20 beste vacatures voor de functie van manager (service) operations in weesp (nieuwe medewerkers gezocht)

Senior Vice President, Client Service Manager
The Bank of New York Mellon Corporation —Amsterdam
- Fulltime
- Financiën
- Master
- Bachelor
Associate Manager, Events Solutions - EMEA & LATAM
Stryker —Amsterdam Centrum
- € 55.300 - € 131.700 per jaar
- Spaans
- Microsoft Excel
- Engels
10 dagen
Operations Manager
CSafe Global —Hoofddorp
- Fulltime
- Management
- Microsoft Office
- Analytisch vermogen
Snel solliciteren
Global Account Manager
Nutanix —Hoofddorp
- € 188.000 - € 282.000 per jaar
- Fulltime
- Verkoopervaring
- Salesforce
- Presentatievaardigheden
10 dagen
Global Implementation Manager
AIT Worldwide Logistics, Inc. —Rozenburg
- Fulltime
- PMP
- Engels
- Projectmanagement
- Productkorting werknemers
Manager, Business Process Expert Team (Customer Experience)
Stryker —Amsterdam Centrum
- € 75.400 - € 140.100 per jaar
- Oracle
- ERP systemen
- Engels
Service Experience Manager, Global
Kraft Heinz Company —Amsterdam
- Engineering
- Bachelor
- Bedrijfskunde
Client Servicing Manager
Aegon Asset Management —Schiphol
- Fulltime
- Salesforce
- Engels
- Financiën
LAB Staffing Manager - 6 month FTC
Boston Consulting Group —Amsterdam
- Fulltime
- Microsoft Powerpoint
- Microsoft Excel
- Analytisch vermogen
- Flexibele werkuren
Global Customer Account Manager I
AIT Worldwide Logistics, Inc. —Amsterdam
- Online sollicitatie
- Thuiswerk
- Verkoopervaring
- Analytisch vermogen
- Bachelor
- Productkorting werknemers
Senior Customer Success Manager and Account Manager
Younium —Amsterdam
- Hybride werken
- ERP systemen
- Engels
- Contracten
- Flexibele werkuren
Kit Planning Manager
Stryker —Amsterdam Centrum
- € 71.800 - € 133.400 per jaar
- Microsoft Excel
- Oracle
- Engels
Global Senior Procurement Manager HR services and Mobility
Coty Inc. —Amsterdam
- Engels
- Analytisch vermogen
- Continue verbetering
Senior Strategic Sourcing Manager, Global Warehousing & Logistics
IDEXX —Hoofddorp
- Fulltime
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
11 dagen
International Key Account Manager - Trucks and Vans
BYD Europe —Hoofddorp
- Fulltime
- Engels
- Master
- Bachelor
EHS Campus Manager
Microsoft —Amsterdam
- € 65.100 - € 129.500 per jaar
- Fulltime
- Azure
- Microsoft Office
- Master
8 dagen
Delivery Manager, Professional (B2B)
Dyson —Amsterdam
- Analytisch vermogen
- Continue verbetering
- Communicatieve vaardigheden
Manager, Customer Experience
Convey —Amsterdam
- Hybride werken
- Spaans
- Management
- Salesforce
12 dagen
Senior Business Development Manager, EMEA Residential Energy
Tesla —Amsterdam-Zuidoost
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Global Network Banking (GNB) Subsidiary Account Manager - Amsterdam
Citi —Amsterdam
- € 88.461,54 - € 141.538,46 per jaar
- Fulltime
- Verkoopervaring
- Engels
- Financiën

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Senior Vice President, Client Service Manager

The Bank of New York Mellon Corporation -
Amsterdam

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Financiën
Master
Bachelor
Bedrijfsadministratie
Bedrijfskunde
Communicatieve vaardigheden

Volledige vacaturetekst

SENIOR VICE PRESIDENT, CLIENT SERVICE MANAGEMENT

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Vice President, Client Service Management to join our Client Service Management team. This role is located in Amsterdam.

As a Senior Vice President in Client Service Management, you serve as a point of contact to clients on service issues and assists in developing strategy to deliver world-class client service across multiple products. Depending on the experience level of the individual, could serve as the senior point of contact with responsibilities to influence internal stakeholders and resolve more complex issues or resolve issues escalated by more junior team members. This position is integral to supporting BNY's strategic pillars by fostering strong client relationships and ensuring service excellence.

In this role, you’ll make an impact in the following ways:

Serves as a point of contact to clients on service issues and assists in developing strategy to deliver world-class client service across multiple products.
Collaborates with clients and internal stakeholders to align client needs with BNY's commercial strategy.
Proactively partners with Client Service Data, Insights & Analytics to improve service by identifying trends, themes, and suggesting opportunities.
Provides exceptional service to meet client expectations across all products and services.
Serves as primary point of contact and delivers end to end client service and monitors client satisfaction.
More senior team members will manage end to end client service and monitor client satisfaction.
Work with clients to resolve complex issues across multiple products; manage issues / incidents (reactive) and collaborates with internal partners to resolve issues, as needed (Operations, Client Coverage, Product, and Technology).
Execute service commitments and help evolve the client service model in partnership with key counterparts (e.g., SLA evolution and changes).
Gain a solid understanding of client's business which will help identify possible opportunities to make it easier for clients to engage with us. In conjunction, help identify and suggest opportunities for continuous service improvement, including digital adoption to foster the overall culture.
Contribute to client growth by helping to identify possible opportunities for their success - resulting in protecting revenue of existing clients and identifying possible opportunities to support Client Coverage via service-led sales.
Partners with internal business partners throughout the organization in support of achieving intended outcomes. More senior team members will drive outcomes and as the central point of contact across business partners throughout the organization.
May engage in client service activities related to client service or sales support, including creation of RFPs, KPIs or client documents.
May attend conferences, seminars, industry events and client meetings.

To be successful in this role, we’re seeking the following:

Bachelor’s degree in Finance, Business Administration, or a related field or the equivalent combination of education and experience.
Advanced degree (e.g., MBA) preferred.
Typically 10 plus years of experience.
Strong client relationship management skills, with the ability to build and maintain long-term partnerships.
Excellent problem-solving abilities, capable of resolving complex issues with a client-centric approach.
Effective communication skills, both verbal and written, to articulate solutions and influence stakeholders.

At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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manager (service) operations vacatures in weesp

Senior Vice President, Client Service Manager

Associate Manager, Events Solutions - EMEA & LATAM

Operations Manager

Global Account Manager

Global Implementation Manager

Manager, Business Process Expert Team (Customer Experience)

Service Experience Manager, Global

Client Servicing Manager

LAB Staffing Manager - 6 month FTC

Global Customer Account Manager I

Senior Customer Success Manager and Account Manager

Kit Planning Manager

Global Senior Procurement Manager HR services and Mobility

Senior Strategic Sourcing Manager, Global Warehousing & Logistics

International Key Account Manager - Trucks and Vans

EHS Campus Manager

Delivery Manager, Professional (B2B)

Manager, Customer Experience

Senior Business Development Manager, EMEA Residential Energy

Global Network Banking (GNB) Subsidiary Account Manager - Amsterdam

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van manager (service) operations in weesp

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