime
- CRM-systemen
- ERP systemen
- Organisatorische vaardigheden
- Reiskostenvergoeding
Customer Success Manager
Ockto —Naarden
- € 3.500 - € 4.500 per maand
- Fulltime
- Master
- Analytisch vermogen
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
6 dagen
Customer Success & Operations Manager
Financial Lease Nederland B.V. —Maarssen
- € 4.000 - € 5.000 per maand
- Fulltime
- Hybride werken
- Bachelor
Snel solliciteren
Customer Service Representative
Black Box —Utrecht
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Snel solliciteren
CUSTOMER SUCCESS MANAGER
UBO —Bunschoten
- € 3.523 - € 5.803 per maand
- Parttime
- Kantoor
- Analytisch vermogen
- Projectmanagement
Service Channel Lead - Contact Center
VodafoneZiggo —Utrecht
- € 5.450 - € 6.900 per maand
- Parttime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Flexibele werkuren
Customer Success Manager
Check Point Software Technologies —Utrecht
- Fulltime
- Hybride werken
- Microsoft Excel
- Engels
- Contracten
Snel solliciteren
11 dagen

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Associate Customer Relations Representative (German speaking)

Applied Medical Europe B.V. -
Amersfoort

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Vacaturegegevens

Secundaire arbeidsvoorwaarden

Pensioen
Bedrijfsfeesten

Kwalificaties

SAP
Engels
Windows
Microsoft Office
Continue verbetering
Computervaardigheden
Communicatieve vaardigheden
Duits

Volledige vacaturetekst

Overview:

Job Description:

With your communicative personality and problem-solving skills, you enjoy providing a high level of service to our internal and external customers. Together with the Sales Representative, you are the first point of contact for our German-speaking customers and you ensure excellent support is provided by answering calls, e-mails, solving queries and preparing agreements in an accurate and timely manner. As a Customer Relations Representative you help drive continuous improvement regarding the customer experience for our customers in Europe, whilst liaising with the local sales teams to deliver best-in-class service.

To succeed, you bring in excellent organizational skills, you are able to work in a structured manner and adhere to deadlines.

Our diverse and international Customer Service team is based at the European headquarters in Amersfoort (NL). Four teams; Order Management, Customer Relations, MasterData and Field Support, work together to support our customers throughout Europe. You’ll join a culture fueled by collaboration, innovation, and openness, driven by our mission to make a positive, meaningful difference.

Key Responsibilities

Handle questions from internal and external customers on the phone and via email during office hours
Process returns and invoice corrections in our SAP system
Prepare agreements for evaluation, loan, rental and purchases
Interpret and assign customer requests to the appropriate departments and teams
Investigate and resolve customer disputes and consequently communicate with internal departments to find solutions and preventative actions
Participate in team meetings and project team activities to set priorities, discuss process improvements and solve issues together

Requirements:

1-3 years of relevant experience in customer service, hospitality or a similar position
Good knowledge of MS Office and Windows-based computer applications
Experience with SAP is preferred
Fluent oral and written communication skills in German and English
Any additional European language is an advantage
Excellent organizational skills, able to work in a structured manner and adhere to deadlines

We Offer:

An international working environment, fueled by respect and a healthy work-life balance tailored to the business and team member’s needs
27 paid vacation days (based on fulltime contract) with option to purchase five additional days
This is mainly an on-site role with hybrid options
Commuting allowance of €0,23/km or full coverage of public transportation costs
A wide variety of internal trainings and development possibilities and a tuition program for external trainings
The opportunity to pro-actively work on your vitality and fitness
State-of-the-art facilities, including green areas, in-house restaurant and gym
Additional benefits, such as:
- Attractive pension scheme (your contribution at 4%, ours at 12%)
- €50 net monthly health insurance contribution
- Two (paid) days per year dedicated to volunteering activities
- Several fun company events and meaningful initiatives organized throughout the year

At Applied Medical, we are committed to make a meaningful, positive difference, each and every day. Within our European headquarters in Amersfoort (NL), we develop, manufacture and support the implementation of our advanced medical devices across Europe and the MENA region. Applied’s team members enjoy working in an environmentally friendly and international environment, in which people of diverse backgrounds are valued, challenged, and acknowledged. We support our team members by giving them opportunities of ongoing learning and education, possibilities to take part in community volunteering activities and a variety of onsite exercise classes and health activities.

If you are passionate about working in an organization that allows you to make decisions based upon what is right for the patient, customer, community and environment, Applied Medical is the place for you.

Interested?

Would you like to be part of our expanding team? If the answer is yes, we'd love to get to know you and look forward to hearing from you!

For more information regarding our hiring process, click here. If you have any questions, feel free to contact us via [email protected] or +31 (0)33 7548713.

Not the right job for you? Take a look at our other vacancies and follow us on LinkedIn.

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customer service manager vacatures in amersfoort

Associate Customer Relations Representative (German speaking)

Customer Service Representative Temp

Customer Service Manager

Procesmanager Customer Delivery

Customer Service medewerker

Customer Experience Manager

Customer Service Manager Benelux

Customer Service Operations Manager (Remote)

Customer Support Medewerker

Customer Success Manager

Customer Support Representative

CX & AI Specialist

Customer Facing & Order Management Representative

Medewerker Customer support

Customer Success Manager

Customer Success & Operations Manager

Customer Service Representative

CUSTOMER SUCCESS MANAGER

Service Channel Lead - Contact Center

Customer Success Manager

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