20 beste vacatures voor de functie van compliance manager in eindhoven, nb (nieuwe medewerkers gezocht)

Partner Success & Escalation manager
Philips —Best
- Fulltime
- Salesforce
- Engels
- Bachelor
Managing Director HEALTH Institute
Eindhoven University of Technology —Eindhoven
- € 7.097 - € 8.992 per maand
- Online sollicitatie
- Bachelor
- Managementervaring
- Flexibele werkuren
12 dagen
Head of Global Trade Compliance
Vanderlande Industries —Veghel
- € 8.300 - € 9.900 per maand
- Fulltime
- Master
- Continue verbetering
- Zonder diploma
- Reiskostenvergoeding
- Flexibele werkuren
11 dagen
Senior Team lead EF Logistics
ASML —Veldhoven
- € 77.000 - € 87.000 per jaar
- Weekendbeschikbaarheid
- Management
- Master
- Analytisch vermogen
- Winstdeling
3 dagen
Global Category Manager
Vanderlande Industries —Veghel
- € 6.400 - € 7.600 per maand
- Fulltime
- Reiskostenvergoeding
- Flexibele werkuren
Senior Analyst Global Trade Compliance
Illumina —Eindhoven
- € 52.300 - € 78.500 per jaar
- Fulltime
- Microsoft Excel
- ERP systemen
- Engels
Manager, Vendor Management
Thermo Fisher Scientific —Eindhoven
- Fulltime
- Microsoft Powerpoint
- Microsoft Excel
- Management
Senior Director Enterprise Accounts & Integrated Health Solutions (Benelux)
Medtronic —Eindhoven
- € 182.400 - € 273.600 per jaar
- Fulltime
- Verkoopervaring
- Engels
- Master
Regional Total Rewards Partner - EMEA
Trimble —Best
- Online sollicitatie
- Bachelor
- Bedrijfsadministratie
- Bedrijfskunde
System Install Coordinator
ASML —Veldhoven
- € 58.500 - € 66.000 per jaar
- Microsoft Powerpoint
- Microsoft Excel
- Engels
- Winstdeling
Senior Product Manager
EPAM Systems, Inc. —Eindhoven
- Engels
- Analytisch vermogen
- Productmanagement
- Mentale gezondheidszorgprogramma's
- Aanbrengbonus
National Transport Operations Manager - Contract Logistics
Kuehne+Nagel —Veghel
- Engels
- Master
- Leidinggevende ervaring
GUESS Assistant Store Manager (38hrs)
GUESS Europe —Eindhoven
- Fulltime
- Verkoopervaring
- Merchandising
- Managementervaring
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Legal Counsel - Central Europe
Vanderlande Industries —Veghel
- € 6.800 - € 8.800 per maand
- Fulltime
- Engels
- Master
- Analytisch vermogen
- Reiskostenvergoeding
- Flexibele werkuren
Manager, Service
ASSA ABLOY —Veldhoven
- Parttime
- Engels
- Bachelor
- Organisatorische vaardigheden
Junior Project Manager
IAI industrial systems —Veldhoven
- Parttime
- DevOps
- Engineering
- ERP systemen
Employee customer service X 5
Alloga —Veghel
- € 3.034 - € 3.840 per maand
- Fulltime
- ERP systemen
- Engels
- Microsoft Office
Partner Success Manager DACH Region
ParkMundo —Eindhoven
- € 3.500 - € 4.500 per maand
- Fulltime
- Engels
- Analytisch vermogen
- Communicatieve vaardigheden
- Werk vanuit huis
- Budget voor professionele ontwikkeling
Snel solliciteren
Project Manager - Corporate Real Estate
ASML —Veldhoven
- Engineering
- Engels
- Microsoft Office
Product Manager
IAI industrial systems —Veldhoven
- Parttime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Partner Success & Escalation manager

Philips -
Best

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Salesforce
Engels
Bachelor
Bedrijfsadministratie
Bedrijfskunde
Informatietechnologie

Volledige vacaturetekst

Job Title

Partner Success & Escalation manager

Job Description

Partner Success & Escalation Manager

In this role you will support global partners by managing technical escalations, playing a key role in maintaining service excellence as our international region continues to grow. You’ll coordinate a team of Technical Support Consultants (Tier‑2 specialists), plan resources across different zones, manage different stakeholders based on specific demands and make sure remote and onsite support runs smoothly and efficiently—even in challenging markets. You’ll take ownership of partner performance and compliance, making independent decisions to keep operations on track and customers satisfied. Along the way, you’ll build strong relationships, drive improvements, and help create better processes for faster issue resolution.

Your role:

Orchestrate end‑to‑end technical and clinical support & entitlement for 150+ partners, serving as the single point of escalation across IR and leadership to secure timely resolution and customer satisfaction.
Collaborate with technical teams, markets, and commercial teams to drive fast and effective issue handling.
Own workforce planning for ~20 cross‑zone Tier‑2 Technical Support Specialists (TSS), creating and communicating weekly capacity plans that cover all modalities and resolve capacity conflicts with resource planners and CCC management.
Govern partner escalations: triage, prioritize, register, and drive resolution of technical cases; lead onsite interventions in challenging countries when remote recovery is not feasible.
Manage trade‑partner performance for technical quality and customer experience; define corrective actions, track remediation, and report outcomes to CS Directors and Market leadership.
Exercise independent decision‑making on escalation thresholds, alternative actions (including commercial mitigations), and deployment of corrective actions.
Drive operational compliance (Export Control, Regulatory, Legal, employee safety), embedding controls and checks into day‑to‑day operations in a complex, multi‑market environment.
Run remote support operations: intake and qualification of partner requests, entitlement verification, prioritization, initiation of actions, and resolution of non‑technical Tier‑2 requests; escalate to BIU Technical Support when required.
Coordinate onsite clinical application, technical, and installation support by identifying required skills, securing resources across BIUs/Markets, scheduling, and maintaining/adapting progress plans.
Execute SAP service transactions with financial accuracy (service orders, purchase orders, cost settlement, invoicing) to ensure compliant billing and cost control.
Build and nurture stakeholder relationship - partners, CS Market Managers, next‑level support, and management—to accelerate issue resolution and strengthen communication flows.
Lead continuous improvement by analyzing escalation and call data to identify competency gaps; initiate and deliver projects that improve Response Center effectiveness and partner outcomes.
Monitor total work‑in‑progress daily, maintain transparent dashboards/metrics, KPI’s and provide clear status, risk, and action reporting; make decisions on Tier‑2 capacity planning and escalate at the right moment.

You're the right fit if:

Bachelor’s degree in Business Administration, Information Technology, International Business or equivalent; OR completed vocational education with relevant experience.
Minimum 2 year of experience with a Bachelor’s degree OR 4+ years with vocational education in Customer Service or service operations preferably in the Healthcare industry.
Experience in Salesforce/ ServiceMax
Ability to operate effectively across multiple taks and rapidly shifting priorities, with strong adaptability in escalation scenarios.
A proactive and creative mindset, bringing fresh ideas and continuously challenging the status quo to improve processes and outcomes.
Excellent communication and relationship-building skills, enabling collaboration across diverse cultures and countries with diverse geopolitical scenarios.
Advanced level of English both verbal and written.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week in our office in Best.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business .
Discover our rich and exciting history .
Learn more about our purpose .

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

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compliance manager vacatures in eindhoven, nb

Partner Success & Escalation manager

Managing Director HEALTH Institute

Head of Global Trade Compliance

Senior Team lead EF Logistics

Global Category Manager

Senior Analyst Global Trade Compliance

Manager, Vendor Management

Senior Director Enterprise Accounts & Integrated Health Solutions (Benelux)

Regional Total Rewards Partner - EMEA

System Install Coordinator

Senior Product Manager

National Transport Operations Manager - Contract Logistics

GUESS Assistant Store Manager (38hrs)

Legal Counsel - Central Europe

Manager, Service

Junior Project Manager

Employee customer service X 5

Partner Success Manager DACH Region

Project Manager - Corporate Real Estate

Product Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van compliance manager in eindhoven, nb

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