20 beste vacatures voor de functie van customer service manager in purmerend (nieuwe medewerkers gezocht)

EMEA - Client Relations
Tradeweb Markets —Amsterdam
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10 dagen
Customer Service Employee (German Market)
HG International b.v. —Almere
- € 2.600 - € 3.600 per maand
- Fulltime
- Hybride werken
- Microsoft Excel
- Engels
Snel solliciteren
Customer Success Manager
NCR —Amsterdam
- Fulltime
- Analytisch vermogen
- Restaurantervaring
- Communicatieve vaardigheden
Customer Success Manager - Privacy Compliance
Hypersolid —Alkmaar
- Dringend op zoek naar kandidaten
- Hybride werken
- Bachelor
- ICT
Snel solliciteren
Customer Onboarding Manager
Smartly.io —Amsterdam
- Projectmanagement
- Bachelor
- Zonder diploma
Customer Success Manager
Smartly —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
Snel solliciteren
3 dagen
AI Experience Lead - Operations
SumUp —Amsterdam
- Management
- AI
- Aanbrengbonus
Snel solliciteren
8 dagen
Aftersales Coördinator Marketplace
Praxis —Amsterdam Centrum
- € 3.700 - € 4.500 per maand
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Bachelor
- Communicatieve vaardigheden
Customer Success Manager
MongoDB —Amsterdam
- Hybride werken
- Azure
- Informatica
- Bachelor
Customer Success Manager
Smartly.io —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
3 dagen
Customer Success Consultant (m/w/x) for the dutch market
foodforecast —Amsterdam Centrum
- Parttime
- Engels
- Microsoft Office
- Bachelor
- Flexibele werkuren
Snel solliciteren
Customer Care Representative (French speaking)
CLUSE —Amsterdam
- Fulltime
- Hybride werken
- ERP systemen
- Engels
- Bachelor
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Partner Success Specialist (m/f/x)
Viamanta —Amsterdam-Zuidoost
- Hybride werken
- Engels
- Agile
- Communicatieve vaardigheden
Snel solliciteren
Teamleider Telesales
Improvers —Diemen
- € 2.750 - € 3.750 per maand
- E-mail
- Leidinggevende ervaring
- Teammanagement
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
5 dagen
Teamleider Winkelservice Retail Amsterdam West
MediaMarkt Benelux —Amsterdam Nieuw-West
- Weekendbeschikbaarheid
- Teammanagement
- Retailervaring
- Personeelskorting
Snel solliciteren
Enterprise Customer Success Manager
Studytube —Amsterdam
- Fulltime
- Hybride werken
- Kantoor
- Analytisch vermogen
- Projectmanagement
- Flexibele werkuren
Snel solliciteren
VIP Client Assistant (Dutch Speaking)
flatexDEGIRO SE —Amsterdam Oost
- Engels
- Kantoor
- Financiën
- Aanbrengbonus
Customer Succes Manager
Good Company —Amsterdam
- Online sollicitatie
Senior Customer Support Agent
Matt Sleeps —Amsterdam
- Fulltime
- Engels
- Kantoor
- Analytisch vermogen
Snel solliciteren
9 dagen
Customer Success Representative
Commify —Amsterdam
- € 28.000 - € 33.000 per jaar
- Parttime
- Engels
- Microsoft Office
- ICT
Snel solliciteren

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EMEA - Client Relations

Tradeweb Markets -
Amsterdam

Nu solliciteren

Vacaturegegevens

10 dagen geleden

Kwalificaties

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Engels
Microsoft Office
Maven
Duits
Tijdmanagement

Volledige vacaturetekst

Company Description
Tradeweb is a global leader in electronic trading across asset classes. As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale. We serve more than 3,000 clients in more than 85 countries, including many of the world’s largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.

Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated average daily trading volume (ADV) of more than $2.8 trillion over the past four fiscal quarters, topping $3.3 trillion in ADV for the first quarter of 2026.

Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues – and 2025 was our 26th consecutive year of record revenues.

Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets. Tradeweb is a great place to work, recognized in 2025 by Forbes as one of America’s Best Companies and by U.S. News & World Report as one of the Best Financial Services Companies to Work For .

Workplace Posters | U.S. Department of Labor

As a technology-driven organization, we value individuals who embrace innovation and are eager to leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and deliver better outcomes for clients and colleagues. We believe the greatest impact comes from combining technological capabilities with human expertise, judgment, and accountability

Group Details

An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team. The role is based in London or Amsterdam. Working in a challenging and dynamic environment you will be someone who has an interest in building a career in financial technology, who enjoys working in a team environment, thrives with client interactions and is motivated to learn about the institutional financial markets and electronic trading.

Job Responsibilities

Operational support to the institutional clients:

Be responsible for the operational onboarding of new customers, setting up users’ profiles, and adjusting users’ accesses.
Assist in any billing or regulatory configuration on various client types and across regions.
Assist clients with troubleshooting around daily usage inquiries.
Coordinate with clients’ Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
Monitor and answer any incomings on chats, emails or phone.

Administrative support to the internal teams:

Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
Draft summaries and sales notes after client calls or visits.
Actively collate clients’ feedback with appropriate internal teams.
Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers’ queries and ensure any set up or update is made in a timely manner.
Participate in the training of new joiners and existing members of the team.

Client Relations:

Provide initial demos of the platform for new Traders or Admin users.
Help educate clients on how they can maximize the usage of the platform.
Support trading activity and ensure that clients have the necessary information to execute trades.
Begin to build relationships with new and existing clients.
Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
Deliver Tradeweb’s white-glove service.

Qualifications

Fluency in English and fluency in German, any other European language is beneficial.
Ability to work in a high-pressure, fast-paced environment
Good time management skills – able to work efficiently within short timeframes.
Technical savvy – able to use technology comfortably and interest in understanding trading technology.
Strong attention to detail – Accurate and conscientious.
Team player - Excellent interpersonal skills – Ability to collaborate with more junior and senior people comfortably.
Strong independent worker – ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
High self-motivation – always go the extra mile
Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.

Experience or exposure to a client-focused position preferred.

The working hours are 8am-5.30pm, with potential shifts to cover early / late market hours.

Additional Information

We offer a comprehensive range of benefits to support our employees at every stage of life and career. Our programs include enhanced parental leave, family-building and postpartum support through Maven, subsidized gym membership and a wide range of learning and development opportunities, to name a few! While specific offerings may vary by location, our teams will be happy to provide more detailed information about the benefits available in your region as you move through the recruitment process.

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customer service manager vacatures in purmerend

EMEA - Client Relations

Customer Service Employee (German Market)

Customer Success Manager

Customer Success Manager - Privacy Compliance

Customer Onboarding Manager

Customer Success Manager

AI Experience Lead - Operations

Aftersales Coördinator Marketplace

Customer Success Manager

Customer Success Manager

Customer Success Consultant (m/w/x) for the dutch market

Customer Care Representative (French speaking)

Partner Success Specialist (m/f/x)

Teamleider Telesales

Teamleider Winkelservice Retail Amsterdam West

Enterprise Customer Success Manager

VIP Client Assistant (Dutch Speaking)

Customer Succes Manager

Senior Customer Support Agent

Customer Success Representative

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in purmerend

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