20 beste vacatures voor de functie van customer service manager in amsterdam oost (nieuwe medewerkers gezocht)

Customer Onboarding Manager
Smartly.io —Amsterdam
- Projectmanagement
- Bachelor
- Zonder diploma
Customer Success Manager
Smartly —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
Snel solliciteren
4 dagen
Customer Service Employee (German Market)
HG International b.v. —Almere
- € 2.600 - € 3.600 per maand
- Fulltime
- Hybride werken
- Microsoft Excel
- Engels
Snel solliciteren
Account Coordinator Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
Customer Success Manager
Smartly.io —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
4 dagen
Teamleider Winkelservice Retail Amsterdam West
MediaMarkt Benelux —Amsterdam Nieuw-West
- Weekendbeschikbaarheid
- Teammanagement
- Retailervaring
- Personeelskorting
Snel solliciteren
Customer Support Consultant/Order Management WLO - French speaker
IDEXX —Hoofddorp
- Fulltime
- Computervaardigheden
- Salesforce
- Engels
Customer Success Consultant (m/w/x) for the dutch market
foodforecast —Amsterdam Centrum
- Parttime
- Engels
- Microsoft Office
- Bachelor
- Flexibele werkuren
Snel solliciteren
Customer Success Manager
MongoDB —Amsterdam
- Hybride werken
- Azure
- Informatica
- Bachelor
Senior Customer Support Agent
Matt Sleeps —Amsterdam
- Fulltime
- Engels
- Kantoor
- Analytisch vermogen
Snel solliciteren
9 dagen
Manager Customer Operations - Zakelijke klanten
KORTON COMPUTER COMMUNICATION (KCC) B.V. —Nieuw-Vennep
- Fulltime
- Hybride werken
- Management
- Kantoor
- Bachelor
- Reiskostenvergoeding
- Bedrijfsfitness
Snel solliciteren
Customer Succes Manager
Good Company —Amsterdam
- Online sollicitatie
Enterprise Customer Success Manager
Studytube —Amsterdam
- Fulltime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Projectmanagement
- Flexibele werkuren
Snel solliciteren
Client Success Specialist
Get-e —Hoofddorp
- Hybride werken
- Engels
- Hotel
- Reiskostenvergoeding
Snel solliciteren
Specialist, Customer Service, Amsterdam
Kvadrat A/S —Amsterdam
- Fulltime
- Engels
- Microsoft Office
- Bachelor
Customer Success Representative
Commify —Amsterdam
- € 28.000 - € 33.000 per jaar
- Parttime
- Engels
- Microsoft Office
- ICT
Snel solliciteren
Delivery Manager, Teleperformance (Americas & EMEA)
Dyson —Amsterdam
- Continue verbetering
- Communicatieve vaardigheden
6 dagen
Customer Experience
SkinVision —Amsterdam
- Fulltime
- Hybride werken
- Bachelor
Snel solliciteren
Implementation Consultant (NL)
OpenUp —Amsterdam
- Hybride werken
- Engels
- Projectmanagement
- Organisatorische vaardigheden
- Budget voor professionele ontwikkeling
Snel solliciteren
Client Service Associate (Dutch speaking)
Saxo Bank —Amsterdam
- Fulltime

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Customer Onboarding Manager

Smartly.io
Amsterdam

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Vacaturegegevens

Kwalificaties

Media inkoop
Projectmanagement
Bachelor

Volledige vacaturetekst

Smartly.io is seeking an enthusiastic and detail-oriented Customer Onboarding Manager to join our dynamic Onboarding team. As a Customer Onboarding Manager, you will play a crucial role in assisting our newly-signed customers with the onboarding process, ensuring a seamless and successful transition to the Smartly platform. Your responsibilities will involve working closely with Sales and Customer Success teams to deliver optimal onboarding plans and solutions tailored to our key customers.

Responsibilities:

Be a subject matter expert on Smartly.io's products and services, understanding the platform's capabilities and effectively communicating and implementing solutions for potential and new customer needs.
Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly platform, enabling our Tier 1-3 key customers to achieve their business objectives.
Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts are set up for a successful and ongoing partnership with Smartly.io.

Key Tasks:

Training clients on all key aspects of Smartly’s platform.
Showcase how to set up reporting views to provide customers with clear visibility into their campaign performance and key metrics.
Show how to use feeds to create automations and streamline customer workflows, optimizing efficiency and effectiveness.
Tailor the onboarding journey to each customer, understanding their specific challenges and finding solutions within the Smartly tool to drive product adoption and address any gaps.
Take ownership of organizing and managing the onboarding process, relieving stressors from Customer Success Managers (CSMs) and collaborating with cross-functional teams at Smartly.io as needed.
Collaborate with relevant teams to qualify each case and ensure that all sales promises can be successfully delivered, fostering a culture where a deal is not considered closed until the customer is successfully onboarded.
Create visually appealing and effective decks using Google Slides to communicate onboarding plans, campaign strategies, and performance insights to customers.

Qualifications:

Bachelor's degree in a relevant field or equivalent practical experience.
3 - 5 years digital experience ideally ideally with exposure to both paid social (Meta) and programmatic media buying
Strong understanding of digital advertising platforms and tools.
Experience working with Google Sheets, utilizing its features and functions effectively.
Proficiency in creating visually appealing and impactful presentations using Google Slides.
Excellent communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
Detail-oriented and highly organized, with strong project management skills.
Problem-solving mindset and ability to navigate complex situations.
Self-motivated and proactive, with the ability to work independently and prioritize tasks.
Ability to thrive in a fast-paced and collaborative team environment.

Join our team and contribute to the success of our clients as they embark on their Smartly.io journey. Help shape the onboarding experience and play a vital role in accelerating our customers' time-to-value and long-term partnership.

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

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customer service manager vacatures in amsterdam oost

Customer Onboarding Manager

Customer Success Manager

Customer Service Employee (German Market)

Account Coordinator Energy

Customer Success Manager

Teamleider Winkelservice Retail Amsterdam West

Customer Support Consultant/Order Management WLO - French speaker

Customer Success Consultant (m/w/x) for the dutch market

Customer Success Manager

Senior Customer Support Agent

Manager Customer Operations - Zakelijke klanten

Customer Succes Manager

Enterprise Customer Success Manager

Client Success Specialist

Specialist, Customer Service, Amsterdam

Customer Success Representative

Delivery Manager, Teleperformance (Americas & EMEA)

Customer Experience

Implementation Consultant (NL)

Client Service Associate (Dutch speaking)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in amsterdam oost

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