THIS IS US
Dott is the European champion of shared micro-mobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the name Dott and to integrate all vehicles into the Dott app. TIER-Dott facilitates sustainable travel, reduces congestion and pollution in cities, and decreases reliance on cars. With more than 250,000 shared vehicles in more than 400 cities across 21 countries in Europe and the Middle East, the 10 million users have generated over 400 million rides so far. For more information, visit www.ridedott.com
Full-time, Intern contract (3-6 months), hybrid (3 times per week at the office).
ABOUT THE ROLE
We're looking for an intern to help turn this into a repeatable, well-documented, and proactively-run function. You'll work closely with the Corporate Strategy team and will own four things: cleaning up and documenting the internal process, building out a lightweight CRM to track deals and buyers, reaching out to potential operator buyers to grow the pipeline, and implementing a global recycling pathway for fleet assets that don't get resold. Beyond asset sales, you'll also help stand up recycling as a formal end-of-life pathway for fleet assets globally — for vehicles and batteries that aren't sold on, ensuring they're responsibly recycled rather than sitting in warehouses or being scrapped ad hoc. This is a hands-on, high-visibility role for someone who likes turning messy processes into clean systems and isn't afraid to pick up the phone or send the first email to a prospective buyer.
WHAT YOU'LL DO
Process & documentation
Map and document the end-to-end asset sales workflow (deal framework fleet availability check pricing approval onboarding/KYC contract invoicing payment confirmation pickup logistics export documentation)
Turn scattered SOPs, links, and tribal knowledge into a single, maintained playbook
Identify bottlenecks (e.g., battery testing, offboarding timing, invoice creation) and propose fixes to reduce cycle time
Standardize templates: customer overview emails, commercial invoices, pickup schedules, checklists for each stage
CRM & pipeline tracking
Set up and maintain a CRM (or lightweight tracker, e.g. Airtable/HubSpot/spreadsheet-based depending on tooling) to track: prospective and active buyers, deal stage, fleet/asset volumes, pricing, KYC/onboarding status, invoice and payment status, and pickup schedules
Ensure the CRM reflects the real process (KYC, Netsuite onboarding, IoT onboarding, contract status, AR/invoice status) so the team has one source of truth instead of scattered docs
Build simple reporting/dashboards so Corporate Strategy and Ops PMO can see deal status at a glance
Outreach to operators
Research and build a list of potential buyers — micromobility operators, refurbishers, and logistics/export partners who might be interested in surplus vehicles, batteries, or parts
Run outbound outreach (email/LinkedIn/calls) to generate buyer interest, using the current price list and asset availability as a starting point
Qualify inbound and outbound leads and log them into the CRM
Support the team in following up with buyers through the KYC, contract, and pickup scheduling steps
Recycling implementation (global fleet)
Help design and roll out a global process for recycling end-of-life vehicles and batteries that aren't resold — covering identification of recyclable assets, vendor/partner sourcing per region, compliance requirements (especially for battery disposal), and handoff from warehouse/logistics teams
Research and shortlist certified recycling partners across key markets, starting with regions with the highest volume of end-of-life assets
Build out process documentation and tracking for recycling alongside the resale CRM, so every asset's disposition (sold vs. recycled) is visible in one place
Track volumes, costs, and compliance status of recycling activity, and flag gaps or risks (e.g., markets without a recycling partner yet)
Coordinate with Ops PMO and Logistics on scheduling pickups/drop-offs for recycling, similar to how sales pickups are coordinated
WHAT WE'RE LOOKING FOR
Currently pursuing or recently completed a degree in business, economics, supply chain, operations, or a related field
Strong organizational skills and comfort building/maintaining structured trackers or CRMs (Airtable, HubSpot, Notion, Excel/Sheets, or similar)
Confident, professional written and verbal communication — comfortable reaching out cold to external companies
Process-oriented mindset: you notice when something is inefficient and want to fix it, not just work around it
Comfortable working with cross-functional stakeholders (Finance, Legal, Ops, Logistics) and chasing information across teams
Detail-oriented, especially around numbers, dates, and documentation (this process touches invoicing, VAT, and export paperwork)
Nice to have: interest or experience in micromobility, logistics, sustainability/circular economy, or B2B sales/outreach
WHAT SUCCES LOOKS LIKE IN THE FIRST FEW MONTHS
A documented, easy-to-follow playbook for the asset sales process that a new team member could follow without tribal knowledge
A working CRM with all active and historical deals logged and kept up to date
A qualified pipeline of new operator buyers, with at least a handful of active conversations generated through your outreach
A defined recycling process for at least the highest-volume markets, with partners identified and a clear handoff from ops/logistics
WHAT YOU'LL GET
Direct exposure to Corporate Strategy and cross-functional work with Ops, Finance, and Legal
Ownership of a real, revenue-generating process from day one
Mentorship from the Corporate Strategy team
THIS MAY INSPIRE YOU
Hybrid work: 3 days in the office, 2 days from home
Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes
- ️ Our partnership for mental health at work, with free 1-on-1 video counselling, self-guided development, and more
️ Our diversity and inclusivity initiatives and programs
Our public holiday swap, with which you can switch two public holidays to another day
Our voluntary day off for charity work
- benefits may vary depending on country and position
We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. Come as you are and join our ride!
In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process.
If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!
We are looking forward to your application!
At Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.
