20 beste vacatures voor de functie van service coördinator in zoetermeer (nieuwe medewerkers gezocht)

Service Management Coordinator
ARHS —Den Haag
- Fulltime
- Engels
- Projectmanagement
- Bachelor
Snel solliciteren
Planner & Service Coördinator Benelux
Mobilae —Leiderdorp
- € 2.700 - € 3.600 per maand
- Fulltime
- Analytisch vermogen
Snel solliciteren
Coördinator Service & Planning
SOCOTEC —Reeuwijk
- € 3.500 - € 3.800 per maand
- Parttime
- Hybride werken
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Snel solliciteren
Service Coördinator Jachten
RH Marine —Schiedam
- € 3.928 - € 5.656 per maand
- Weekendbeschikbaarheid
- Hybride werken
- ERP systemen
- Engels
- Flexibele werkuren
Service Coördinator
YES Groep —Rotterdam
- € 3.500 - € 4.000 per maand
- Online sollicitatie
- Engineering
- ERP systemen
- Engels
- Reiskostenvergoeding
Service Coördinator Bouw
Van Wijnen —Stolwijk
- Online sollicitatie
- Organisatorische vaardigheden
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Zorgverzekering
Snel solliciteren
Service Account Coordinator
Jungheinrich —Alphen aan den Rijn
- Parttime
- Microsoft Excel
- Engels
- Kantoor
5 dagen
Service Coördinator
Louwman Group —Den Haag
- Online sollicitatie
- Fysiek solliciteren
- Rijervaring
- Magazijn
- Organisatorische vaardigheden
- Productkorting werknemers
- Personeelskorting
Snel solliciteren
Service Coördinator
Meerman Machines —Vlaardingen
- € 3.500 - € 4.500 per maand
- E-mail
- ERP systemen
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Bedrijfsfitness
Service Coördinator (Starter)
Alphatron Marine —Rotterdam
- € 2.900 - € 3.400 per maand
- Parttime
- Hybride werken
- Geen ervaring nodig
- Engels
- Organisatorische vaardigheden
12 dagen
Service Coördinator
Paans —Den Haag
- E-mail
- ERP systemen
- Microsoft Office
- Communicatieve vaardigheden
- Reiskostenvergoeding
Service Coordinator
Alphatron Marine —Rotterdam
- € 3.400 - € 4.100 per maand
- Parttime
- Hybride werken
- ERP systemen
- Engels
- Bachelor
12 dagen
Service Coördinator Liften
TK Elevator —Capelle aan den IJssel
- € 4.000 - € 5.000 per maand
- Communicatieve vaardigheden
- Winstdeling
Service Coördinator Liften
TK Elevator Netherlands BV —Capelle aan den IJssel
- € 4.000 - € 5.000 per maand
- Fulltime
- Communicatieve vaardigheden
- Winstdeling
Service Coördinator Liften
TK Elevator Netherlands B.V. —Capelle aan den IJssel
- € 3.300 - € 5.000 per maand
- Fulltime
- Communicatieve vaardigheden
- Winstdeling
Snel solliciteren
Regio Service Coördinator
Joerns Healthcare B.V. —Rotterdam
- € 3.500 - € 3.850 per maand
- Online sollicitatie
- Thuiswerk
- Mechanische ervaring
Snel solliciteren
Service Coordinator
Eriks —Capelle aan den IJssel
- Fulltime
- Engineering
- Engels
- Organisatorische vaardigheden
- Flexibele werkuren
Assistent Service Coördinator Beveiligingstechniek | Barendrecht
Wesotronic Installatie Professionals —Barendrecht
- Fulltime
- Organisatorische vaardigheden
- Elektrotechniek
- Communicatieve vaardigheden
Snel solliciteren
4 dagen
Customer Service Coördinator
DFDS Continent —Vlaardingen
- Engels
- Microsoft Office
- Administratieve ervaring
- Zorgverzekering
Customer Service Coördinator Repair (fulltime)
HOYER —Rotterdam
- € 3.500 - € 4.500 per maand
- Parttime
- Engels
- Microsoft Office
- Organisatorische vaardigheden

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Service Management Coordinator

ARHS -
Den Haag

Snel solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

ITIL-certificering
Engels
Projectmanagement
Bachelor

Volledige vacaturetekst

Company Description

Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development. Arηs Group was acquired by Accenture in July 2024.

Job Description

Lead and maintain Service Transition process documentation, including process manuals, SOPs, and Knowledge Articles aligned with ITIL best practices
Coordinate transition of projects into ICT Operations, including readiness assessments, operational acceptance criteria, and go-live handover packages
Proactively identify transition risks, scope gaps, and timeline constraints; escalate and track resolution with relevant stakeholders
Develop and maintain communication and coordination procedures for all service transitions, ensuring operational teams and business stakeholders are aligned
Design, produce, and maintain ITSM reporting covering Service Transition, Incident, and Problem Management; provide analysis and recommend follow-up actions
Support Incident and Problem Management process activities, contributing to root cause analysis documentation and improvement tracking
Identify and drive Continual Service Improvement initiatives within the Service Transition domain
Manage and update ICT process documentation in the internal document management system; ensure documentation currency and quality

Qualifications

Mandatory:

Bachelor's degree plus 3 years of relevant experience.

Working knowledge of English B2 or higher Common European Framework of Reference for Languages (self-assessment).

Minimum 3 years of experience with Service Management, preferably in the area of Service Transition

Minimum 2 years of experience in a Project Management, Operational Readiness, or IT Operations coordination role

Mandatory Certification: ITIL Foundation

ITIL process experience (incl. Service Transition Management):

Demonstrable hands-on experience with ITIL Service Transition processes (Change, Release & Deployment, Knowledge Management, Service Asset & Configuration Management) in an operational environment — not just theoretical knowledge.

Demonstrable experience with Stakeholder Engagement or Business Relationship Management:

Proven track record of engaging and aligning business and technical stakeholders in service transition or project-to-operations handover scenarios.

Recent experiences in technical and process document writing:

Recent experience authoring process documentation and Knowledge Base Articles in English to production standard, including process flows, SOPs, and operational guides.

Demonstrable experience with Service Level Management or Service Level Reporting:

Demonstrated experience identifying, documenting, and reporting against Service Level Requirements and/or OLAs/SLAs

Knowledge of Service Transition & Operational Readiness:

Ability to assess project readiness for transition using structured criteria (e.g., SACM baseline, documentation completeness, training sign-off)
Knowledge of Change, Release, and Deployment Management practices including standard, normal, and emergency change types
Experience coordinating go-live communications and post-transition stabilisation

Knowledge of Continual Service Improvement:

Knowledge of CSI frameworks (PDCA, Seven-Step Improvement)
Ability to identify, define, and track CSIs and relevant KPIs with measurable baselines
Experience performing gap analysis and producing improvement plans with prioritised actions

Knowledge of Technical document writing or Knowledge Management Articles

Demonstrated ability to produce clear, structured technical documentation and Knowledge Base Articles in English
Experience identifying knowledge gaps and managing a knowledge lifecycle

Knowledge of Stakeholder Management and Communication:

Ability to draft clear, audience-appropriate communications to technical and non-technical stakeholders
Experience managing competing expectations in a multi-team or matrix environmen

Desirable Certification: additional ITIL v4 certificates, like ITIL v4 High-velocity IT; ITIL v4 Create, Deliver and Support.

Snel solliciteren

Verfijn je zoekopdracht

service coördinator vacatures in zoetermeer

Service Management Coordinator

Planner & Service Coördinator Benelux

Coördinator Service & Planning

Service Coördinator Jachten

Service Coördinator

Service Coördinator Bouw

Service Account Coordinator

Service Coördinator

Service Coördinator

Service Coördinator (Starter)

Service Coördinator

Service Coordinator

Service Coördinator Liften

Service Coördinator Liften

Service Coördinator Liften

Regio Service Coördinator

Service Coordinator

Assistent Service Coördinator Beveiligingstechniek | Barendrecht

Customer Service Coördinator

Customer Service Coördinator Repair (fulltime)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van service coördinator in zoetermeer

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