20 beste vacatures voor de functie van customer service manager in amsterdam oost (nieuwe medewerkers gezocht)

Technical Support Supervisor - Northern Europe and Distributors
IDEXX —Hoofddorp
- Fulltime
- Management
- Engels
- Bachelor
Aftersales Coördinator Marketplace
Praxis —Amsterdam Centrum
- € 3.700 - € 4.500 per maand
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Bachelor
- Communicatieve vaardigheden
AI Experience Lead - Operations
SumUp —Amsterdam
- Management
- AI
- Aanbrengbonus
Snel solliciteren
8 dagen
Customer Onboarding Manager
Smartly.io —Amsterdam
- Projectmanagement
- Bachelor
- Zonder diploma
Customer Success Manager
Smartly —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
Snel solliciteren
3 dagen
Customer Service Employee (German Market)
HG International b.v. —Almere
- € 2.600 - € 3.600 per maand
- Fulltime
- Hybride werken
- Microsoft Excel
- Engels
Snel solliciteren
Account Coordinator Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
Customer Success Manager
Smartly.io —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
3 dagen
Customer Support Consultant/Order Management WLO - French speaker
IDEXX —Hoofddorp
- Fulltime
- Computervaardigheden
- Salesforce
- Engels
Customer Success Consultant (m/w/x) for the dutch market
foodforecast —Amsterdam Centrum
- Parttime
- Engels
- Microsoft Office
- Bachelor
- Flexibele werkuren
Snel solliciteren
Customer Success Manager
MongoDB —Amsterdam
- Hybride werken
- Azure
- Informatica
- Bachelor
Senior Customer Support Agent
Matt Sleeps —Amsterdam
- Fulltime
- Engels
- Kantoor
- Analytisch vermogen
Snel solliciteren
9 dagen
Manager Customer Operations - Zakelijke klanten
KORTON COMPUTER COMMUNICATION (KCC) B.V. —Nieuw-Vennep
- Fulltime
- Hybride werken
- Management
- Kantoor
- Bachelor
- Reiskostenvergoeding
- Bedrijfsfitness
Snel solliciteren
Customer Succes Manager
Good Company —Amsterdam
- Online sollicitatie
Enterprise Customer Success Manager
Studytube —Amsterdam
- Fulltime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Projectmanagement
- Flexibele werkuren
Snel solliciteren
Teamleider Winkelservice Retail Amsterdam West
MediaMarkt Benelux —Amsterdam Nieuw-West
- Weekendbeschikbaarheid
- Teammanagement
- Retailervaring
- Personeelskorting
Snel solliciteren
Client Success Specialist
Get-e —Hoofddorp
- Hybride werken
- Engels
- Hotel
- Reiskostenvergoeding
Snel solliciteren
Specialist, Customer Service, Amsterdam
Kvadrat A/S —Amsterdam
- Fulltime
- Engels
- Microsoft Office
- Bachelor
Customer Success Representative
Commify —Amsterdam
- € 28.000 - € 33.000 per jaar
- Parttime
- Engels
- Microsoft Office
- ICT
Snel solliciteren
Customer Experience
SkinVision —Amsterdam
- Fulltime
- Hybride werken
- Bachelor
Snel solliciteren

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Technical Support Supervisor - Northern Europe and Distributors

IDEXX -
Hoofddorp

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Vacaturegegevens

Fulltime

Kwalificaties

Management
Engels
Bachelor
Klantenondersteuning
Managementervaring
Communicatieve vaardigheden

Volledige vacaturetekst

As a Technical Customer Support Supervisor, you will lead 2 frontline leaders and a team of consultants responsible for driving customer loyalty and ensuring that our customers and distributors are satisfied and are achieving measurable value from our products and services.

This role offers the opportunity to work in veterinary diagnostics and make a direct impact on veterinary practices and patient care.

The Customer Support team plays a critical role in supporting IDEXX customers across Europe, building strong relationships and ensuring customers maximize the value of diagnostic solutions.

Why this role matters:

You will be a key contributor to customer success within the Companion Animal Group (CAG), ensuring veterinary professionals can rely on IDEXX technology to deliver critical diagnostics. You will help strengthen customer relationships, support business growth, and ultimately contribute to better outcomes for animals.

In this role:

You will lead the team of Technical Customer Support for Northern Europe (UK, Denmark, Norway, Sweden, Finland & Netherlands). You will also lead Distributor Support and Advance Technical Support Consultants.
You will directly lead 2 frontline leaders and approximately 6 consultants (indirectly responsible for 24 consultants), continually seeking opportunities to improve operations, including people, processes, and technology.
You will help to develop, define and execute a culture that leverages rewards and recognition.
You will develop and mentor your team through on-boarding, open communication, training, development opportunities and performance management processes.
You will build and maintain employee morale and motivation; ensuring the team is appropriately staffed with required competencies.
You will manage & implement continuous improvement initiatives & drive projects

What you need to succeed

Preferably a bachelor’s degree in technology, life sciences, or an applicable area.
5+ years' experience in a customer support center environment with increasing responsibilities including people management experience and a proven track record of providing extraordinary customer service.
Experience working with customer support teams at distributors.
Strong technical subject matter experience and expertise in managing function leaders.
Demonstrated skills in leadership, performance coaching, problem solving, planning, and delegating.
Proven capability to collaborate with all levels of the organization.
Excellent verbal and written communication skills and strong interpersonal/communication skills
Fluent in English (written and verbal).
Strong organizational skills, especially in a multi-tasking environment

What you can expect from us:

This is a hybrid role based out of our Hoofddorp location, with a minimum requirement of eight days a month onsite.
Opportunity for an annual bonus
On the job training & career advancement opportunities.
Additional benefits including but not limited to volunteer paid days off, bike plan and much more.
25 days holidays / year
Retirement/Pension contribution percentage paid by IDEXX

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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customer service manager vacatures in amsterdam oost

Technical Support Supervisor - Northern Europe and Distributors

Aftersales Coördinator Marketplace

AI Experience Lead - Operations

Customer Onboarding Manager

Customer Success Manager

Customer Service Employee (German Market)

Account Coordinator Energy

Customer Success Manager

Customer Support Consultant/Order Management WLO - French speaker

Customer Success Consultant (m/w/x) for the dutch market

Customer Success Manager

Senior Customer Support Agent

Manager Customer Operations - Zakelijke klanten

Customer Succes Manager

Enterprise Customer Success Manager

Teamleider Winkelservice Retail Amsterdam West

Client Success Specialist

Specialist, Customer Service, Amsterdam

Customer Success Representative

Customer Experience

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in amsterdam oost

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