16 beste vacatures voor de functie van customer support specialist in bilthoven (nieuwe medewerkers gezocht)

Omni Channel Business Analyst
Hunkemöller —Hilversum
- Fulltime
- Hybride werken
- Microsoft Powerpoint
- Microsoft Excel
- Engels
- Productkorting werknemers
- Reiskostenvergoeding
4 uur
Dev Ops Engineer C Back-end engineer Conversational AI
Rabobank —Utrecht
- € 5.030 - € 7.183 per maand
- Fulltime
- Hybride werken
- Java
- Master
- Analytisch vermogen
- Budget voor professionele ontwikkeling
7 uur
Senior Technical Application Engineer with an Interest in the IT industry
Keylane —Utrecht
- € 55.000 - € 65.000 per jaar
- Online sollicitatie
- Hybride werken
- Oracle
- Informatica
- Kantoor
- Reiskostenvergoeding
Snel solliciteren
10 dagen
Middle Contract Lawyer (russian speaker)
TechBiz Global GmbH —Utrecht
- Fulltime
- Thuiswerk
- Engels
- Analytisch vermogen
- Bachelor
Snel solliciteren
Service Engineer Europe
AEGIR-Marine —Wijk bij Duurstede
- Fulltime
- Engels
- Bachelor
Senior Software Engineer (AI & Orchestration)
Keylane —Utrecht
- € 67.500 - € 97.000 per jaar
- Fulltime
- Hybride werken
- Azure
- Engels
- Kantoor
- Reiskostenvergoeding
Snel solliciteren
Shopify Store Launch Expert
GTE —Nieuwegein
- Thuiswerk
Snel solliciteren
Senior Stack Engineer
Northwave Cyber Security —Utrecht
- € 5.000 - € 7.000 per maand
- Fulltime
- Hybride werken
- Bachelor
- Linux
- Python
- Aanbrengbonus
Snel solliciteren
Cloud Infrastructure & Identity Engineer
ViCentra B.V. —Utrecht
- Fulltime
- Hybride werken
- Azure
- Master
- AWS
Snel solliciteren
Medior Electrical Engineer
Royal HaskoningDHV —Amersfoort
- Engels
- Elektrotechniek
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
Medior Mechanical Engineer
Royal HaskoningDHV —Amersfoort
- Engels
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
HR-MARKETING STAGIAIR(E)
UBO —Bunschoten
- € 500 per maand
- Parttime
- Marketing
- Stage
Accounts Payable Team Leader
Kao Corporation —Amersfoort
- Engels
- Microsoft Office
- Continue verbetering
Snel solliciteren
Customer Support Specialist (SaaS / AI)
Wise Human —Amersfoort
- € 2.600 - € 3.500 per maand
- Fulltime
- Hybride werken
- Kantoor
- Microsoft Office
- Organisatorische vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
3 uur
Accountmanager New Business - Zorgtechnologie
Hertek B.V. —Utrecht
- € 5.000 - € 6.000 per maand
- Fulltime
- Hybride werken
- Presentatievaardigheden
- Bachelor
Snel solliciteren
1 uur
Technical Customer Support DACH - German speaking
Channable —Utrecht
- € 2.850 - € 2.950 per maand
- Fulltime
- Hybride werken
- Schrijfvaardigheden
- Engels
- Analytisch vermogen
- Flexibele werkuren
Snel solliciteren
1 uur

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Omni Channel Business Analyst

Hunkemöller -
Hilversum

Nu solliciteren

Vacaturegegevens

Fulltime
4 uur geleden

Secundaire arbeidsvoorwaarden

Productkorting werknemers
Reiskostenvergoeding
Extra vakantiedagen

Kwalificaties

Microsoft Powerpoint
Microsoft Excel
Engels
Microsoft Office
Tableau
Master
Analytisch vermogen
Projectmanagement
Bachelor
Zakelijke vereisten
Bedrijfskunde
Retailmanagement

Volledige vacaturetekst

Hunkemöller is looking for an analytical, creative, proactive and sharp Ecommerce Business Partner / Business Analyst. The business analyst plays a vital role in the growth of our Ecommerce business through creating insights, developing dashboards and challenging business leaders. Functioning as a liaison between business stakeholders and internal and external suppliers, the business analyst works to understand the strategy, needs and potential to translate these into business requirements.

YOUR TASKS

Your main areas of work include:

Provide weekly and monthly reporting to support business decisions
Create (new) ecommerce insights on subjects as conversion, web/app traffic, returns, profitability
Discuss trends and needs with ecommerce, logistics, customer service and 3rd party business leaders
Proactively find ways of improvement on the critical KPIs
Participate in the forecasting- and budgeting process
Set targets, monitor progress and analyze impact
Build dashboards for the business to support daily operations and trade analysis
Presenting results and findings to the business and train them on using insights
Working with the business owners to understand BI/IT needs, facilitates the negotiation of requirements and communicates the requirements to IT specialists
Acts as a liaison between the business, technical analysts, information technology analysts, consultants and end users in the analysis, design, configuration, testing and maintenance of BI solutions
Whilst reviewing operations, you are observing and analyzing the bigger picture to be able to find improvements on the critical in the end
Help growing the business with your knowledge, strategical skills and interest in retail management as well as following the latest retail trends to help drive our store operations to the next level

Who you are:

Great analytical skills
Capable of presenting an advice
You have a Bachelor or Master degree in (Business) Analytics or Business Studies
You gained your specific omnichannel/ecommerce experience within a retailer or other B2C environment in a rol as analyst, business controller or (project)manager for at least 4 years
Work experience with Digital technologies, omni-channel marketing, and eCommerce solutions, functions, and business practices
Experience with creating dashboards and working in analytical environments (e.g. Looker, Tableau, GA, SAP)
Good stakeholder management skills
Structured approach in project management and collaboration
Demonstrated experience as a liaison between business and technology teams
Understanding of the basics of finance (amongst others P&L)
In your daily work you make use of your analytical and hands-on attitude to be able to deliver results in tight deadlines, keep track on project progress, work with detailed analyses and in addition to this you are highly motivated, flexible and open for international travels
Excellent English skills both written and verbal and the ability to use different MS Office (specially PowerPoint and Excel) programs complete your profile
You have a pro-active can-do mentality

What we offer

25 days of annual leave, with the option to buy or sell up to 4 additional days
Hybrid work model, combining office and remote working
Possibility to work from abroad for up to 2 weeks per year
An international work environment, working with teams across different countries
Travel allowance to support commuting costs
Access to the Hunkemöller Academy for professional development
25% employee discount on all Hunkemöller products

Please note: We take care of our recruitment directly at Hunkemöller. For this reason, we kindly ask agencies not to reach out, and applications sent by email cannot be considered. If you’re interested in this role, we’d love to receive your application via our official career channels.

WE OFFER YOU

HYBRID WORK

Benefit from the flexibility of working from home, ensuring you can maintain productivity from anywhere. We have a 60:40 policy based on your working hours.

BUY & SELL DAYS

Every year in April, you will be eligible to buy or sell additional vacation days.

HUNKEMOLLER ACADEMY

Continuous learning opportunities and professional growth are supported through various training programs and workshops.

25 HOLIDAYS

You will get 25 holidays per annum, based on a fulltime role.

25-55% STAFF DISCOUNT

Our products are much loved with our employees. As part of the brand, you will receive a discount of 25% on all Hunkemoller products. On some Mondays we have an additional sale on our newest collections. On top of the 25% discount, you will receive an additional 25 - 35% discount.

WORK FROM ABROAD

Get the opportunity to work from abroad for up to 2 weeks!

THE JOURNEY TO YOUR DREAM JOB

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customer support specialist vacatures in bilthoven

Omni Channel Business Analyst

Dev Ops Engineer C Back-end engineer Conversational AI

Senior Technical Application Engineer with an Interest in the IT industry

Middle Contract Lawyer (russian speaker)

Service Engineer Europe

Senior Software Engineer (AI & Orchestration)

Shopify Store Launch Expert

Senior Stack Engineer

Cloud Infrastructure & Identity Engineer

Medior Electrical Engineer

Medior Mechanical Engineer

HR-MARKETING STAGIAIR(E)

Accounts Payable Team Leader

Customer Support Specialist (SaaS / AI)

Accountmanager New Business - Zorgtechnologie

Technical Customer Support DACH - German speaking

Other jobs to consider

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support specialist in bilthoven

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