20 beste vacatures voor de functie van business analist in 1002 amsterdam (nieuwe medewerkers gezocht)

Data Analyst in Experience Design - CoE Customer Experience & Trust
ING —Amsterdam
- € 4.757 - € 7.721 per maand
- Hybride werken
- Master
- SQL
- Analytisch vermogen
- Flexibele werkuren
2 dagen
business analist inkoop
HEMA —Amsterdam Noord
- € 4.500 - € 5.500 per maand
- Fulltime
- Microsoft Excel
- Data-analyse
- Engels
- Productkorting werknemers
- Reiskostenvergoeding
Ecommerce Business Analyst
Hunkemöller —Hilversum
- Fulltime
- Hybride werken
- Microsoft Powerpoint
- Microsoft Excel
- Engels
- Productkorting werknemers
- Reiskostenvergoeding
Unified Commerce Business Analyst
Hunkemöller —Hilversum
- Fulltime
- Hybride werken
- POS
Business Analyst Level 2
KLM —Schiphol
- € 5.101,24 - € 7.287,48 per maand
- Online sollicitatie
- Engels
- Databases
- SQL
- Budget voor professionele ontwikkeling
10 uur
Business Analyst Europe North
Digital Realty —Amsterdam
- Fulltime
- Engels
- Financiën
- Analytisch vermogen
Informatieanalist
Gemeente Amsterdam —Amsterdam
- € 4.520 - € 6.422 per maand
- Parttime
- Hybride werken
- Azure
- Kantoor
- Analytisch vermogen
- Reiskostenvergoeding
8 dagen
Business analist
Trigonus —Hilversum
- € 4.500 - € 7.000 per maand
- E-mail
- Analytisch vermogen
- Bachelor
- Bedrijfskunde
Data Analyst - Risk Management
ABN AMRO —Amsterdam
- € 5.304 - € 7.577 per maand
- Engels
- Master
- SQL
- Budget voor professionele ontwikkeling
Business Product Analyst - Aviation
CGI —Amsterdam
- Hybride werken
- Engels
- Master
- Analytisch vermogen
- Winstdeling
Snel solliciteren
Business Analist
Svenska Handelsbanken AB —Amsterdam-Zuidoost
- € 4.814,74 - € 7.407,30 per maand
- Fulltime
- Analytisch vermogen
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
Junior Business Analyst- Retail & Consumer Services
CGI —Amsterdam
- € 116,35 per maand
- Hybride werken
- Azure
- DevOps
- Engels
- Winstdeling
- Bovenwettelijk betaald verlof
Snel solliciteren
7 uur
Analyst at Monitor Deloitte - Strategy & Business Design
Deloitte —Amsterdam Zuid
- Parttime
- Hybride werken
- Master
- Analytisch vermogen
- Bachelor
- Winstdeling
- Zorgverzekering
Business Data Analyst Governance & Architecture (Asset Management)
APG —Amsterdam
- € 5.931 - € 8.790 per maand
- Fulltime
- Engels
- Master
- Analytisch vermogen
5 dagen
Business Product Analyst Reward & Retain
KLM —Amstelveen
- Online sollicitatie
- Engels
- Master
- Bachelor
- Winstdeling
Business Analyst / data-driven journey management
Essense —Amsterdam
- € 3.300 - € 6.200 per maand
- Fulltime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Bedrijfskunde
- Reiskostenvergoeding
2 dagen
Business Analyst Pension Domain
Accenture —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Analytisch vermogen
- Communicatieve vaardigheden
- Zorgverzekering
- Flexibele werkuren
1 dag
Vacature Business Analist
Etesian IT Consulting —Amsterdam
- € 5.000 - € 7.000 per maand
- Fulltime
- DevOps
- Kantoor
- SQL
Business Analist (Schiphol-Rijk, 32-40 uur)
KLM Health Services —Schiphol
- € 3.760 - € 5.045 per maand
- Parttime
- Analytisch vermogen
- Agile
- Winstdeling
13 dagen
Revenue Operations Analyst
Entrust —Haarlem
- Fulltime
- Salesforce
- SQL
- Analytisch vermogen
7 dagen

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Data Analyst in Experience Design - CoE Customer Experience & Trust

ING -
Amsterdam

Nu solliciteren

Vacaturegegevens

€ 4.757 - € 7.721 per maand
2 dagen geleden

Secundaire arbeidsvoorwaarden

Pensioen
Flexibele werkuren

Kwalificaties

Power BI
Business intelligence
Tableau
Master
SQL
Analytisch vermogen
Usability
UX
Python
Adobe Analytics

Volledige vacaturetekst

REQ-10120106
31/08/2026
Data Analysis
Amsterdam, Netherlands
€4.757 - €7.721
ING Bank

At ING, we're looking for a Data Analyst who is passionate about understanding customer behaviour and turning data into actionable insights.

Within the Experience Design team, part of the CoE Customer Experience & Trust, we help ING become increasingly customer-centric by providing customer experience insights, reporting, and analytical solutions that enable better decision-making across the organisation. The team plays a key role in measuring and improving customer journeys through NPS, CSAT, customer journey analyses, and advanced analytics.

As a Data Analyst, you will be responsible for delivering high-quality insights and reporting that support product teams, customer journey experts, and senior management. You enjoy working with complex datasets, translating findings into clear recommendations, and continuously improving the way customer experience data is collected, analysed, and shared.

The team

The Experience Design team combines customer research, customer experience measurement, analytics, and innovation to help ING better understand customer needs and behaviours. As part of the CoE Customer Experience & Trust, the team strengthens customer experience steering, reporting, and decision-making across the organisation.

You will work closely with Customer Journey Experts, UX professionals, researchers, analysts, and business stakeholders across ING to ensure customer insights are translated into meaningful actions.

Roles and responsibilities

As a Data Analyst in the Experience Design team, you:

Deliver customer experience data and reporting, including Bain data deliveries, stakeholder reporting, and data exports.
Own CSAT and NPS reporting and analyses, ensuring stakeholders have timely and actionable insights into customer satisfaction trends.
Perform customer, segment, and journey analyses, including key episode, Toluna, Gen Z, and Affluent segment deep-dives.
Provide ad hoc analyses for senior management, translating complex findings into clear recommendations.
Maintain and further develop the Daily Newsletter, ensuring customer experience insights are communicated effectively across the organisation.
Create, maintain, and enhance the CX Dashboard, enabling data-driven decision-making across teams.
Maintain and continuously improve the CX Analytics Portal, increasing accessibility and usability of customer experience insights.
Set up and manage NPS and CSAT surveys, ensuring data quality and consistency across measurement programmes.
Support the LLM/NPS programme through advanced analytics, automation, and innovation, helping scale customer insight generation and reporting.
Translate complex data into compelling stories and recommendations for stakeholders at different levels of the organisation.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we'll back you to develop into an even more awesome version of yourself.

We are looking for someone who has:

3+ years of experience in analytics, customer insights, business intelligence, digital analytics, or a related field.
Strong analytical skills, with the ability to translate complex data into clear recommendations and business impact.
Experience with customer experience metrics and research data, such as NPS, CSAT, customer journey insights, surveys, or usability research.
Experience analysing customer attributes and digital behavioural data across app and web channels.
The ability to create quantitative customer profiles, segments, and journey insights that support product and design decisions.
Excellent SQL skills and experience working with large and complex datasets.
Experience with reporting and visualisation tools such as Power BI, Tableau, or similar platforms.
Strong communication and stakeholder management skills, with the ability to collaborate with CX experts, UX researchers, and business stakeholders to connect quantitative and qualitative insights.
Experience with Adobe Analytics or similar digital analytics tools, Python, automation, or financial services are considered a strong plus.

Diverse perspectives fuel innovation and growth. Even if you don't meet every requirement, your unique skills could make a difference. If you bring a fresh perspective, we want to hear from you. Together, we create better solutions for our customers.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

A competitive salary aligned with your skills and experience
25-28 vacation days depending on your contract
Pension scheme
13th month salary and 8% holiday allowance
Individual Savings Contribution (BIS), 3.5% of your gross annual salary
Flexible working hours and hybrid working options
A mobility card: choose your mode of transport for commuting each day, with free public transport on weekends.
Personal growth and challenging work with endless possibilities
An informal working environment with a diverse group of innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions?

Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

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business analist vacatures in 1002 amsterdam

Data Analyst in Experience Design - CoE Customer Experience & Trust

business analist inkoop

Ecommerce Business Analyst

Unified Commerce Business Analyst

Business Analyst Level 2

Business Analyst Europe North

Informatieanalist

Business analist

Data Analyst - Risk Management

Business Product Analyst - Aviation

Business Analist

Junior Business Analyst- Retail & Consumer Services

Analyst at Monitor Deloitte - Strategy & Business Design

Business Data Analyst Governance & Architecture (Asset Management)

Business Product Analyst Reward & Retain

Business Analyst / data-driven journey management

Business Analyst Pension Domain

Vacature Business Analist

Business Analist (Schiphol-Rijk, 32-40 uur)

Revenue Operations Analyst

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van business analist in 1002 amsterdam

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