20 beste vacatures voor de functie van klantenservice in scheveningen (nieuwe medewerkers gezocht)

Team Leader Customer Service (gn) - Location: Noordwijkerhout NL
DKV EURO SERVICE GmbH + Co. KG —Noordwijkerhout
- Parttime
- Engels
- ICT
- Communicatieve vaardigheden
- Kosteloos parkeren
- Reiskostenvergoeding
Klantenservice medewerker
Hollandbikeshop.com —Wateringen
- € 2.500 - € 3.300 per maand
- Fulltime
- Engels
Snel solliciteren
5 dagen
After Sales Medewerk(st)er (24-28 uur)
Oomen Group —Katwijk aan den Rijn
- € 3.100 - € 3.600 per maand
- Parttime
Snel solliciteren
6 dagen
Customer Expert (Dutch Speaker) Relocate to Bali
Teleperformance —Zoetermeer
- € 1.000 - € 1.300 per maand
- Fulltime
- Spaans
- Engels
- Microsoft Office
- Gezondheidsprogramma
- Telefoonplan
Snel solliciteren
13 dagen
Customer Success Manager
Fleet Robotics —Delft
- € 3.500 - € 5.000 per maand
- E-mail
- Verkoopervaring
- Engineering
- Engels
- Reiskostenvergoeding
Snel solliciteren
Klantenservice Medewerker bij Allianz Direct
Allianz —Rotterdam
- € 40.863 - € 46.272 per jaar
- Parttime
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
Customer Care Specialist in Athens - Dutch speaking
Next Job Abroad —Rotterdam
- Fulltime
- Hybride werken
- Engels
- Kantoor
- Hotel
- Taaltraining aangeboden
Snel solliciteren
Customer Service medewerker
marlies|dekkers —Rotterdam
- € 2.690 - € 3.200 per maand
- Parttime
- Hybride werken
- Kantoor
- Communicatieve vaardigheden
- Retailervaring
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
5 dagen
Customer Service Representative BeNeLux
Avery Dennison —Oegstgeest
- € 33.880 - € 54.208 per jaar
- Online sollicitatie
- Hybride werken
- Engels
- Bachelor
- Kosteloos parkeren
- Mentale gezondheidszorgprogramma's
Snel solliciteren
Customer Support Medewerker
Sdu —Den Haag
- € 3.090 - € 3.400 per maand
- Parttime
- Salesforce
- AI
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
Klantenservice medewerker Energie
Coolblue —Rotterdam
- € 15 per uur
- Parttime
- Hybride werken
- Kantoor
- Reiskostenvergoeding
Senior klantadviseur Den Haag hbo niveau Financieel € 3.404 - € 5.389 bruto
Dienst Justitiele Inrichtingen —Den Haag
- € 3.404 - € 5.389 per maand
- Parttime
- Analytisch vermogen
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Werk vanuit huis
Dutch speaking Customer Support Agent
Next Job Abroad —Den Haag
- Fulltime
- Hybride werken
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Work in sunny Athens as Dutch speaking Customer Support Agent
Next Job Abroad —Den Haag
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Teamleider Medisch Klantenservice
Wellis —Rotterdam
- Tot € 6.000 per maand
- Fulltime
- Hybride werken
- Geneeskunde
- Analytisch vermogen
- Bachelor
- Reiskostenvergoeding
Snel solliciteren
Medewerker Klantenservice Zorg
Mediq —Bleiswijk
- € 2.800 - € 3.000 per maand
- Fulltime
- Hybride werken
- Kantoor
- Administratieve ervaring
- Communicatieve vaardigheden
- Reiskostenvergoeding
Program Support Associate (Lithuanian & English Fluency Required)
TreviPay —Rijswijk
- € 32.170 - € 36.355 per jaar
- Fulltime
- Hybride werken
- Bediening
- Microsoft Excel
- Microsoft Outlook
- Mentale gezondheidszorgprogramma's
Snel solliciteren
Klantenservice Medewerker Meldkamer Beveiliging Schiedam (07:00 - 19:00)
Trigion —Schiedam
- € 17,37 - € 20,70 per uur
- Parttime
- Administratieve ervaring
- Communicatieve vaardigheden
- Reiskostenvergoeding
Dutch speaking Customer Support Agent to sunny Athens
Next Job Abroad —Den Haag
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Customer Service Admin Support
Olenex Holdings B.V. —Rotterdam
- Fulltime
- Hybride werken
- Microsoft Outlook
- Engels
- Administratieve ervaring
Snel solliciteren

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Team Leader Customer Service (gn) - Location: Noordwijkerhout NL

DKV EURO SERVICE GmbH + Co. KG -
Noordwijkerhout

Nu solliciteren

Vacaturegegevens

Parttime | Fulltime

Secundaire arbeidsvoorwaarden

Kosteloos parkeren
Reiskostenvergoeding
Flexibele werkuren

Kwalificaties

Frans
Engels
ICT
Communicatieve vaardigheden
Duits

Volledige vacaturetekst

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

What you can expect

The Customer Service department provides high-quality advisory services to our customers in the Benelux. The team of multidisciplinary consultants acts as the direct point of contact for customers, answers complex questions, proactively thinks along about suitable solutions and processes customer orders. By using Microsoft Dynamics and the Genesys telephone system, it is clear to everyone who has supported which customer and when. This strengthens collaboration within our organization and ensures that customers receive personal and consistent DKV experience. Customer satisfaction, measured through NPS, and the speed and quality of our customer communication are the key KPIs for this department.

Customer Service is a customer-focused, KPI-driven department where, as Team Lead, you are expected to stay close to the team and actively contribute as a hands-on working supervisor. On the one hand, you ensure the availability and development of your team members; on the other, you safeguard the quality of customer interactions. This can create a balancing act: the average response time to emails must remain high, while the quality of advice, and therefore the NPS, requires careful attention. We expect you to be able to assess what needs priority at any given moment and to guide your team accordingly.
As Team Lead, you contribute to the continuous improvement of DKV processes and the services provided by our consultants. You do this together with your direct colleagues and the Team Manager Customer, to whom you report in this role.

Your responsibilities will include

You work closely with the Team Lead Finance in the Benelux.

Together, you ensure the best possible service through excellent collaboration between the various back-office teams.

You know what is going on within your team. You recognize talent, motivate your team and create a positive working atmosphere.

You radiate trust and calm: you are the person employees come to when something is on their mind.

You actively manage KPIs such as NPS and average email response time, and you use dashboards to encourage the team to achieve these goals.
Together with the team, you monitor order processing and ensure timely and accurate handling. You actively manage lead times and identify bottlenecks in the process.
You identify opportunities to deepen customer relationships and work with the team to proactively advise customers on relevant products and services.
You have knowledge and experience in process optimization, or you are willing to develop yourself in this area.
You put the customer first and strive every day to achieve the highest possible level of customer satisfaction.

What makes you stand out

You are available to work at least 32 hours per week at the office in NWH.
You are customer-oriented and service-minded.
You are a true people manager: you know how to bring out the best in your team and steer towards the KPIs to be achieved.
You have strong communication skills, both verbal and written.
You are proficient in Dutch and English at a professional level. Knowledge of French and/or German is a strong advantage.
You are resilient under pressure.
You are able to prioritize effectively.

What we offer

Market‑competitive salary
Participation in the bonus scheme after 12 months
An informal working environment with short lines of communication and a pleasant atmosphere
27 vacation days (based on 40 hours)
Premium‑free pension
Travel allowance
Hybrid‑working options after 6 months (max. 2 days per week from home or fully remote)
Free parking at our office in Noordwijkerhout

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players - because we are only successful together! #teamofteams
You should feel welcome with us from the very beginning!

We've been growing for about 90 years

How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.

There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

We attach great importance to work-life balance.

We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

We support you in your development

We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!

We are committed to a net-zero future

After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.

We are a certified employer

Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!

Did you know that we have received several awards as an employer in recent years?

Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact caroline Posthuma via [email protected].

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klantenservice vacatures in scheveningen

Team Leader Customer Service (gn) - Location: Noordwijkerhout NL

Klantenservice medewerker

After Sales Medewerk(st)er (24-28 uur)

Customer Expert (Dutch Speaker) Relocate to Bali

Customer Success Manager

Klantenservice Medewerker bij Allianz Direct

Customer Care Specialist in Athens - Dutch speaking

Customer Service medewerker

Customer Service Representative BeNeLux

Customer Support Medewerker

Klantenservice medewerker Energie

Senior klantadviseur Den Haag hbo niveau Financieel € 3.404 - € 5.389 bruto

Dutch speaking Customer Support Agent

Work in sunny Athens as Dutch speaking Customer Support Agent

Teamleider Medisch Klantenservice

Medewerker Klantenservice Zorg

Program Support Associate (Lithuanian & English Fluency Required)

Klantenservice Medewerker Meldkamer Beveiliging Schiedam (07:00 - 19:00)

Dutch speaking Customer Support Agent to sunny Athens

Customer Service Admin Support

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van klantenservice in scheveningen

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Zoek vacatures in meer locaties

Why DKV Mobility? Here are five good reasons...

We've been growing for about 90 years

We attach great importance to work-life balance.

We support you in your development

We are committed to a net-zero future

We are a certified employer

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