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Overnight Front Office Agent (f/m/d)

MEININGER Hotels Group -
Amsterdam Westpoort

Snel solliciteren

Vacaturegegevens

Fulltime
€ 2.073,81 per maand

Secundaire arbeidsvoorwaarden

Reiskostenvergoeding
Extra vakantiedagen

Kwalificaties

Horeca-ervaring
Engels
Fidelio

Volledige vacaturetekst

Overnight Front Office Agent (f/m/d)

MEININGER Hotel Amsterdam City West

Full-Time

Do you enjoy working while the city sleeps and creating memorable experiences for guests from around the world? Join our team as a Overnight Front Office Agent (f/m/d) at MEININGER Hotel Amsterdam City West and become the welcoming face of our hotel during the night.

MEININGER Hotels. Redefining hybrid hospitality.

We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

You ensure that our guests feel welcome and well taken care of throughout the night.
You oversee the entire guest journey, from late arrivals to early departures.
You perform check-ins and check-outs efficiently while maintaining an excellent guest experience.
You assist guests with questions, recommendations, and information about the hotel, the city, and available services.
You handle a variety of administrative duties, including invoicing, reporting, quality checks, and other front office processes.
You carry out regular inspections of the hotel during your shift to ensure safety and smooth operations.
You support other operational areas when required, including breakfast, bar, and light F&B tasks.
You enjoy working in an international environment and are flexible to work night shifts, weekends, and public holidays.

YOUR PROFILE

You have previous experience in hospitality, customer service, or a similar guest-facing environment.
You enjoy interacting with people and creating positive experiences for guests.
You thrive in a dynamic setting and like taking ownership of different responsibilities.
You have a proactive and service-oriented mindset and enjoy helping both guests and colleagues.
You work well within a team and remain calm and solution-oriented in challenging situations.
You are familiar with hotel management or front office systems such as ASSD, Fidelio, or SIHOT.
You communicate fluently in English; additional languages are considered a strong advantage.

WHAT MEININGER OFFERS

Fair compensation package + 25% night surcharge
Working 4 days per week (32 hours)
You are entitled to 8% holiday allowance (paid in May for the whole year)
Extra vacation days for every year with MEININGER, company jubilees
Employee events and team activities: M-days, Winter party, team-building events
Quarterly evaluation rounds to make sure you’re still happy
Staff nights and discounts for your family and friends in all MEININGER hotels
Travel expenses (Covered from 0 to 50 km)
Access to discount platform “BenefitsAtWork”
The occasional opportunity to travel to support new openings or exchange programs
Growth and development opportunities as part of an internationally expanding organization
Conditions of the contract are subject to the collective labour agreement of the hotel and the catering industry. More information can be found on www.khn.nl
Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply.

We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE us here: MEININGER AMSTERDAM City West

Contact person: Claire Slinger (Hotel Manager)

€ 2.073,81

Remote Type:

On Site

Snel solliciteren

Verfijn je zoekopdracht

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van receptionist in oosthuizen

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Overnight Front Office Agent (f/m/d)

MEININGER Hotel Amsterdam City West

Full-Time

MEININGER Hotels. Redefining hybrid hospitality.

YOUR TASKS

YOUR PROFILE

WHAT MEININGER OFFERS

APPLICATION

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