20 beste vacatures voor de functie van product operations in velsen zuid (nieuwe medewerkers gezocht)

Head of Customer Success
GreenFlux —Amsterdam Oost
- Fulltime
- Hybride werken
- Microsoft Excel
- Salesforce
- Engels
- Verhuisvergoeding
Snel solliciteren
Team Lead Customer Support - DACH
Tellent —Amsterdam
- € 45.000 - € 55.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
- Reiskostenvergoeding
- Werk vanuit huis
Product Support Engineer - EMEA
Ashby —Amsterdam
- € 75.000 - € 104.000 per jaar
- Fulltime
- Thuiswerk
- Troubleshooting
- ICT
- Managementervaring
Production Engineer
Strohm —IJmuiden
- € 4.000 - € 6.000 per maand
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
Snel solliciteren
Pentester - Red Teamer
ABN AMRO —Amstelveen
- € 6.066 - € 8.666 per maand
- Engels
- Analytisch vermogen
- C++
- Budget voor professionele ontwikkeling
Technical Lead Product Owner Infra Platforms
ABN AMRO —Amsterdam
- € 7.896 - € 11.279 per maand
- ICT
- Budget voor professionele ontwikkeling
Global Network & Product Strategy (GNPS) Leader - Solids & Semi-Solids
Teva —Haarlem
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
IT value stream architect (hire to retire)
TATA Steel —Velsen-Noord
- € 4.356,75 - € 8.452,42 per maand
- Parttime
- Hybride werken
- Informatica
- DevOps
- Engineering
- Winstdeling
Industry Technical Consultant - Water Reclamation
Ecolab Inc. —Amsterdam Oost
- € 63.200 - € 94.800 per jaar
- Fulltime
- Engineering
- Presentatievaardigheden
- Bachelor
Strategisch contractmanager procurement
TATA Steel —Velsen-Noord
- Parttime
- Engineering
- Engels
- Analytisch vermogen
- Winstdeling
- Werk vanuit huis
Industry Technical Consultant - Water Reclamation
Ecolab —Amsterdam Oost
- € 63.200 - € 94.800 per jaar
- Engineering
- Presentatievaardigheden
- Bachelor
Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater
Ecolab —Amsterdam Oost
- € 63.200 - € 94.800 per jaar
- Engineering
- Presentatievaardigheden
- Bachelor
Business Product Analyst - Aviation
CGI —Amsterdam
- Hybride werken
- Engels
- Master
- Analytisch vermogen
- Winstdeling
Snel solliciteren
Business Analyst NCT - ITDC
KLM —Schiphol
- Tot € 9.999 per maand
- Online sollicitatie
- Master
- Projectmanagement
- Bachelor
- Winstdeling
1 dag
Senior Regional Operations Manager (Marketplace) - EMEA
Uber —Amsterdam
- Fulltime
- Informatica
- SQL
- Analytisch vermogen
Associate Manager, Events Solutions - EMEA & LATAM
Stryker —Amsterdam Centrum
- € 55.300 - € 131.700 per jaar
- Spaans
- Microsoft Excel
- Engels
9 dagen
Product Engineer, Robotics
Berkshire Grey —Haarlem
- € 120.000 - € 150.000 per jaar
- Fulltime
- Informatica
- Informatica
- Computervaardigheden
Technology Product Manager - Next Generation Payments Platform, FinTech
Booking.com —Amsterdam Centrum
- Fulltime
- Hybride werken
- AWS
- Productmanagement
- Managementervaring
- Verhuisvergoeding
Manager Finance Operations EMEA
Nouryon —Amsterdam
- € 80.000 - € 110.000 per jaar
- Fulltime
- Engels
- Financiën
- Master
- Mentale gezondheidszorgprogramma's
Product and Supply Chain Business Analyst (f/m/d)
Patagonia —Amsterdam
- Fulltime
- Hybride werken
- Merchandising
- Analytisch vermogen
Snel solliciteren

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Head of Customer Success

GreenFlux
Amsterdam Oost

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Verhuisvergoeding

Kwalificaties

Microsoft Excel
Salesforce
Engels
Analytisch vermogen
Projectmanagement
Teammanagement
Relatiebeheer
Certified ScrumMaster
HubSpot
SaaS
Managementervaring
Facturatie
Communicatieve vaardigheden

Volledige vacaturetekst

Smart Electric Vehicle Charging Solutions. That’s the business we are in!

GreenFlux offers a cloud-based charge point management SaaS solution. This software platform connects Charge Point Operators (CPOs) and e-Mobility Service Providers (eMSPs – offering charging services to EV drivers) and enables them to successfully launch their businesses. With its offering, GreenFlux plays a pivotal role in facilitating the uptake of electric mobility and the renewable energy revolution. To keep up with the rapid market and business expansion and to support the company’s dynamic growth, we are looking for new ambitious colleagues.

GreenFlux is part of DKV Mobility Group, a major European Mobility company, and we play a leading role in the transition towards sustainable mobility for our ‘own’ customers and those of the Group.

The job

As Head of Customer Success, you'll play a pivotal role in ensuring our customers realize the full value of GreenFlux solutions. You will develop and lead the CSM team and be responsible for maximizing customer satisfaction, retention, and customer value. This is a hands-on leadership role blending strategic thinking, direct customer engagement, team development, and cross-functional collaboration.

Key Responsibilities

Customer Engagement Strategy: Develop and implement proactive customer engagement strategies to drive product adoption, value realization, and long-term customer relationships.
Client Advocacy: Be the voice of the customer within GreenFlux, collaborating cross-functionally to identify and address customer needs, pain points, and opportunities for growth.
Team Leadership & Development: Mentor and coach CSMs, fostering a culture of continuous improvement, providing regular feedback, and supporting professional growth.
Performance Management: Define and track team KPIs, set clear goals, and monitor progress, ensuring that customer expectations and business objectives are met.
Operational Efficiency: Optimize Customer Success processes, tools, and stakeholder collaboration to maximize team efficiency and customer experience.
Growth & Expansion: Contribute to strategies for upselling and cross-selling, identifying ways to expand our solutions within existing customer accounts.

Requirements

Experience: Minimum of 7+ years of experience in Customer Success within a SaaS or technology environment; 5+ years of demonstrated team leadership success.
Customer Focus: Passionate about delivering exceptional customer experiences and building strong relationships.
Leadership Mindset: Proven track record of coaching, mentoring, and motivating teams to achieve exceptional results.
Analytical & Strategic: Data-driven and solution oriented approach to problem-solving, with the ability to analyse customer data and translate insights into action plans.
Technical Aptitude: Strong understanding of SaaS solutions and EV charging technologies is preferred.
Communication & Collaboration: Excellent communication skills (written and verbal), fluency in English; additional European languages are a plus.

You have

Experience with Customer Relationship Management (CRM) software to manage customer data, interactions, and improve customer relations. Familiarity with platforms like Salesforce, HubSpot, or similar tools can be essential.
Data Analysis and Reporting ability to use tools to monitor customer health metrics, analyze customer behavior, and generate reports to drive strategic decisions. Skills in using software like Microsoft Excel or specialized analytics platforms are valuable.
Project Management Proficiency in managing projects, including planning, executing, monitoring, and closing projects. Familiarity with project management tools and methodologies are a plus (e.g., Agile, Scrum, or Kanban) is beneficial.
Technical Troubleshooting Capability to understand and diagnose technical issues related to EV charging infrastructure or the software platform, providing effective solutions or coordinating with technical teams for resolution.
Software and Platform Management: Experience in managing or SaaS platforms, idealy that support EV charging operations, including asset management, tenant management, smart charging solutions, and billing systems.
Communication Technologies Knowledge: Understanding of the technologies used for effective communication and integration within the eMobility ecosystem, such as APIs (Application Programming Interfaces) for system integrations and IoT (Internet of Things) for connected devices.

Nice to have

eMobility and EV Charging Knowledge: Understanding the technicalities of electric vehicles (EVs), EV charging stations, smart charging technologies, and the overall eMobility ecosystem.
Regulatory and Compliance Awareness: Knowledge of the regulations and standards governing the EV and eMobility industry, OCPI and OCPP protocol, data protection regulations (e.g., GDPR in Europe), and industry-specific compliance requirements.

Our offer
Working at GreenFlux means working in a dynamic, innovative, and informal organization, where new ideas and developments move quickly and each day brings new opportunities and challenges.

We are proud to have an international and inclusive team, so we also offer Visa sponsorship and relocation compensation to expats. We support a hybrid working culture but also have a new and modern office with all the amenities.

Join our revolution in mobility and energy and you’ll have the chance to actively contribute to a sustainable future!

Snel solliciteren

Verfijn je zoekopdracht

product operations vacatures in velsen zuid

Head of Customer Success

Team Lead Customer Support - DACH

Product Support Engineer - EMEA

Production Engineer

Pentester - Red Teamer

Technical Lead Product Owner Infra Platforms

Global Network & Product Strategy (GNPS) Leader - Solids & Semi-Solids

IT value stream architect (hire to retire)

Industry Technical Consultant - Water Reclamation

Strategisch contractmanager procurement

Industry Technical Consultant - Water Reclamation

Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater

Business Product Analyst - Aviation

Business Analyst NCT - ITDC

Senior Regional Operations Manager (Marketplace) - EMEA

Associate Manager, Events Solutions - EMEA & LATAM

Product Engineer, Robotics

Technology Product Manager - Next Generation Payments Platform, FinTech

Manager Finance Operations EMEA

Product and Supply Chain Business Analyst (f/m/d)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van product operations in velsen zuid

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