20 beste vacatures voor de functie van customer service manager in bollenstreek (nieuwe medewerkers gezocht)

Customer Success Manager (NL)
OpenUp —Amsterdam
- Online sollicitatie
- Hybride werken
- Verkoopervaring
- Engels
- Projectmanagement
- Budget voor professionele ontwikkeling
Snel solliciteren
Support Desk Intern
HeadFirst B.V. —Hoofddorp
- Tot € 500 per maand
- Parttime
- Hybride werken
- Engels
- Bedrijfsadministratie
- Bedrijfskunde
14 dagen
Customer Onboarding Manager
Smartly.io —Amsterdam
- Projectmanagement
- Bachelor
- Zonder diploma
Specialist, Customer Service, Amsterdam
Kvadrat A/S —Amsterdam
- Fulltime
- Engels
- Microsoft Office
- Bachelor
Customer Success Manager
NCR —Amsterdam
- Fulltime
- Analytisch vermogen
- Restaurantervaring
- Communicatieve vaardigheden
Client Service Specialist - Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
9 dagen
Customer Success Manager - Benelux Market
Trustpilot —Amsterdam
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Mentale gezondheidszorgprogramma's
Client Success Specialist
Get-e —Hoofddorp
- Hybride werken
- Engels
- Hotel
- Reiskostenvergoeding
Snel solliciteren
Partner Success Specialist (m/f/x)
Viamanta —Amsterdam-Zuidoost
- Hybride werken
- Engels
- Agile
- Communicatieve vaardigheden
Snel solliciteren
Customer Operations Lead
Workwize —Amsterdam
- Hybride werken
- Engels
- ICT
- AI
Snel solliciteren
Customer Success Consultant (m/w/x) for the dutch market
foodforecast —Amsterdam Centrum
- Parttime
- Engels
- Microsoft Office
- Bachelor
- Flexibele werkuren
Snel solliciteren
EMEA - Client Relations
Tradeweb Markets —Amsterdam
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8 dagen
Teamleider Winkelservice Retail Amsterdam West
MediaMarkt Benelux —Amsterdam Nieuw-West
- Weekendbeschikbaarheid
- Teammanagement
- Retailervaring
- Personeelskorting
Snel solliciteren
Customer Support Consultant/Order Management WLO - French speaker
IDEXX —Hoofddorp
- Fulltime
- Computervaardigheden
- Salesforce
- Engels
Customer Success Manager - Dutch market
Aurora Live —Amsterdam Zuid
- Engels
- Analytisch vermogen
- Tijdmanagement
Snel solliciteren
Senior Customer Support Agent
Matt Sleeps —Amsterdam
- Fulltime
- Engels
- Kantoor
- Analytisch vermogen
Snel solliciteren
7 dagen
Customer Excellence Lead Benelux
Kraft Heinz Company —Amsterdam
- Engels
- Microsoft Office
Customer Experience
SkinVision —Amsterdam
- Fulltime
- Hybride werken
- Bachelor
Snel solliciteren
Service Desk Manager
S4D —Amsterdam
- Fulltime
- Engels
- Kantoor
- Bachelor
Snel solliciteren
Customer Success Officer (English/French fluency)
Stichting Rainforest Alliance —Amsterdam
- € 40.777 - € 50.971 per jaar
- Hybride werken
- Verkoopervaring
- Engels
- Bachelor
Snel solliciteren
2 uur

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Customer Success Manager (NL)

OpenUp
Amsterdam

Snel solliciteren

Vacaturegegevens

Secundaire arbeidsvoorwaarden

Budget voor professionele ontwikkeling

Kwalificaties

Verkoopervaring
Engels
Projectmanagement
AI

Volledige vacaturetekst

Who we are:

At OpenUp, our mission is to make mental well-being accessible to everyone. Following a 'high tech & high touch' approach, we support companies, their employees, and their families with proactive and practical mental health services.

Through our digital platform, clients can access 1:1 check-ins, online courses, articles, videos, group sessions, mindfulness practices, and a team of committed mental well-being experts. As we believe that mental and physical well-being are deeply connected, we have also added Lifestyle Experts to our offering, focusing on nutrition, exercise, and sleep. We offer a truly holistic approach that helps people take ownership of their health. We're proud to work with forward-thinking organizations and are committed to raising the bar on accessible care.

OpenUp was ranked in the Top 3 on LinkedIn's Top Startups list for 2023, 2024 & 2025 and is continuously growing. We are expanding our international teams and we are searching for like-minded talent. We are already serving 2000+ companies (e.g. Rituals, Deloitte, Decathlon, KPMG, and McDonalds), through which 600K+ employees have access to our product.

About you:

You're a dynamic Customer Success Manager, passionate about promoting mental well-being and building enduring customer relationships. In this role you will start as an Implementation Consultant for the first 6 months and then progress into a CS Consultant. This way you have time to learn how we implement our product and set up our clients for success.

Your role is integral to our mission at OpenUp, as you help our clients grow and find continuous value in our services. With a blend of commercial acumen, empathy, and a deep understanding of our offerings, you will be at the forefront of expanding our customer relationships and ensuring their long-term success and satisfaction.

The role:

Strategic Account Management: Oversee the health and growth of customer accounts, focusing on long-term success and expansion
Quarterly Business Reviews (QBRs): Conduct QBRs, providing insights into ROI and aiding clients in developing business cases for extending their contracts
Stakeholder Engagement: Build relationships with executive sponsors and senior stakeholders, ensuring a multi-threaded approach within customer organizations
Customer Insights and Value Expansion: Regularly provide customers with actionable insights and demonstrate the tangible value of our services, encouraging contract growth
Collaboration with Teams: Work closely with implementation consultants and support roles to ensure a cohesive customer journey
Account Responsibility: Take full ownership of customer accounts, ensuring their overall success and satisfaction with OpenUp's services

What you'll bring to the team:

2+ years' experience in either HR, Sales, Customer Service/Success or related role
Skilled in engaging with and influencing stakeholders at various levels
Ability to understand and leveraging customer success metrics and engagement indicators
Ability to handle multiple projects and priorities in a dynamic environment
Strong project management and organizational skills
High positive energy with exceptional communication and interpersonal skills
Interest - and experience - in leveraging AI to be effective and efficient in your work
Background in mental health advocacy or related fields is an ideal
Prior experience in a fast-paced, growth-oriented company is a plus
Fluent English and Dutch language skills are a must-have

What we'll offer you in return:

Joining OpenUp means being part of a fast-growing company that's doing something meaningful. You'll work with a diverse and international team. We like to have fun together with a lot of team building activities like our weekly 'borrels' and after work sport classes, the yearly ski-trip and our Padel tournament!

27.5 vacation days per year
€1500 annual personal development budget
ClassPass: we contribute towards your membership
Monthly home internet/phone contribution (50EUR)
Daily healthy and vegetarian lunch at our office
Regular office yoga, meditation classes or breathing exercises
Flexible work model (hybrid and options for remote work)
Monthly drinks and company wide summer fest and other fun activities
Free and unlimited access for you and your family to all our products, including our psychologists

Other things to note:

Ideally we're looking for someone to start as soon as 1st September, so we're hoping to move through our process pretty quickly!

Next steps:

Inspired to be part of OpenUp? We'd love to hear your story. Apply via our website and we'll get in touch soon.

If you have questions, please visit our FAQ page or reach out directly.

At OpenUp, everyone is welcome to apply regardless of age, gender, background, nationality, or any other characteristic. What matters to us is high performance, a real drive to make an impact and the ambition to become the European market leader. If you're ready to OpenUp, join us!

We may use artificial intelligence (AI) tools to streamline parts of our recruitment process. These tools assist our recruitment team but do not replace human judgement. All hiring decisions are made by humans. If you would like more information about how we use AI in the process, please contact us.

Snel solliciteren

Verfijn je zoekopdracht

customer service manager vacatures in bollenstreek

Customer Success Manager (NL)

Support Desk Intern

Customer Onboarding Manager

Specialist, Customer Service, Amsterdam

Customer Success Manager

Client Service Specialist - Energy

Customer Success Manager - Benelux Market

Client Success Specialist

Partner Success Specialist (m/f/x)

Customer Operations Lead

Customer Success Consultant (m/w/x) for the dutch market

EMEA - Client Relations

Teamleider Winkelservice Retail Amsterdam West

Customer Support Consultant/Order Management WLO - French speaker

Customer Success Manager - Dutch market

Senior Customer Support Agent

Customer Excellence Lead Benelux

Customer Experience

Service Desk Manager

Customer Success Officer (English/French fluency)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in bollenstreek

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