20 beste vacatures voor de functie van directeur in delft (nieuwe medewerkers gezocht)

Head of Global Customer Success
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Covebo Uitzendgroep —Rotterdam
- Online sollicitatie
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Directeur Zorg Noordwest
Leger des Heils —Den Haag
- Tot € 11.323 per maand
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12 dagen
Director of Product Management
TOPdesk —Delft
- € 8.250 - € 9.350 per maand
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Head of Media Studio
The Ocean Cleanup —Rotterdam
- Fulltime
- Engels
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Head of Operations
Justrite Safety Group —Barendrecht
- Microsoft Office
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- Bachelor
- Flexibele werkuren
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Global Service Director – Radio Holland
Pon —Rotterdam
Associate Director, External Communications – Legal & Regulatory (EU)
Wolters Kluwer —Alphen aan den Rijn
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Associate Director, Technology Product Management (Process Safety Management)
Wolters Kluwer —Alphen aan den Rijn
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- Informatica
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- Master
Global Associate Director, Dairy Enzymes
International Flavors & Fragrances —Leiden
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- Master
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Head of Probes
Nearfield Instruments —Rotterdam
- Fulltime
- Doctor
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Head of Sales - Short Sea Lines Benelux
CMA CGM —Rhoon
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Pricing Associate Director – CCH® Tagetik (Enterprise Performance Management)
Wolters Kluwer —Alphen aan den Rijn
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Director Consulting Expert - Utilities & Water
CGI —Rotterdam
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- Analytisch vermogen
- Reiskostenvergoeding
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Directeur Juridische Zaken
Gemeente Den Haag —Den Haag
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Director Consulting Services – Oil & Gas
CGI —Rotterdam
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Head of Compliance, Ethics & Integrity
TNO —Den Haag
- Parttime
- Microsoft Excel
- Engels
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3 dagen

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Head of Global Customer Success

ChannelEngine -
Leiden

Nu solliciteren

Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Flexibele werkuren

Kwalificaties

E-commerce
Bachelor
Begeleiding
Certified ScrumMaster
Schaalbaarheid
SaaS
Accountbeheer
Managementervaring

Volledige vacaturetekst

We’re looking for a Customer Success Director to join ChannelEngine! You’ll shape and execute our global CSM strategy, aligning team objectives with business goals. As the voice of the customer, you’ll ensure their needs are understood across the organization and foster a customer-first culture. You’ll lead a high-performing team, engage in strategic customer conversations, and explore opportunities to create shared value and long-lasting impact.

What will you do as Customer Success Director?

In this role, you will lead and empower regional CSM Managers, Team Leads, and individual contributors across diverse global markets, fostering an inclusive, high-performance culture rooted in collaboration, accountability, and continuous learning.

Through your leadership, you will guide and support tailored approaches for Key Accounts, Mid-Market, and Accelerate segments, while also nurturing the evolution of our digital CSM strategy: developing automated, scalable engagement models based on customer behavior.A key focus will be implementing best practices, tools, and processes that support consistent, data-driven customer engagement across the lifecycle, from onboarding and adoption to long-term value realization. You will embed a customer-first mindset company-wide, collaborating closely with Sales, Product, Marketing, Delivery, and Support to elevate customer experience and retention.

With a strong grasp of performance metrics, you'll monitor customer health, lead strategic reviews, and guide expansion opportunities through cross-sell and upsell strategies. Additionally, you’ll design effective team structures and implement operational routines to ensure excellence, scalability, and continuous improvement across the function.

What makes you the ideal Customer Success Director?

10+ years’ experience in customer success, account management, or similar client-facing roles within a software/SaaS environment,
5+ years’ experience leading and scaling global, distributed teams,
Proven ability to create and execute customer lifecycle and success strategies in high-growth, subscription-based businesses,
Strong leadership, coaching, and mentoring skills, with a demonstrated ability to grow and retain high-performing teams,
Excellent communication and stakeholder management skills, including C-level engagement,
Data-driven mindset, with comfort in working with metrics, KPIs, and customer insights,
Currently resident in the Netherlands.

Nice to have (but not essential)

Experience in e-commerce or marketplaces.

Why you’ll love working here

You’ll be working in an open and collaborative company with +/-200 colleagues of over 40 different nationalities

Plenty of autonomy: we empower people to make independent decisions and take ownership of their work and projects
We want to make sure everyone is supported mentally and emotionally which is why we provide free access to mental healthcare support
We’ll contribute 6% to your pension fund
Work-life balance: we enable people to work in ways that suit their working style, which is why we offer flexible hours, and hybrid-working,
We offer a professional, yet informal work environment, where it’s easy for you to try new things, share your ideas, and make an impact

You’ve applied. What’s next?

We want all of our candidates to enjoy a smooth and efficient experience with us which is why we aim to get back to you regarding your application within 2 business days. The first step is a screening call with a member of the recruitment team. This is followed by a video meeting with our COO. The next step is a visit to our office to meet with various team members. Closing our interview process is a case study and presentation. Our interview process tends to take +/-4 weeks to complete

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directeur vacatures in delft

Head of Global Customer Success

Road Director Benelux

Deputy Head of Products – Bus (Europe Market)

Managementassistent stafsecretariaat - Directeur wijkverpleging

Managing Director VNOM

Directeur Zorg Noordwest

Director of Product Management

Head of Media Studio

Head of Operations

Global Service Director – Radio Holland

Associate Director, External Communications – Legal & Regulatory (EU)

Associate Director, Technology Product Management (Process Safety Management)

Global Associate Director, Dairy Enzymes

Head of Probes

Head of Sales - Short Sea Lines Benelux

Pricing Associate Director – CCH® Tagetik (Enterprise Performance Management)

Director Consulting Expert - Utilities & Water

Directeur Juridische Zaken

Director Consulting Services – Oil & Gas

Head of Compliance, Ethics & Integrity

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van directeur in delft

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