20 beste vacatures voor de functie van customer success manager in ouderkerk aan de amstel (nieuwe medewerkers gezocht)

Customer Success Manager (Mid-Market)
Effectory —Amsterdam Centrum
- € 57.700 - € 69.200 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Strategic Customer Success Manager
LexisNexis —Amsterdam
- € 59.300 - € 125.500 per jaar
- Fulltime
- Management
- Salesforce
- Engels
- Flexibele werkuren
8 dagen
Customer Success Manager (EMEA)
Ansarada —Amsterdam
- Fulltime
- Financiële diensten
Customer Success Manager
Meltwater Group —Amsterdam
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
Customer Success Manager | Benelux
Saga —Amsterdam
- € 55.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- AI
- Werk vanuit huis
Customer Success Manager BENELUX (m/f/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
11 dagen
Customer Success Manager - EMEA (EU)
DroneShield Limited —Amsterdam Zuid
- Fulltime
- Spaans
- Verkoopervaring
- Salesforce
- Werk vanuit huis
Snel solliciteren
Senior Customer Success Manager
Smartly.io —Amsterdam
- Hybride werken
- Engels
- Communicatieve vaardigheden
Manager, Customer Experience
Convey —Amsterdam
- Hybride werken
- Spaans
- Management
- Salesforce
10 dagen
Subregional Head of Customer Success
Digital Realty —Amsterdam
- Fulltime
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Customer Success Manager – Digital Solutions (Europe)
JLG —Amsterdam Zuid
- Engels
Lead Solution Success Manager - Platform & Emerging
Workiva —Amsterdam
- Fulltime
- Bachelor
- Zonder diploma
- Communicatieve vaardigheden
Sales Enablement Business Partner – EMEA North
Salesforce —Amsterdam
- Fulltime
- Hybride werken
- Verkoopervaring
- Salesforce
- Engels
9 dagen
Customer Success Consultant (m/w/x) for the dutch market
foodforecast —Amsterdam Centrum
- Parttime
- Engels
- Microsoft Office
- Bachelor
- Flexibele werkuren
Snel solliciteren
Head of AI & Analytics Model Risk
ABN AMRO —Amsterdam
- € 9.604 - € 13.720 per maand
- Analytisch vermogen
- Bankieren
- Budget voor professionele ontwikkeling
Head of Retail, North Territory EMEA
New Balance —Amsterdam Zuid
- Weekendbeschikbaarheid
- Merchandising
- Engels
- Analytisch vermogen
Country Manager Netherlands
DeltaQuad —Duivendrecht
- Engels
- Bedrijfsontwikkeling
- Bachelor
- Flexibele werkuren
Global Implementation Manager
AIT Worldwide Logistics, Inc. —Rozenburg
- Fulltime
- PMP
- Engels
- Projectmanagement
- Productkorting werknemers
Business Development Manager (DACH)
The Merchandise Club —Amsterdam
- € 4.000 - € 6.000 per maand
- E-mail
- Engels
- Bedrijfsontwikkeling
- JavaScript
- Dienstreizen vergoeding
- Kosteloos parkeren
Snel solliciteren
Manager Pricing Special Ingredients
ADM —Amsterdam
- Microsoft Excel
- Verkoopervaring
- ERP systemen

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Customer Success Manager (Mid-Market)

Effectory -
Amsterdam Centrum

Snel solliciteren

Vacaturegegevens

Fulltime
€ 57.700 - € 69.200 per jaar

Secundaire arbeidsvoorwaarden

Sabbatical
Budget voor professionele ontwikkeling
Flexibele werkuren

Kwalificaties

Engels
Bachelor
Accountbeheer
Communicatieve vaardigheden

Volledige vacaturetekst

Effectory is Europe's leading employee feedback solution. With our platform, HR and management collect employee feedback throughout the employee journey. This feedback is transformed into people analytics that informs strategies to boost productivity, engagement and retention. Built on 25 years' experience, our 200 specialists in Amsterdam and Munich support more than 800 organizations in 70+ countries. Now more than ever, HR is an integral part of business strategy - which is why our feedback solution is tailor-made for strategic HR.

Our mission: to improve the working world by giving employees a voice and making sure their feedback has an impact.

The role:

We’re looking for an Mid-Market Customer Success Manager to help a broad portfolio of Mid-Market customers in the Benelux succeed with our platform. You’ll manage a book of around 50 customers, ensuring they adopt Effectory effectively, realize measurable outcomes, and grow with us.

This is a hands-on role for someone who thrives on customer engagement, problem-solving, and enabling value at scale.

Your Mission

You will be the main point of contact for a large portfolio of Mid-Market customers (500-3000 employees), ensuring they get value from Effectory every step of the way. You’ll own the full customer lifecycle from adoption to renewal, identify opportunities for growth, and help shape how Effectory collaborates internally to deliver success at scale.

The salary range for this position is EUR 57.700,- and EUR 69.200,- gross per year OTE

What you’ll be doing:

Own Your Book of Business
Manage ±50 Mid-Market customers in Benelux, driving retention, renewals, and upsells. Collaborate with Consulting on larger expansion opportunities.

Drive Adoption & Engagement
Ensure consistent platform usage by linking customer goals to Effectory’s capabilities. Engage key stakeholders and lead sessions (QBRs, workshops) to drive adoption and value.

Enable Collaboration
Work closely with Consulting, Support, and Onboarding to ensure a seamless customer journey and align on customer needs.

Expansion & Growth
Identify and qualify expansion opportunities (CSQLs), promote new features, and guide customers to demos, webinars, and events.

Manage Risk & Escalations

Handle escalations when needed and proactively mitigate risks to secure successful renewals.

Measure Success
Use SPICED to track outcomes, monitor account health, and run regular check-ins and success reviews (e.g., twice per year).

Feedback Loop
Represent the voice of the customer internally and share actionable feedback to improve the product and customer experience.

What You Bring

3+ years of experience in Customer Success, account management, or a related customer-facing role in SaaS.
A strong customer-centric mindset and ability to manage a large, diverse book of Mid-Market accounts.
Solid communication skills and the ability to engage with operational and mid-senior stakeholders.
Comfortable owning the full customer lifecycle — from onboarding through renewal.
Strong organizational skills to manage and prioritize multiple accounts effectively.
Familiarity with SPICED or similar success planning frameworks is a plus.
Fluency in Dutch & English; Additional languages are a plus.

What we offer

Competitive base salary + holiday allowance, lucrative commission structure and company bonus
25 days annual leave + 4 company-wide cool-down days, your birthday off, and a day off to move house
Option to purchase extra holidays
Full additional parental leave for partners
Flexible working hours (7am–7pm), hybrid working model, and up to 4 months working from abroad
Commuter and work-from-home allowance + budget to set up your home office
Pension and access to financial advice
Annual Body & Mind budget for anything that energises or relaxes you
Personal learning budget + extensive internal development opportunities
Yearly Summer School & Winter School
Annual events: Winter Party, Summer Party & the legendary Big Day
A hot lunch made by our in-house chef at our Amsterdam office
A week of fun and interactive onboarding to get to know Effectory and your new colleagues
A sabbatical once every 5 years
A volunteer day to support a cause you care about

This Is How It Works

You want this job — submit your application
We're intrigued — join a phone call to introduce yourself and ask questions
We think it went well — we meet live (or on video) to get to know each other better
We like each other even more — you meet potential team members and get a pleasant grilling
We want to see you in action — you complete a case or assessment (if applicable)
The final hurdle — we agree on terms, sign, and you start

We want to be part of creating a more diverse, equitable and inclusive world of work. Even if you don't meet every requirement, we'd still really like to hear from you.

Snel solliciteren

Verfijn je zoekopdracht

customer success manager vacatures in ouderkerk aan de amstel

Customer Success Manager (Mid-Market)

Strategic Customer Success Manager

Customer Success Manager (EMEA)

Customer Success Manager

Customer Success Manager | Benelux

Customer Success Manager BENELUX (m/f/x)

Customer Success Manager - EMEA (EU)

Senior Customer Success Manager

Manager, Customer Experience

Subregional Head of Customer Success

Customer Success Manager – Digital Solutions (Europe)

Lead Solution Success Manager - Platform & Emerging

Sales Enablement Business Partner – EMEA North

Customer Success Consultant (m/w/x) for the dutch market

Head of AI & Analytics Model Risk

Head of Retail, North Territory EMEA

Country Manager Netherlands

Global Implementation Manager

Business Development Manager (DACH)

Manager Pricing Special Ingredients

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer success manager in ouderkerk aan de amstel

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