20 beste vacatures voor de functie van key account manager in hank (nieuwe medewerkers gezocht)

Senior Customer Service Employee
Rhenus Warehousing Solutions —Tilburg
- E-mail
- Hybride werken
- Administratieve ervaring
- Analytisch vermogen
- Bachelor
- Budget voor professionele ontwikkeling
Snel solliciteren
8 dagen
Strategic Account Manager - NL
OnLogic —Oosterhout
- € 58.320 - € 103.680 per jaar
- Fulltime
- Hybride werken
- Verkoopervaring
- Engels
- Bedrijfsontwikkeling
Snel solliciteren
12 dagen
Senior Commercial Manager
SD Guthrie International —Zwijndrecht
- Fulltime
- Verkoopervaring
- Engels
- Master
- Telefoonplan
Area Sales Manager Europe
Royal IHC —Kinderdijk
- € 6.824 - € 9.862 per maand
- Fulltime
- Engels
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
Senior Key Account Manager
BIC —Breda
- Hybride werken
- Microsoft Powerpoint
- Microsoft Excel
- Verkoopervaring
Business Consultant (Junior)
Circana —Zaltbommel
- € 400.000 - € 750.000 per jaar
- Fulltime
- Verkoopervaring
- Engels
- Analytisch vermogen
13 dagen
Key Account Manager Rheumatology NL South
UCB —Breda
- Master
- Bachelor
- Zonder diploma
Customer Success Manager
Cleopatra Enterprise —Zwijndrecht
- € 4.000 - € 6.500 per maand
- Fulltime
- Engels
- Master
- Bachelor
Sales Manager - EU
OnLogic —Oosterhout
- € 90.000 - € 120.000 per jaar
- Fulltime
- Verkoopervaring
- Engels
- Bachelor
- Reiskostenvergoeding
Snel solliciteren
Key Account Manager Road
DSV —Tilburg
- Fulltime
- Engels
Account Manager
ADI Global Distribution —Breda
- Fulltime
- Verkoopervaring
- ICT
- Onderhandelen
Regional Account Manager (Northwest Europe)
King of Reach by B&S —Dordrecht
- Microsoft Excel
- Engels
- Kantoor
- Reiskostenvergoeding
Snel solliciteren
Senior Account Manager
Omya International AG —Moerdijk
- Thuiswerk
- Verkoopervaring
- Engineering
- Engels
Account Manager – Truck & Fleet Solutions
The Goodyear Tire & Rubber Co. —Tilburg
- Thuiswerk
- Microsoft Powerpoint
- Microsoft Excel
- Verkoopervaring
Sales Engineer - EU
OnLogic —Oosterhout
- € 64.800 - € 77.760 per jaar
- Fulltime
- Informatica
- Verkoopervaring
- Presentatievaardigheden
- Reiskostenvergoeding
Snel solliciteren
Inside Sales Account Manager
DSV —Tilburg
- Fulltime
- Hybride werken
- Engels
- Communicatieve vaardigheden
International Key Account Manager
Beeztees —Waalwijk
- Online sollicitatie
- Engels
- Analytisch vermogen
- Communicatieve vaardigheden
- Kosteloos parkeren
- Productkorting werknemers
Snel solliciteren
7 dagen
Business Consultant (Junior)
Circana Netherlands —Zaltbommel
- Hybride werken
- Verkoopervaring
- Engels
- Analytisch vermogen
Snel solliciteren
14 dagen
Senior Account Manager
Driscoll's of Europe B.V. —Breda
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Snel solliciteren
Customer Care & Support Dutch/ French-speaking
DSV —Moerdijk
- € 2.650 - € 2.750 per maand
- Fulltime
- Geen ervaring nodig
- ICT
- Computervaardigheden

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Senior Customer Service Employee

Rhenus Warehousing Solutions -
Tilburg

Snel solliciteren

Vacaturegegevens

Fulltime
8 dagen geleden

Secundaire arbeidsvoorwaarden

Pensioen
Budget voor professionele ontwikkeling

Kwalificaties

Logistiek
Administratieve ervaring
Analytisch vermogen
Bachelor
Tijdmanagement

Volledige vacaturetekst

Are you an experienced Customer Service professional who enjoys taking ownership, supporting colleagues and improving the way of working in a dynamic logistics environment? Do you know how to stay one step ahead of the customer and translate operational priorities into clear actions? Then the role of Senior Customer Service Employee at Rhenus Warehousing Solutions in Tilburg could be your next step.

The position
As Senior Customer Service Employee, you are a key member of the Customer Service team and a role model for your colleagues. You support and guide the team in daily operations, help safeguard a balanced workload and actively look for opportunities to improve customer processes. You take responsibility for the operational day-to-day customer service process for one or more customers and ensure that internal and external agreements are followed. In this role, you are also the first escalation point for Customer Service and an important link between customers, Operations, Transport, Account Management and other internal stakeholders. Your main responsibilities include:

Supporting and guiding Customer Service colleagues in daily operations, including correct inbound and outbound flows, while taking proactive and preventive steps to keep tasks running smoothly;
Acting as the first escalation point for ad-hoc customer questions, incidents and complaints, and escalating further to the Team Lead or Manager when needed;
Monitoring customer issues and incidents, identifying recurring or cross-customer challenges and creating insight into improvement opportunities;
Providing customers proactively with accurate information about Rhenus Warehousing Solutions and leading or supporting regular customer contact, such as daily or weekly calls and MBRs;
Organizing daily priorities and monitoring the Customer Service workload to reduce operational risks and safeguard a stable service level;
Keeping relevant processes, knowledge and work instructions up to date and actively contributing to knowledge sharing within the team;
Recognizing customer signals and translating them into valuable improvement opportunities, while ensuring that the right departments and Account Managers are involved;
Preparing and maintaining customer support information and routine reports, including input on work instructions, invoicing, complaints and KPI performance.

What we offer:

At Rhenus Warehousing Solutions, you will join a sustainable, ambitious and fast-growing organization where ownership, customer satisfaction and continuous improvement are central. As Senior Customer Service Employee, you will have the opportunity to contribute to stable customer processes, stronger ways of working and a high level of service. We encourage initiative, collaboration and personal development. You will work from “The Tube”, our modern and sustainable building on the A58 in Tilburg. In addition, we offer:

· In addition to a competitive salary that matches the seniority of the role, we offer attractive fringe benefits. We appreciate your commitment, ownership and contribution and are happy to reward you for it.

A good pension plan;
Fast growing organization with various clients (Med/Tech & B2BC);
A personal flex budget that you can spend as you choose. Among other things, this can be used to buy leave days, personal development, company fitness or be paid out as an allowance;
Personal guidance and plenty of opportunities for advancement.

Who are you?

You are customer-focused, proactive and able to keep overview in a fast-moving logistics environment. You understand how to balance customer needs with operational possibilities and know how to involve the right stakeholders to safeguard service levels. You enjoy supporting colleagues, sharing knowledge and encouraging collaboration. With your structured way of working and improvement mindset, you help create reliable customer processes and a strong service experience.

In addition, you bring:

HBO level of thinking; an HBO diploma is not required;
A minimum of 3 to 5 years of relevant experience in Customer Service, preferably within logistics, warehousing or a comparable operational environment;
A customer-oriented background combined with knowledge of logistics administrative processes and systems;
o Strong planning capabilities, including time management, priority setting and workload coordination;
o Strong collaboration skills and the ability to encourage colleagues to tackle issues together;
o The ability to motivate others, win support for proposals or improvements and translate customer needs into concrete actions.

About Rhenus Warehousing Solutions Netherlands
Rhenus Warehousing Solutions Netherlands is currently active at seven locations in the region of Eindhoven and Tilburg. We offer a wide range of logistics services, including warehousing, order picking, value-added services, transport coordination, managed services, customer service, import and export documentation, and sales support. In doing so, we take all logistical concerns off our customers’ hands.

Apply with your CV. Questions? Ask [email protected]

Job Type: Full-time

Flexible Language Requirement:
*

Work Location: Hybrid remote in 5026 Tilburg

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key account manager vacatures in hank

Senior Customer Service Employee

Strategic Account Manager - NL

Senior Commercial Manager

Area Sales Manager Europe

Senior Key Account Manager

Business Consultant (Junior)

Key Account Manager Rheumatology NL South

Customer Success Manager

Sales Manager - EU

Key Account Manager Road

Account Manager

Regional Account Manager (Northwest Europe)

Senior Account Manager

Account Manager – Truck & Fleet Solutions

Sales Engineer - EU

Inside Sales Account Manager

International Key Account Manager

Business Consultant (Junior)

Senior Account Manager

Customer Care & Support Dutch/ French-speaking

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