20 beste vacatures voor de functie van it process manager in bodegraven (nieuwe medewerkers gezocht)

IT Service Manager
Refresco —Rotterdam
- Management
- Analytisch vermogen
- Bachelor
Snel solliciteren
Senior Workday Specialist
Basic Fit International B.V. —Hoofddorp
- € 4.648 - € 6.500 per maand
- Fulltime
- Spaans
- Engels
- Personeelszaken
Snel solliciteren
Senior Account Manager Benelux - Wolters Kluwer Health - UpToDate
Wolters Kluwer —Alphen aan den Rijn
- Fulltime
- Hybride werken
- Verkoopervaring
- Ziekenhuis
- Salesforce
Sales Support Engineer
IMI Plc - Legacy Precision —Bodegraven
- Fulltime
- Salesforce
- Engels
- HVAC
Accounts Receivable & Payable (AR/AP) Accountant - Remote
C Teleport —Rotterdam
- Thuiswerk
- Microsoft Excel
- ERP systemen
- Engels
2 dagen
Logistics Automation Engineer
CEVALogistics —Bleiswijk
- € 3.206 - € 4.676 per maand
- Fulltime
- Engineering
- Analytisch vermogen
- Bachelor
- Reiskostenvergoeding
Snel solliciteren
Transaction Monitoring Scenario Expert (Wholesale & Rural)
Rabobank —Utrecht
- € 5.030 - € 8.563 per maand
- Fulltime
- Hybride werken
- Schrijfvaardigheden
- Engels
- Master
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Gouda
- Fulltime
- Hybride werken
- ERP systemen
- Kantoor
- Accountancy
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Manager - IT Quality and Computerized Systems Validation
Bristol-Myers Squibb —Leiden
- Fulltime
- Hybride werken
- Microsoft Excel
- Engineering
- ERP systemen
IT Support Specialist
Insight Software —Gouda
- € 38.000 - € 47.000 per jaar
- Fulltime
- Azure
- Troubleshooting
- Windows
6 dagen
Equipment Controller
CEVALogistics —Bleiswijk
- € 2.655 - € 4.187 per maand
- Fulltime
- Engineering
- Engels
- Analytisch vermogen
- Reiskostenvergoeding
Snel solliciteren
Customer Service Technology Specialist
Wolters Kluwer —Alphen aan den Rijn
- Fulltime
- Engels
- Analytisch vermogen
- Bachelor
Business Intelligence Manager
Wolters Kluwer —Alphen aan den Rijn
- Fulltime
- ERP systemen
- Analytisch vermogen
- Bachelor
Sales Support Engineer
IMI plc —Bodegraven
- Fulltime
- Salesforce
- Engels
- HVAC
IT Enterprise Architect
Medline Europe —Utrecht
- Hybride werken
- Informatica
- ERP systemen
- Analytisch vermogen
- Mentale gezondheidszorgprogramma's
Snel solliciteren
IT Product Manager
Kyndryl —Hoofddorp
- Fulltime
- Hybride werken
- Windows
- Analytisch vermogen
- ICT
- Aanbrengbonus
Manager in Treasury and Technology Consulting
Zanders —Utrecht
- Hybride werken
- Engels
- Master
Manager, Statutory and Retail Accounting
Crocs Inc (Enterprise) —Hoofddorp
- Microsoft Excel
- ERP systemen
- Engels
Sales Support Engineer
IMI Climate Control —Bodegraven
- Salesforce
- Engels
- HVAC
Snel solliciteren
Manager IT Hosting & Cloud
Canon —Amstelveen
- Fulltime
- Azure
- AWS
- Analytisch vermogen

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IT Service Manager

Refresco -
Rotterdam

Snel solliciteren

Vacaturegegevens

Kwalificaties

Management
Incidentmanagement
IT service management
Informatiesystemen
Analytisch vermogen
Bachelor
ICT
Communicatieve vaardigheden

Volledige vacaturetekst

Do you enjoy improving IT services and driving process excellence? Are you passionate about IT Service Management and motivated by delivering reliable, high-quality services across an international organization? Do you like working at the intersection of people, processes, and technology? If this sounds like you, we would love to hear from you!

We are expanding our IT Infrastructure team and are looking for a:

IT Service Manager

In this role, you will be responsible for governing and improving our IT Service Management framework across Europe. You will own our ITSM platform (Xurrent), drive ITIL process maturity, and ensure services are delivered in line with agreed standards and business expectations. Working closely with IT teams, business stakeholders, and external partners, you will help shape and improve service delivery across the organization.

Your key responsibilities are:

Own and continuously improve ITIL processes, including Incident, Change, Problem, Asset, and Service Level Management
Act as the functional owner of the Xurrent ITSM platform, ensuring it supports business needs and governance standards
Monitor service performance through SLAs, KPIs, and reporting, driving continuous improvement initiatives
Support and coordinate IT service delivery activities across Europe
Lead major incident management and contribute to service quality improvements
Support the introduction of new services into operations and ensure alignment with ITSM processes
Promote ITSM best practices and provide guidance and training to IT teams and stakeholders
Support ITGC and SOX compliance requirements through well-governed ITSM processes

About you:

We are looking for a proactive professional who combines strong service management expertise with excellent stakeholder skills. Ideally, you bring:

A Bachelor's degree in IT, Information Systems, or a related field, or equivalent experience
3–5 years of experience in IT Service Management, Service Delivery Management, or a similar role
Strong knowledge of ITIL processes and best practices
Experience with Xurrent (preferred) or a comparable ITSM platform
Strong analytical, problem-solving, and communication skills
The ability to build relationships and work effectively with stakeholders across different countries and cultures
A proactive mindset and a passion for continuous improvement

What we offer you.

At Refresco, we believe that your work should be rewarding, both professionally and personally. That’s why we offer you:

Competitive pay with eligibility for an annual bonus
No personal pension contribution – your pension is fully paid by Refresco
28 days of holiday (based on full-time employment) to recharge and enjoy your time off
Continuous opportunities to develop yourself, with access to tailored courses, interactive e-learnings,
Free access to OpenUp for you and your family members, supporting mental well-being and personal development
A modern office nearby the vibrant city of Rotterdam
Fun and connection through regular events organized by our enthusiastic Fun Committee
Opportunities for professional development and training to help you grow in your career
An NS Business Card or commuting allowance, making your journey to the office more convenient
Memorable moments together, from our weekly shared Thursday lunches to annual events like Wellbeing Week, the Christmas dinner, and our Holding trip.
A culture shaped by our core values: entrepreneurial, passionate, agile, responsible and excellent.

Recruitment process

Are you interested in this open position, feel free to send your application!

To ensure a fair and thorough selection, an assessment may be conducted as part of the recruitment process.

In case of any questions with regards to the position, you may reach out to Yasimin Harput (Corporate Recruiter Group/HQ)

Phone: 010 440 5100
E-mail: [email protected]

Important to know: We are currently unable to offer relocation support for this position. Candidates must be based locally in The Netherlands.

Snel solliciteren

Verfijn je zoekopdracht

it process manager vacatures in bodegraven

IT Service Manager

Senior Workday Specialist

Senior Account Manager Benelux - Wolters Kluwer Health - UpToDate

Sales Support Engineer

Accounts Receivable & Payable (AR/AP) Accountant - Remote

Logistics Automation Engineer

Transaction Monitoring Scenario Expert (Wholesale & Rural)

Support Analyst

Manager - IT Quality and Computerized Systems Validation

IT Support Specialist

Equipment Controller

Customer Service Technology Specialist

Business Intelligence Manager

Sales Support Engineer

IT Enterprise Architect

IT Product Manager

Manager in Treasury and Technology Consulting

Manager, Statutory and Retail Accounting

Sales Support Engineer

Manager IT Hosting & Cloud

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van it process manager in bodegraven

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