20 beste vacatures voor de functie van technical support in amsterdam zuid (nieuwe medewerkers gezocht)

Technology Experience Specialist - Studio (12 months FTC)
Netflix —Amsterdam
- Engels
- Onderzoek
- ICT
Customer Care Agent | 32 - 40 uur
Veloretti BV —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Kantoor
- Communicatieve vaardigheden
Snel solliciteren
Technical Support Medewerker
Airlux technologies —Amsterdam
- € 3.300 - € 3.800 per maand
- E-mail
- Verkoopervaring
- Engels
- Communicatieve vaardigheden
Snel solliciteren
6 dagen
IT Tech Specialist
BESTSELLER —Amsterdam
- Parttime
- Hybride werken
- Reiskostenvergoeding
- Zorgverzekering
Senior IT Support Engineer - 12 Month FTC
Downtown Music —Amsterdam
- Azure
- Troubleshooting
- Engels
Snel solliciteren
ICT Support Medewerker
Sequoia Support —Amsterdam Oost
- € 2.820 - € 3.530 per maand
- Fulltime
- Azure
- Engels
- Microsoft Office
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
2 dagen
IT Support Specialist
RIFF —Amsterdam
- € 2.850 - € 3.100 per maand
- Hybride werken
- Engels
- Communicatieve vaardigheden
Snel solliciteren
Technical Support Specialist (NL)
Feka ICT —Mijdrecht
- € 2.656 - € 3.943 per maand
- Fulltime
- Hybride werken
- Azure
- Communicatieve vaardigheden
- Winstdeling
Software Support Specialist
BCS Dossier Manager —Amstelveen noord
- € 3.200 - € 4.600 per maand
- Parttime
- Hybride werken
- Engels
- Databases
- ICT
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
9 dagen
IT Servicedesk medewerker 1e lijn
IT Synergy —Mijdrecht
- € 2.600 - € 2.900 per maand
- Fulltime
- Hybride werken
- Kantoor
- ICT
- Reiskostenvergoeding
Snel solliciteren
Junior Airport IT-support monteur
ServiceTec —Schiphol
- Fulltime
- Computervaardigheden
- Engels
- Computervaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
4 dagen
Customer Success Manager - EMEA (EU)
DroneShield Limited —Amsterdam Zuid
- Fulltime
- Spaans
- Verkoopervaring
- Salesforce
- Werk vanuit huis
Snel solliciteren
Technical Support Engineer
Gigs —Amsterdam
- € 70.000 - € 100.000 per jaar
- Communicatieve vaardigheden
Senior ICT Support Engineer
Mackaay ICT Services B.V. —Aalsmeer
- € 3.500 - € 4.500 per maand
- Fulltime
- CRM-systemen
- ICT
- Communicatieve vaardigheden
- Telefoonplan
- Werk vanuit huis
Snel solliciteren
5 dagen
Technical Support & Product Application Specialist - Diabetes Care – Netherlands
Abbott Laboratories —Hoofddorp
- Fulltime
- Engels
- Presentatievaardigheden
- Bachelor
Associate Systems Diagnostics Engineer (German Speaking) - Fixed Term Contract
Tesla —Amsterdam-Zuidoost
- Microsoft Excel
- Informatica
- Engineering
Junior Supportmedewerker
Enreach —Almere
- Fulltime
- Hybride werken
- Analytisch vermogen
- ICT
- Communicatieve vaardigheden
Werkplekbeheerder omg. Schiphol
Zenda —Schiphol
- € 2.500 - € 3.700 per maand
- Dringend op zoek naar kandidaten
- Hybride werken
- Azure
- Windows
- Microsoft Office
- Tankpas
Snel solliciteren
Technical Writer (Infrastructure L3 Support Team)
Nebius —Amsterdam
- Engels
- Onderzoek
- ICT
Snel solliciteren
Werkplekbeheerder
Infomedics —Almere
- € 3.200 - € 4.000 per maand
- Fulltime
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Snel solliciteren

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Technology Experience Specialist - Studio (12 months FTC)

Netflix -
Amsterdam

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Vacaturegegevens

Kwalificaties

Jira
Engels
Onderzoek
Zendesk
ICT

Volledige vacaturetekst

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

| ROLE

Ntech: Technology Experience Specialists (TES) use their technical knowledge and experience to provide technology support to users, converting information and learning from interactions to prioritize, actionable understandings of the holistic user experience.

As a Technology Support Specialist, you play an instrumental role in supporting Netflix internal staff & external partners and their engagement with Netflix’ proprietary Studio technology in the Marketing Publicity & Promotional Media spaces by examining user friction and gathering relevant information. This begins the process of working with subject matter experts and partner teams to improve the overall technology experience and permanently resolve recurring issues in the long term.

| SKILLS AND EXPERIENCE

5+ years of experience (or equivalent hands-on expertise) in corporate IT, systems administration, or technology support, preferably in a streaming, media technology, or broadcasting environment.
Comfortable using GenAI productivity tools (e.g., Claude CoWork or similar) and applying AI thoughtfully within technical workflows.
Ability to serve as a primary point of contact for users seeking technical assistance and to engage effectively across different channels (e.g., ticketing systems, email, chat, virtual meetings).
Strong critical-thinking skills to investigate, troubleshoot, research, and diagnose complex technical issues using available systems and tools.
Robust documentation mindset, translating information into clear knowledge-base articles, user stories, and support playbooks.
Experience managing and prioritizing technical issues, including triaging/researching bugs, participating in incident/outage workflows, escalating to partner teams, and maintaining high-quality documentation.
Ability to identify patterns of user friction (e.g., in Zendesk tickets), translate them into clear problem statements, and maintain an organized User Experience backlog in Jira.
Proven track record of recommending and/or implementing user experience improvements, self-service solutions, and productivity enhancements.
Commitment to demonstrating and reinforcing Netflix’s focus on an inclusive environment in all aspects of your work.
Ability to foster a collaborative and supportive team environment, leading by example and actively supporting teammates as needed.
Ability to adapt to changing priorities and, where needed, adjust working hours to meet operational needs, with schedules communicated in advance where possible.
Ability to learn and adapt in a changing environment and to work effectively both independently and as part of a team.
Business-level proficiency in English for effective written and verbal communication with global stakeholders.

| Pod Specific RESPONSIBILITIES

Serve as first line of support on key proprietary Marketing Technology & Promotional Media applications
Contribute to working knowledge of production workflows and terminology to effectively troubleshoot issues within production planning tools
Understand the interconnections between various production systems and pipelines and how they impact the overall production lifecycle
Maintain awareness of upcoming application releases and migrations that may impact production workflows
Support users across different production phases with varying technical expertise levels

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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Verfijn je zoekopdracht

technical support vacatures in amsterdam zuid

Technology Experience Specialist - Studio (12 months FTC)

Customer Care Agent | 32 - 40 uur

Technical Support Medewerker

IT Tech Specialist

Senior IT Support Engineer - 12 Month FTC

ICT Support Medewerker

IT Support Specialist

Technical Support Specialist (NL)

Software Support Specialist

IT Servicedesk medewerker 1e lijn

Junior Airport IT-support monteur

Customer Success Manager - EMEA (EU)

Technical Support Engineer

Senior ICT Support Engineer

Technical Support & Product Application Specialist - Diabetes Care – Netherlands

Associate Systems Diagnostics Engineer (German Speaking) - Fixed Term Contract

Junior Supportmedewerker

Werkplekbeheerder omg. Schiphol

Technical Writer (Infrastructure L3 Support Team)

Werkplekbeheerder

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical support in amsterdam zuid

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