20 beste vacatures voor de functie van customer service manager in amstelveen (nieuwe medewerkers gezocht)

Manager, Customer Solutions Management, AWS Europe North
Amazon Web Services EMEA SARL, Dutch Branch —Amsterdam
- Fulltime
- Management
- Engels
- Personeelswerving
Customer Success Executive
Siteimprove —Amsterdam
- Fulltime
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Snel solliciteren
Support Strategy & Operations
Gigs —Amsterdam
- € 85.000 - € 130.000 per jaar
- SQL
- ICT
- Stage
Customer Success Director
Genesys —Amsterdam
- Online sollicitatie
- Microsoft Powerpoint
- Microsoft Excel
- Socialemediabeheer
- Aanbrengbonus
Customer Success Officer (English/French fluency)
Stichting Rainforest Alliance —Amsterdam
- € 40.777 - € 50.971 per jaar
- Hybride werken
- Verkoopervaring
- Engels
- Bachelor
Snel solliciteren
2 dagen
Customer Success & Operations Manager
Financial Lease Nederland B.V. —Maarssen
- € 4.000 - € 5.000 per maand
- Fulltime
- Hybride werken
- Bachelor
Snel solliciteren
EMEA - Client Relations
Tradeweb Markets —Amsterdam
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
11 dagen
Customer Excellence Lead Benelux
Kraft Heinz Company —Amsterdam
- Engels
- Microsoft Office
Account Coordinator Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
Order Specialist - Amsterdam
PreZero —Amsterdam Westpoort
- € 3.000 - € 3.800 per maand
- Parttime
- CRM-systemen
- Reiskostenvergoeding
- Zorgverzekering
3 dagen
Teamleider Winkelservice Retail Amsterdam West
MediaMarkt Benelux —Amsterdam Nieuw-West
- Weekendbeschikbaarheid
- Teammanagement
- Retailervaring
- Personeelskorting
Snel solliciteren
Teamleider Telesales
Improvers —Diemen
- € 2.750 - € 3.750 per maand
- E-mail
- Leidinggevende ervaring
- Teammanagement
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Snel solliciteren
6 dagen
Partner Success Specialist (m/f/x)
Viamanta —Amsterdam-Zuidoost
- Hybride werken
- Engels
- Agile
- Communicatieve vaardigheden
Snel solliciteren
VIP Client Assistant (Dutch Speaking)
flatexDEGIRO SE —Amsterdam Oost
- Engels
- Kantoor
- Financiën
- Aanbrengbonus
Customer Support Manager | €58K – €71K | Utrecht | Automotive
Guidewell —Utrecht
- € 58.000 - € 71.000 per jaar
- Fulltime
- Hybride werken
- Management
- Engels
- Analytisch vermogen
- Flexibele werkuren
Snel solliciteren
Customer Success Manager
NCR —Amsterdam
- Fulltime
- Analytisch vermogen
- Restaurantervaring
- Communicatieve vaardigheden
Aftersales Coördinator Marketplace
Praxis —Amsterdam Centrum
- € 3.700 - € 4.500 per maand
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Bachelor
- Communicatieve vaardigheden
AI Experience Lead - Operations
SumUp —Amsterdam
- Management
- AI
- Aanbrengbonus
Snel solliciteren
9 dagen
Customer Onboarding Manager
Smartly.io —Amsterdam
- Projectmanagement
- Bachelor
- Zonder diploma
Customer Success Manager
Smartly —Amsterdam
- Hybride werken
- Communicatieve vaardigheden
Snel solliciteren
4 dagen

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Manager, Customer Solutions Management, AWS Europe North

Amazon Web Services EMEA SARL, Dutch Branch -
Amsterdam

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Vacaturegegevens

Fulltime

Kwalificaties

Management
Cloud architectuur
Engels
Personeelswerving
Certified ScrumMaster
AI

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DESCRIPTION

AI and cloud adoption across Europe is accelerating, and some of the most exciting transformation is happening in the Benelux region. Customers in Travel & Hospitality, Financial Services, and Manufacturing are not just migrating workloads - they are rethinking their business models, launching new products, and solving problems that did not exist a few years ago.

In this role, you will lead a team of experienced Customer Solutions Managers (CSMs) who partner with these customers to turn ambitious AI and cloud strategies into real outcomes. But this is not a pure people-management role. You will stay close to customers yourself, stepping in to help resolve complex challenges, unlock executive relationships, and ensure your customers are getting the most out of AWS.

What sets this role apart is the breadth of what you will own. Beyond coaching and developing your team, you will shape how the CSM function operates in Europe North. From growing and retaining a high-performing team, to enablement and process improvement. You will collaborate closely with the Benelux leadership team to drive the Benelux business, and work with Europe and Global stakeholders to build mechanisms that scale, drive consistency, and continuously raise the bar for customer outcomes. If you are energised by building teams, solving hard problems alongside customers, and creating something better than what exists today, this is the role.

Key job responsibilities
Team Leadership and Development

Lead, coach, and develop a team of experienced CSMs supporting enterprise and public sector customers across the Benelux region
Set clear expectations and provide regular feedback that helps your team grow technically and professionally
Own the end-to-end hiring, onboarding, and training pipeline. Attract top talent and ensure new hires ramp quickly and effectively
Create an inclusive, high-performance team culture where people do the best work of their careers
Act as a trusted partner to the Europe North CSM Leader, sharing ownership of strategy, planning, and operational cadence across the broader organisation

Customer Impact

Engage directly with customers to drive results, resolve challenges, and help them best engage with AWS services and teams
Build and maintain executive-level relationships with key customer stakeholders across your portfolio, particularly in Travel & Hospitality, FSI, and Manufacturing
Provide prescriptive guidance based on AWS best practices, helping customers navigate complex AI and cloud transformations
Ensure your team delivers measurable customer outcomes, from migration milestones to AI adoption and business value realisation

Operational Excellence

Design and implement scalable mechanisms that improve team efficiency, reduce friction, and enhance customer experience
Use data and insights to inform resourcing decisions, identify capability gaps, and prioritise where to invest
Collaborate with the Benelux leadership team and Europe/Global CSM leadership to align on strategy, share best practices, and drive consistency across regions
Contribute to Europe North goal attainment, particularly on revenue realisation and AI adoption

About the team
The AWS Europe North CSM organisation partners with enterprise customers across the Nordics and Benelux to accelerate their cloud and AI journeys. The team operates out of Amsterdam, Copenhagen, Stockholm, Oslo, Helsinki, and Brussels, supporting some of the largest and most innovative companies in the region. You will join a collaborative leadership team and report directly to the Head of Customer Solutions Management, Europe North.

BASIC QUALIFICATIONS

10+ years of experience in technology-related roles with a combination of technical program management, consulting, solutions architecture, or customer success
5+ years of people management experience, leading and developing high-performing technical teams
5+ years of experience in a customer-facing role, engaging with senior customer executives (VP/C-suite) to solve business problems with advanced technologies
Demonstrated ability to lead through ambiguity, set strategic direction, and deliver measurable results in a fast-paced environment
Working knowledge across multiple technology domains (cloud architecture, AI/ML, data, networking, security) with the ability to coach teams and make informed technical decisions
Fluent in English; Dutch language skills are a strong advantage

PREFERRED QUALIFICATIONS

AWS Certified Solutions Architect, Associate (or higher)
AWS Certified AI Practitioner (or equivalent AI/ML certification)
Experience in one or more of the following industries: Travel & Hospitality, Financial Services, Manufacturing
Track record of building scalable operational mechanisms and driving process improvement across distributed teams
Practical experience with cloud migrations, modernisation programs, or AI/ML adoption at enterprise scale
Experience working in a multi-country, multi-cultural European environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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customer service manager vacatures in amstelveen

Manager, Customer Solutions Management, AWS Europe North

Customer Success Executive

Support Strategy & Operations

Customer Success Director

Customer Success Officer (English/French fluency)

Customer Success & Operations Manager

EMEA - Client Relations

Customer Excellence Lead Benelux

Account Coordinator Energy

Order Specialist - Amsterdam

Teamleider Winkelservice Retail Amsterdam West

Teamleider Telesales

Partner Success Specialist (m/f/x)

VIP Client Assistant (Dutch Speaking)

Customer Support Manager | €58K – €71K | Utrecht | Automotive

Customer Success Manager

Aftersales Coördinator Marketplace

AI Experience Lead - Operations

Customer Onboarding Manager

Customer Success Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in amstelveen

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