20 beste vacatures voor de functie van sales support in made (nieuwe medewerkers gezocht)

Customer Contact Specialist (E-commerce)
Smartwares Group —Tilburg
- Weekendbeschikbaarheid
- Engels
- Bachelor
- Productkorting werknemers
Snel solliciteren
OEM Sales Specialist
Baker Hughes —Breda
- Fulltime
- Verkoopervaring
- Engels
- Analytisch vermogen
8 dagen
Senior Account Manager
Driscoll's of Europe B.V. —Breda
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Snel solliciteren
Key Account Manager Aviation
The Goodyear Tire & Rubber Co. —Tilburg
- Engineering
- Analytisch vermogen
- Bachelor
Medewerker Sales Support
Van Mossel Automotive Group Netherlands B.V. —Tilburg
- Online sollicitatie
- Communicatieve vaardigheden
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Sales Support
SD Guthrie International —Zwijndrecht
- Fulltime
- Microsoft Excel
- ERP systemen
- Engels
- Reiskostenvergoeding
1 dag
Customer Support & Specials Carpets Manager
Tarkett —Waalwijk
- Fulltime
- Engels
- Kantoor
- Leidinggevende ervaring
- Reiskostenvergoeding
- Zorgverzekering
Key Account Manager Rheumatology NL South
UCB —Breda
- Master
- Bachelor
- Zonder diploma
Accountmanager
Van De Velde Packaging —Tilburg
- Verkoopervaring
- Engineering
- Master
Winkelmedewerker | Dordrecht
Lucardi Juwelier —Dordrecht
- € 4,41 - € 17,50 per uur
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Sales Executive Industriële Koeling en Warmtepompen
Johnson Controls —Gorinchem
- Engineering
- Engels
- Bachelor
Solution Sales Manager
KION Group AG —Hendrik-Ido-Ambacht
- Engineering
- Engels
- Microsoft Office
Inside Sales Medewerker
Allinco —Breda
- € 2.800 - € 3.800 per maand
- Parttime
- Bachelor
14 dagen
Customer Success Manager
Cleopatra Enterprise —Zwijndrecht
- € 4.000 - € 6.500 per maand
- Fulltime
- Engels
- Master
- Bachelor
9 dagen
Accountmanager Benelux
Ecocem —Moerdijk
- Online sollicitatie
- Hybride werken
- Verkoopervaring
- Bedrijfsontwikkeling
- Communicatieve vaardigheden
Snel solliciteren
Senior Account Manager
Omya International AG —Moerdijk
- Thuiswerk
- Verkoopervaring
- Engineering
- Engels
Medewerker Facturatie
Global Automotive Group —Moerdijk
- € 2.729,70 - € 3.088,88 per maand
- Fulltime
- ERP systemen
- Engels
- Magazijn
- Reiskostenvergoeding
Sales Advisor
Radius Limited —Breda
- € 2.500 - € 2.800 per maand
- Online sollicitatie
- Engels
- Kantoor
- Communicatieve vaardigheden
Snel solliciteren
Sales Engineer
CERTUS Port Automation —Sliedrecht
- E-mail
- ERP systemen
- Engels
- Kantoor
Medewerker Facturatie
Inter-Sprint —Moerdijk
- € 2.729,70 - € 3.088,88 per maand
- ERP systemen
- Engels
- Magazijn
- Reiskostenvergoeding
Snel solliciteren

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Customer Contact Specialist (E-commerce)

Smartwares Group -
Tilburg

Snel solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Productkorting werknemers
Pensioen

Kwalificaties

Engels
E-commerce
Bachelor

Volledige vacaturetekst

Smartwares Group (known for brands like Princess) in Tilburg is looking for a Customer Contact Specialist (E-commerce) (32-40 hours per week).

Are you proactive, communicative, punctual, organized, and linguistically top-notch? Do you enjoy working in a team in a dynamic environment? Then we would love to speak with you!

As a Customer Contact Specialist (E-commerce), you are the go-to person for handling and responding to support requests from our marketplace platforms professionally.

You are a true online expert and know better than anyone how to approach and satisfy online shoppers.

In addition to answering questions, you are proactive and think ahead; you ensure that future customers no longer need to ask the same questions by, for example, updating product texts, creating FAQs, initiating instructional videos, or training our AI assistant. You critically review your own work and contribute to automating processes as much as possible using the latest technologies.

This is a versatile role where you can further develop your communication and online skills!

You will collaborate closely with your Customer Contact colleagues within the Marketing team, but also extensively with other departments such as Business Line Management, Logistics, Repair, and Online Sales, all on an international level.

What will you do? (among other things)

Handle questions and warranty requests from consumers received through various channels.
Identify and fix shortcomings in our information provision (e.g., on our websites and partner sites, as well as in manuals) to reduce the volume of customer contacts.
Contribute to process improvements, identify problems, and turn them into solutions.
Monitor reviews and ratings and take appropriate action when necessary.
Train our new AI assistant and chatbot to ensure they provide accurate answers and solutions in the future.

Must-haves

HBO (Bachelor’s) level of thinking and working. Preferably a degree with a focus on communication and/or online.
You are either a starter or have a few years of relevant experience.
You communicate clearly and professionally and can apply this in your interactions with customers.
Excellent digital skills and the ability to quickly learn new systems.
Deadlines, hard work, and a dynamic (international) environment are no problem for you.
Social, flexible, professional, service-oriented, with commercial insight.
Empathetic, able to build bridges, and read between the lines.
Excellent spoken and written Dutch and English.
Full-time availability (32-40 hours per week); at least one weekend shift is required.

What we offer

A warm welcome from over 160 enthusiastic colleagues at our headquarters in Tilburg.
Flexible working: after onboarding, you can work up to 40% of your contracted hours from home.
Good pension scheme; you pay no personal contribution, we take care of that for you!
A relaxed and informal working atmosphere with Brabant gezelligheid within an international company.
Employee discount on all products in our range. Note! Your entire house will soon be filled with our brands!
Room for personal growth: develop yourself both professionally and in terms of responsibility.
Unlimited access to various online trainings via the Goodhabitz training platform.
Fun activities: from drinks and BBQs to escape rooms and team outings – there is always something fun to do with us!
Sporty challenges at the office: play Mario Kart, table football, or participate in our annual ping pong tournament. Who knows, you might beat our current ping pong champion!
Fresh fruit available daily on the department.
We are happy to invest in your vitality. This includes initiatives at the office (such as bootcamps, salad or yoghurt bars) and the opportunity to lease an affordable (electric) bike through Lease a Bike.

About Smartwares Group

You will be working in a company with many international colleagues and local colleagues from the Tilburg area; accents guaranteed!

We have grown rapidly to approximately 250 employees. Smartwares Group combines a traditionally informal, almost family-like atmosphere with the opportunities of a large organization. We offer products under our own brands (Princess, Tristar, Smartwares), as well as private label brands for retailers worldwide. You will face plenty of challenges, and hard work is combined with a fun, Brabant-style work culture.

How to apply?

You can apply via the link below!

If you would like more information first, please email us at [email protected].

Snel solliciteren

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van sales support in made

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