20 beste vacatures voor de functie van e commerce manager in amsterdam (nieuwe medewerkers gezocht)

Senior Customer Success Manager (SaaS / Remote / Dutch)
Publitas —Amsterdam
- € 40.000 - € 70.000 per jaar
- Parttime
- Thuiswerk
- Engels
- Marketing
- Budget voor professionele ontwikkeling
Salesmanager
Ockto —Naarden
- € 3.500 - € 4.500 per maand
- Fulltime
- Engels
- Master
- Bachelor
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
Sr. Digital Marketing Specialist – CHO Herengracht Amsterdam | 40h
Rituals —Amsterdam
- Fulltime
- Engels
- Master
- Analytisch vermogen
- Flexibele werkuren
4 dagen
Sales Assistant - Hydrista (w/m/d)
waterdrop® —Amsterdam Centrum
- Merchandising
- Communicatieve vaardigheden
- Retailervaring
Snel solliciteren
Campaign Manager ( SaaS / EU / Dutch / Remote )
Publitas.com B.V. —Amsterdam Centrum
- € 43.000 - € 48.000 per jaar
- Fulltime
- Thuiswerk
- Engels
- Analytisch vermogen
- Budgettering
- Budget voor professionele ontwikkeling
Snel solliciteren
E-commerce Intern
Coty Inc. —Amsterdam
- Fulltime
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Store Manager Amsterdam Leidsestraat
My Jewellery —Amsterdam Centrum
- Parttime
- Management
- Leidinggevende ervaring
Snel solliciteren
Marketplace Manager
Clearly —Amsterdam Zuid
- € 2.500 - € 4.000 per maand
- Fulltime
- Engels
- Kantoor
- Analytisch vermogen
Sales Specialist
Strictly Digital —Amsterdam
- E-mail
- Communicatieve vaardigheden
Intern
Dyson —Amsterdam
- Merchandising
- Engels
- Analytisch vermogen
Marketplace Specialist Bol
Good Company —Nieuw-Vennep
- € 3.200 - € 3.800 per maand
- Online sollicitatie
- Analytisch vermogen
- Bachelor
- Communicatieve vaardigheden
- Reiskostenvergoeding
Digital Marketing Manager
Enschede Energy Solutions —Amsterdam Centrum
- € 3.000 - € 5.000 per maand
- Online sollicitatie
- Socialemediabeheer
- Engels
- SQL
- Kosteloos parkeren
- Telefoonplan
Snel solliciteren
Creative Content Manager
Matt Sleeps —Amsterdam
- Fulltime
- Engels
- Bachelor
Snel solliciteren
eCommerce Lead
Zoku —Amsterdam Centrum
- € 3.000 per maand
- Fulltime
- Hybride werken
- Merchandising
- Engels
- Hotel
Snel solliciteren
5 dagen
Senior Amazon Commercial Lead
HG International b.v. —Almere
- € 70.000 - € 90.000 per jaar
- Fulltime
- Hybride werken
- Management
- Verkoopervaring
- Presentatievaardigheden
Snel solliciteren
Head of Performance Marketing
Moco Museum —Amsterdam Zuid
- Management
- Analytisch vermogen
- Managementervaring
Snel solliciteren
Inside Sales Executive - Netherlands
Noatum HOLDINGS —Amsterdam
- Fulltime
- Hybride werken
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
E-Commerce Intern
Karl Lagerfeld —Amsterdam
- Microsoft Excel
- Merchandising
- Engels
Content Manager
Brandfirm —Amsterdam Oost
- € 2.400,00 - € 4.785,76 per maand
- Fulltime
- Management
- Socialemediabeheer
- Engels
Snel solliciteren
Senior Trading Activation Executive
Dyson —Amsterdam
- Merchandising
- Projectmanagement
- Mentale gezondheidszorgprogramma's

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Senior Customer Success Manager (SaaS / Remote / Dutch)

Publitas -
Amsterdam

Nu solliciteren

Vacaturegegevens

Parttime | Fulltime
€ 40.000 - € 70.000 per jaar

Secundaire arbeidsvoorwaarden

Budget voor professionele ontwikkeling
Bedrijfslaptop

Kwalificaties

Slack
Engels
E-commerce
B2B
Certified ScrumMaster
HubSpot
SaaS
Marketing

Volledige vacaturetekst

Remote
- Amsterdam, Noord-Holland, Netherlands
€40,000 - €70,000 per year
Success

Job details

Job description

Ready to own it, build it, and grow it?

The Mission

Publitas turns static, dead PDFs into interactive, shoppable digital content discovery experiences for millions of global shoppers. The Benelux market is our crown jewel; we own roughly 90% of the market share in the Netherlands, servicing massive enterprise retail and e-commerce giants.

As our Senior Customer Success Manager for the Dutch market, your mission is to protect, retain, and grow this enterprise portfolio. You are not a passive relationship manager or an email forwarder. You are a commercially savvy strategic advisor who understands retail marketing campaigns, tracks account health data like a hawk, and ruthlessly protects our net retention rate (NRR). You will own the client lifecycle from initial onboarding value to complex commercial renewals, executing with flawless administrative precision in a high-autonomy, remote-first environment.

What Success Looks Like (Your First 90 Days)

We judge our customer success team by strategic depth, operational hygiene, and portfolio retention—not by how many cozy "vibe check" calls they schedule. Here is what you will achieve in your first 3 months:

Day 30: You have completely mastered the Publitas product suite, our data feed integrations, and our internal CRM/HubSpot workflows. You have audited your assigned portfolio of 25–35 enterprise Dutch accounts and identified your top 5 churn-risk clients based on risk signals, business context and product adoption. Your administrative entries are flawless and error-free.
Day 60: You are independently leading business and account reviews with head-of-marketing and e-commerce directors. You are executing shadowed calls with strict diagnostic accuracy—uncovering client business objectives, mapping their tech stacks, and catching product adoption blockages early without any internal hand-holding.
Day 90: You fully own the Dutch market pipeline. You have successfully processed your first enterprise renewal contract independently, identified at least two clear expansion/up-sell opportunities, and delivered structured, data-driven optimization plans and created clear action plans which include clear return on investment (ROI) and value to your clients.

Job requirements

The DNA of a CSM at Publitas (Culture & Ownership)

Flawless Attention to Detail: In a remote-first model, your data integrity is your professional reputation. You have exceptional organizational hygiene. You do not rely on lazy copying and pasting, you never mismanage customer admin details, and your written client documentation is clear, accurate, and structured.
Commercially Savvy Problem Solving: You love building authentic relationships, but you never lose sight of the commercial target. You know how to track account health metrics, spot subtle churn signals (like pricing questions or dropping link-clicks), and pivot casual chats into high-value renewal and expansion conversations.
Professional Remote Boundaries: You cherish the remote, flexible lifestyle, but you treat it with high professional respect. You manage your availability to support your team, and you ensure that every enterprise client-facing call is conducted from a quiet, client-ready, professional workspace with stable infrastructure—never from public transit hubs or noisy coffee shops while traveling.

The Non-Negotiables

Native-Level Dutch & Fluent English: You will own our most critical regional portfolio; you must be completely fluent, diplomatic, and authoritative in spoken and written Dutch, while collaborating internally in English.
3+ Years in Enterprise B2B SaaS Customer Success: You have a proven track record managing full-cycle customer success journeys (onboarding, adoption, QBRs, and renewals) for large-scale enterprise accounts. Direct experience in MarTech, retail e-commerce, or marketing agency workflows is highly preferred.
AI-First Execution Mindset: We expect all team members to actively leverage AI to multiply their output. For this role, that means utilizing generative AI tools to rapidly personalize client communications, analyze complex account health datasets, summarize call transcripts, and accelerate documentation velocity.

What We Offer You to Win

Transparent Compensation: A competitive base salary of €40 000 - €70 000 (geo-bracketed to your location) + a performance-linked variable plan aligned with portfolio NRR and gross retention metrics.
True Remote Autonomy: We work 80% asynchronously using Notion, Asana, and Slack. We don't track your hours or watch your screen, we measure your output, client satisfaction, and commercial results.
Global Team Retreats: We gather our global, distributed team in inspiring cities across the world once a year to connect, align, and celebrate in person.
Premium Workspace & Gear: A top-tier MacBook, high-end remote-ready gear, and a co-working allowance if you choose to work outside your home.
Personal Growth Budget: A monthly wellness allowance, an execution/training budget to sharpen your SaaS skills, and free access to Kindle and Audible books.
Time Off: 25 vacation days plus your local national holidays.

At Publitas, we see AI as a core lever for performance, efficiency, and innovation. We expect all team members to actively use AI in their daily work to improve quality, speed, and output.

Depending on the role, this ranges from effectively using AI tools in day-to-day workflows to designing and scaling AI-driven systems. We are not looking for candidates who are “AI-curious”; we look for people who already use AI to do better work and can demonstrate tangible impact.

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e commerce manager vacatures in amsterdam

Senior Customer Success Manager (SaaS / Remote / Dutch)

Salesmanager

Sr. Digital Marketing Specialist – CHO Herengracht Amsterdam | 40h

Sales Assistant - Hydrista (w/m/d)

Campaign Manager ( SaaS / EU / Dutch / Remote )

E-commerce Intern

Store Manager Amsterdam Leidsestraat

Marketplace Manager

Sales Specialist

Intern

Marketplace Specialist Bol

Digital Marketing Manager

Creative Content Manager

eCommerce Lead

Senior Amazon Commercial Lead

Head of Performance Marketing

Inside Sales Executive - Netherlands

E-Commerce Intern

Content Manager

Senior Trading Activation Executive

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van e commerce manager in amsterdam

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Zoek vacatures in meer locaties

Job description

Ready to own it, build it, and grow it?

The Mission

What Success Looks Like (Your First 90 Days)

Job requirements

The DNA of a CSM at Publitas (Culture & Ownership)

The Non-Negotiables

What We Offer You to Win

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