20 beste vacatures voor de functie van customer onboarding in amsterdam (nieuwe medewerkers gezocht)

Ambassador – CHO EDGE Amsterdam | 32-40h
Rituals —Amsterdam
- Parttime
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
- Flexibele werkuren
3 dagen
Account Executive (Dutch and English Bilingual) - Amsterdam Office
WeTravel —Amsterdam
- € 48.600 per jaar
- Fulltime
- Tweetalig
- Verkoopervaring
- Engels
- Verhuisvergoeding
- Werk vanuit huis
Team Lead Retention & Upgrade (M/F/D)
LYNX Amsterdam —Amsterdam
- Marketing
- Engels
- Analytisch vermogen
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Customer Success Executive
Siteimprove —Amsterdam
- Fulltime
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Snel solliciteren
Customer Success Manager (Mid-Market)
Effectory —Amsterdam Centrum
- € 57.700 - € 69.200 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- Communicatieve vaardigheden
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Manager, Customer Solutions Management, AWS Europe North
Amazon Web Services EMEA SARL, Dutch Branch —Amsterdam
- Fulltime
- Management
- Engels
- Personeelswerving
Customer Experience Lead
Cover Genius —Amsterdam
- Fulltime
- Engineering
- SQL
- Analytisch vermogen
- Werk vanuit huis
Customer Support Agent Italië
MyParcel —Hoofddorp
- € 15,19 per uur
- E-mail
- Salesforce
- Engels
- Communicatieve vaardigheden
CSM (Customer Success Manager)
Open —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Verkoopervaring
- Salesforce
Snel solliciteren
Asset Sales & Recycling Operations Intern (all genders) in Amsterdam
Ridedott —Amsterdam
- € 599 - € 600 per dag
- Fulltime
- Hybride werken
- Microsoft Excel
- Bedrijfskunde
Customer Care & Development- Aftersales
BYD Europe —Hoofddorp
- Fulltime
- Verkoopervaring
- Engels
- Analytisch vermogen
Customer Success Manager | Benelux
Saga —Amsterdam
- € 55.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Bachelor
- AI
- Werk vanuit huis
Customer Success Manager BENELUX (m/f/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
12 dagen
Team Lead Retention & Upgrade (M/F/D)
LYNX B.V. —Amsterdam
- Fulltime
- Marketing
- Engels
- Analytisch vermogen
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Head of Customer Success – EMEA
Incision —Amsterdam Centrum
- Hybride werken
- Ziekenhuis
- Engels
- Managementervaring
Snel solliciteren
Senior Customer Success Manager (SaaS / Remote / Dutch)
Publitas —Amsterdam
- € 40.000 - € 70.000 per jaar
- Fulltime
- Thuiswerk
- Engels
- Marketing
- Budget voor professionele ontwikkeling
Customer Success Consultant (m/w/x) for the dutch market
foodforecast —Amsterdam Centrum
- Parttime
- Engels
- Microsoft Office
- Bachelor
- Flexibele werkuren
Snel solliciteren
Customer Success Representative
Commify —Amsterdam
- € 28.000 - € 33.000 per jaar
- Parttime
- Engels
- Microsoft Office
- ICT
Snel solliciteren
People Strategy Consultant
Effectory —Amsterdam Centrum
- € 55.000 - € 65.000 per jaar
- Fulltime
- Hybride werken
- Engels
- Presentatievaardigheden
- Bachelor
- Budget voor professionele ontwikkeling
- Flexibele werkuren
Snel solliciteren
Product Area Lead – Wholesale Banking Advanced Analytics – Onboarding & KYC
ING —Amsterdam
- € 9.136 - € 14.457 per maand
- Hybride werken
- Master
- Analytisch vermogen
- Productmanagement

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Ambassador – CHO EDGE Amsterdam | 32-40h

Rituals -
Amsterdam

Nu solliciteren

Vacaturegegevens

Parttime
3 dagen geleden

Secundaire arbeidsvoorwaarden

Flexibele werkuren
Bedrijfslaptop

Kwalificaties

Engels
Bachelor
MBO
Communicatieve vaardigheden

Volledige vacaturetekst

Keeping the customer at the heart of everything we do. Our passionate and driven Customer Relations team is committed to creating innovative and delightful experiences, on top of our award-winning customer-centric foundation.

Share your talents

In this role, you’re the calm, confident voice behind the screen and on the phone. As our Customer Relations & Sales Ambassador, you’ll turn questions into solutions, challenges into positive experiences, and “just browsing” into “add to basket”, without sounding like a bot.

You’ll support customers via email, phone and social media, while spotting opportunities to recommend the right Rituals product for their moment (because yes, that hand soap might actually change someone’s day).

What you’ll do:

Be the go-to contact for our English-speaking customers: questions, concerns, compliments and order issues.
Deliver personal and engaging service (no copy-paste replies, no corporate scripts).
Spot sales opportunities naturally and recommend products that truly match the customer’s needs.
Keep an eye on quality and productivity, working with targets and KPIs while staying authentically you.
Think in solutions, not problems and make sure customers feel genuinely heard along the way.
Bring the Rituals brand to life through your service and help customers turn everyday routines into more meaningful moments.

Bring all of you

"High on energy, low on ego and with a little bit of humor." You like finding smart, practical solutions and you don’t settle for standard answers. You’re customer-focused, listen first, ask the right questions and make sure people feel understood. And when things get busy? That's when you're at your best.

Plus, you have:

Availability for at least 24 hours/week (32, 36 or 40 hours are also possible).
Full flexibility: available 7 days/week, comfortable working different shifts and weekends (around 1.5 weekends per month).
English (native level) written and spoken at a professional level.
MBO or HBO level (secondary/higher vocational education) or a completed college degree.
A strong customer-first mindset: you naturally go the extra mile, keep it personal and focus on resolution and results.
Strong communication skills: clear, friendly, professional and empathetic, even when it gets busy.
A solution-oriented approach: you don’t just explain policies, you help find the best way forward.

Great extras:

Experience in customer service, hospitality, retail or sales
Interest in premium retail, wellness, beauty or lifestyle brands. You don’t have to be a Rituals expert yet, we’ll help you get there!

Good to know

Shifts & Onboarding

We work with different shifts.

Monday – Friday:

08:00 – 16:30
08:45 – 17:15
10:00 – 18:30
12:30 – 21:00

Saturday – Sunday:

10:00 – 18:30

You’ll receive extra pay for working on these days: Sundays +50% and bank holidays +100%

Onboarding

You’ll start with a full-time, inspiring 1-week training program at the office. After that, you’ll follow a 13–15 week on-the-job onboarding program to build your confidence, skills and product knowledge.

Location & Working Conditions

This role is based at The Edge West in Sloterdijk, Amsterdam, just a short walk from the Sloterdijk station. We offer a hybrid working model: you’ll work at least 50% of your time from the office, with the remaining time from home. Because of this setup, fully remote working isn’t possible for this position.

What’s in it for you

20% discount on Rituals products
Discount on your OneFit or ClassPass subscription
Unlimited access to the Rijksmuseum
A MacBook Pro
27 holidays per year (based on 40 hours)
Training sessions and workshops to support your growth
Company activities: from the Amsterdam Marathon to festivities and online meditation classes
Fresh fruit, free snacks and plenty of coffee (yes, plenty)

Your path to a new career

Apply now! If your application stands out, our recruiter Veronica will contact you within 10 working days You’ll be invited to an online writing assessment A 15-minute telephone introduction with Veronica follows An interview at our office with a Customer Relations Team Lead and Veronica, plus a tour of our workplace at The Edge West If it’s a match, you’ll receive an offer with the terms of employment

Questions? Email Veronica at [email protected] and mention 'Customer Relations & Sales Ambassador - English' in the subject line.

Diversity & Inclusion

We know great customer experiences come from different styles and strengths. If you're good with people and motivated by results, you'll fit in here.

At Rituals, we believe the best teams are built from different backgrounds and perspectives. Whoever you are, you’re welcome here, and we’d love to meet you!

Benefits of working at Rituals

Unique opportunities for personal and professional growth
Staff discount on Rituals products
Attractive bonus
Flexible working hours tailored to your personal rhythm
Company & team events

Nu solliciteren

Verfijn je zoekopdracht

customer onboarding vacatures in amsterdam

Ambassador – CHO EDGE Amsterdam | 32-40h

Account Executive (Dutch and English Bilingual) - Amsterdam Office

Team Lead Retention & Upgrade (M/F/D)

Customer Success Executive

Customer Success Manager (Mid-Market)

Manager, Customer Solutions Management, AWS Europe North

Customer Experience Lead

Customer Support Agent Italië

CSM (Customer Success Manager)

Asset Sales & Recycling Operations Intern (all genders) in Amsterdam

Customer Care & Development- Aftersales

Customer Success Manager | Benelux

Customer Success Manager BENELUX (m/f/x)

Team Lead Retention & Upgrade (M/F/D)

Head of Customer Success – EMEA

Senior Customer Success Manager (SaaS / Remote / Dutch)

Customer Success Consultant (m/w/x) for the dutch market

Customer Success Representative

People Strategy Consultant

Product Area Lead – Wholesale Banking Advanced Analytics – Onboarding & KYC

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer onboarding in amsterdam

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