20 beste vacatures voor de functie van first line support in rotterdam, zh (nieuwe medewerkers gezocht)

Customer Support Specialist (German-speaking)
Dyflexis —Den Haag
- € 2.600 - € 3.500 per maand
- Schrijfvaardigheden
- Engels
- Hotel
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Quality Assurance Officer
DeRegt —Krimpen aan de Lek
- Fulltime
- Hybride werken
- Engineering
- ERP systemen
- Engels
- Winstdeling
Remote Support Engineer
CERTUS Port Automation —Sliedrecht
- Fulltime
- Thuiswerk
- Troubleshooting
- Engels
Quality Assurance Officer
Viridien —Krimpen aan de Lek
- Fulltime
- Hybride werken
- Engineering
- ERP systemen
- Engels
- Winstdeling
UX/UI Designer
Wellis —Rotterdam
- € 3.500 - € 5.000 per maand
- Fulltime
- Hybride werken
- Bachelor
- Budget voor professionele ontwikkeling
Snel solliciteren
Quality Control Specialist - EU
PartnerCo —Den Haag
- Fulltime
- Engels
- Microsoft Office
- Bachelor
Snel solliciteren
Marketing Designer
IQIP —Sliedrecht
- Fulltime
- Engels
- Winstdeling
- Reiskostenvergoeding
People Operations Lead
Fiducial —Delft
- Fulltime
- Hybride werken
- Bachelor
- Reiskostenvergoeding
- Flexibele werkuren
Snel solliciteren
12 dagen
HR Officer
DeRegt —Krimpen aan de Lek
- € 3.570 - € 4.807 per maand
- Parttime
- Hybride werken
- Arbeidsrecht
- Engels
- Microsoft Office
- Winstdeling
- Reiskostenvergoeding
HR Officer
Viridien —Krimpen aan de Lek
- € 3.570 - € 4.807 per maand
- Parttime
- Hybride werken
- Arbeidsrecht
- Engels
- Microsoft Office
- Winstdeling
- Reiskostenvergoeding
Data Analyst
Anthony Veder Travel —Rotterdam
- Engels
- Master
- SQL
Senior HR Administrator
ORTEC —Zoetermeer
- € 3.600 - € 4.400 per maand
- Fulltime
- Hybride werken
- Arbeidsrecht
- Engels
Snel solliciteren
1 dag
Internship- UAV Pilot & Flight Operations
Fiducial —Delft
- € 1.000 per maand
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Linux
- Werk vanuit huis
- Flexibele werkuren
Snel solliciteren
Field Service Engineer
Delft Circuits —Delft
- € 3.319 - € 4.250 per maand
- Fulltime
- Hybride werken
- Troubleshooting
- Engels
- Scripting
- Reiskostenvergoeding
Snel solliciteren
4 dagen
Data Analyst
Anthony Veder —Rotterdam
- Fulltime
- Hybride werken
- Engels
- Master
- SQL
Snel solliciteren
Customer Support Agent for the Mercedes Team - Dutch speaking
Next Job Abroad —Rotterdam
- Fulltime
- Hybride werken
- Engels
- Taaltraining aangeboden
Snel solliciteren
PhD Position Distribution Systems Flexible Operation under Uncertain and Incomplete Information
TU Delft —Delft
- € 3.059 - € 3.881 per maand
- Online sollicitatie
- Doctor
- Engels
- Master
- Flexibele werkuren
Teacher of English, Secondary School
Rijnlands Lyceum —Den Haag
- € 3.622 - € 5.520 per maand
- Fulltime
- Engels
- Master
- Bachelor
- Reiskostenvergoeding
- Verhuisvergoeding
2 dagen
Manufacturing Engineer - Materials & Process
GKN Aerospace —Papendrecht
- Tot € 5.715 per maand
- Fulltime
- Engineering
- Engels
- Reiskostenvergoeding
IT Engineer
Robin Radar —Den Haag
- Fulltime
- Hybride werken
- Troubleshooting
- Engels
- Analytisch vermogen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first line support in rotterdam, zh

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Customer Support Specialist (German-speaking)

Dyflexis -
Den Haag

Nu solliciteren

Vacaturegegevens

€ 2.600 - € 3.500 per maand

Secundaire arbeidsvoorwaarden

Reiskostenvergoeding
Pensioen
Budget voor professionele ontwikkeling

Kwalificaties

Schrijfvaardigheden
Engels
Analytisch vermogen
B2B
SaaS
Communicatieve vaardigheden
Duits

Volledige vacaturetekst

Our CTO started here four years ago as a Support Specialist. That says a lot about how we view this team.

At Dyflexis, we help millions of employees worldwide with our workforce management software. From the bakery around the corner to international hotel and retail chains. The software is powerful, customer questions are diverse, and no two days are the same. You'll get to know the product inside out and contribute to something that's growing rapidly in more than 20 other countries.

How do we do it? We work in a fast-paced environment with short communication lines. There are no unnecessary meetings and no politics.
Our Focus? Ownership, clear communication, and getting things done together. We move quickly, learn by doing, and continuously improve how we support our customers. We actively use AI to make support smarter, from our knowledge base and chatbot to our internal tools. If you enjoy working in a hands-on SaaS support environment that is constantly improving, you will fit right in.

Your responsibilities

You'll be the first point of contact for our German-speaking customers, handling questions via phone and tickets. You'll answer questions about our software, solve problems, and help customers move forward. Sometimes it's fixed in two minutes. Sometimes it takes a bit more investigation.

Our customers are diverse: from small businesses just getting started with Dyflexis to large hotel groups and retail chains that rely on our platform every day. You'll adapt your communication style, switch quickly between topics, and stay organized even when things get busy.

This is what you do

Supporting German-speaking customers via phone and tickets with clear, friendly communication
Handling Dutch-speaking tickets when needed to ensure customers receive timely support
Analyzing and solving problems, even when customers struggle to explain exactly what's wrong
Gathering customer feedback and sharing insights with the Support and Product teams
Contributing to our knowledge base and helping improve how we use AI within our support processes

This is what you need

Fluent German (C2) and strong English (C1) communication skills, both written and spoken
Dutch speaking and writing skills (B2) and the willingness to further develop your Dutch
+1 year of support experience, preferably in a tech, SaaS, or B2B environment
Experience in hospitality and ready to make the switch to software? We'd love to hear from you too!

Beyond that

You're analytical. You understand systems, look for the root cause of a problem, and don't stop until you've found it
You're curious. About customers, products, technology, and how things can be improved
You're calm and reliable. Even when things get busy or a customer is frustrated
You take ownership. You don't wait around; you take action

This is what you get

Salary between €2.600 and €3.500 gross per month on a 40 hour week (based on expereince)
25 vacation days plus your birthday off in exchange for cake!
A solid pension plan and personal learning budget
The option to buy or sell vacation days
Travel allowance
Free membership at ARJ Boxing Gym
Chair massages every Friday
A daily lunch prepared by our in-house chef
An office in The Hague complete with a pool table, slide, and DJ booth
The best parties, team outings, and weekend trips (Ibiza, ski trips, bingo nights and more)

Ready to join us?
No cover letter needed. Just answer a few questions and we’ll take it from there. Questions? Email or call our recruiter Simona at [email protected] or +31 6 82 60 73 03.

Note: Contact by job agencies and recruiters will not be appreciated.

Nu solliciteren

Verfijn je zoekopdracht

first line support vacatures in rotterdam, zh

Customer Support Specialist (German-speaking)

Quality Assurance Officer

Remote Support Engineer

Quality Assurance Officer

UX/UI Designer

Quality Control Specialist - EU

Marketing Designer

People Operations Lead

HR Officer

HR Officer

Data Analyst

Senior HR Administrator

Internship- UAV Pilot & Flight Operations

Field Service Engineer

Data Analyst

Customer Support Agent for the Mercedes Team - Dutch speaking

PhD Position Distribution Systems Flexible Operation under Uncertain and Incomplete Information

Teacher of English, Secondary School

Manufacturing Engineer - Materials & Process

IT Engineer

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van first line support in rotterdam, zh

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