20 beste vacatures voor de functie van customer service manager in bollenstreek (nieuwe medewerkers gezocht)

Technical Support Supervisor - Northern Europe and Distributors
IDEXX —Hoofddorp
- Fulltime
- Management
- Engels
- Bachelor
Strategic Customer Success Manager
LexisNexis —Amsterdam
- € 59.300 - € 125.500 per jaar
- Fulltime
- Management
- Salesforce
- Engels
- Flexibele werkuren
8 dagen
Subregional Head of Customer Success
Digital Realty —Amsterdam
- Fulltime
- Microsoft Word
- Microsoft Excel
- Microsoft Access
EMEA Customer Care Supervisor
Verathon —Amsterdam Oost
- Fulltime
- ERP systemen
- Engels
- Windows
Senior Customer Success Manager - UK / Netherlands
Apollo GraphQL —Amsterdam
- Fulltime
- Thuiswerk
- Informatica
- Azure
- Informatica
Snel solliciteren
Service Experience Manager, Global
Kraft Heinz Company —Amsterdam
- Engineering
- Bachelor
- Bedrijfskunde
Manager, Customer Experience
project44 —Amsterdam
- Hybride werken
- Spaans
- Management
- Salesforce
Snel solliciteren
10 dagen
Aftersales Service Planning & Customer Experience Specialist
GAC Motor Europe B.V. —Amsterdam
- Microsoft Powerpoint
- Microsoft Excel
- Management
Snel solliciteren
11 dagen
Senior Customer Succes Specialist
Euro Pizza Products —Amstelveen
- € 3.000 - € 3.800 per maand
- Fulltime
- Engels
- Microsoft Office
- Analytisch vermogen
- Reiskostenvergoeding
Snel solliciteren
Customer Success Manager BENELUX (m/f/x)
Eye Security —Amsterdam
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
11 dagen
Account Manager Customer Service - Regio Zuid-Oost
Jungheinrich —Alphen aan den Rijn
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Customer Service Team Lead
Suitsupply —Amsterdam
- € 52.000 - € 64.000 per jaar
- Engels
- Teammanagement
- Begeleiding
Snel solliciteren
Customer Relations Manager Benelux - Abbott Diabetes Care
Abbott Laboratories —Hoofddorp
- Fulltime
- Engels
- Analytisch vermogen
- Continue verbetering
B2B Customer Service and After-Sales Support
Zielinski & Rozen Europe —Amsterdam
- Microsoft Excel
- Verkoopervaring
- ERP systemen
Account Coordinator Energy
Crane Worldwide Logistics BV —Rozenburg
- Communicatieve vaardigheden
14 dagen
Account Manager Customer Service - Regio Midden-Zuid
Jungheinrich —Alphen aan den Rijn
- Online sollicitatie
- Hybride werken
- Analytisch vermogen
- Communicatieve vaardigheden
Medewerker Customer Service
D.J. Middelkoop & Zn. —Nieuw-Vennep
- Parttime
- Engels
- Microsoft Office
Customer Success Manager (NL)
OpenUp —Amsterdam
- Online sollicitatie
- Hybride werken
- Verkoopervaring
- Engels
- Projectmanagement
- Budget voor professionele ontwikkeling
Snel solliciteren
Support Desk Intern
HeadFirst B.V. —Hoofddorp
- Tot € 500 per maand
- Parttime
- Hybride werken
- Engels
- Bedrijfsadministratie
- Bedrijfskunde
Customer Onboarding Manager
Smartly.io —Amsterdam
- Projectmanagement
- Bachelor
- Zonder diploma

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Technical Support Supervisor - Northern Europe and Distributors

IDEXX -
Hoofddorp

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Vacaturegegevens

Fulltime

Kwalificaties

Management
Engels
Bachelor
Klantenondersteuning
Managementervaring
Communicatieve vaardigheden

Volledige vacaturetekst

As a Technical Customer Support Supervisor, you will lead 2 frontline leaders and a team of consultants responsible for driving customer loyalty and ensuring that our customers and distributors are satisfied and are achieving measurable value from our products and services.

This role offers the opportunity to work in veterinary diagnostics and make a direct impact on veterinary practices and patient care.

The Customer Support team plays a critical role in supporting IDEXX customers across Europe, building strong relationships and ensuring customers maximize the value of diagnostic solutions.

Why this role matters:

You will be a key contributor to customer success within the Companion Animal Group (CAG), ensuring veterinary professionals can rely on IDEXX technology to deliver critical diagnostics. You will help strengthen customer relationships, support business growth, and ultimately contribute to better outcomes for animals.

In this role:

You will lead the team of Technical Customer Support for Northern Europe (UK, Denmark, Norway, Sweden, Finland & Netherlands). You will also lead Distributor Support and Advance Technical Support Consultants.
You will directly lead 2 frontline leaders and approximately 6 consultants (indirectly responsible for 24 consultants), continually seeking opportunities to improve operations, including people, processes, and technology.
You will help to develop, define and execute a culture that leverages rewards and recognition.
You will develop and mentor your team through on-boarding, open communication, training, development opportunities and performance management processes.
You will build and maintain employee morale and motivation; ensuring the team is appropriately staffed with required competencies.
You will manage & implement continuous improvement initiatives & drive projects

What you need to succeed

Preferably a bachelor’s degree in technology, life sciences, or an applicable area.
5+ years' experience in a customer support center environment with increasing responsibilities including people management experience and a proven track record of providing extraordinary customer service.
Experience working with customer support teams at distributors.
Strong technical subject matter experience and expertise in managing function leaders.
Demonstrated skills in leadership, performance coaching, problem solving, planning, and delegating.
Proven capability to collaborate with all levels of the organization.
Excellent verbal and written communication skills and strong interpersonal/communication skills
Fluent in English (written and verbal).
Strong organizational skills, especially in a multi-tasking environment

What you can expect from us:

This is a hybrid role based out of our Hoofddorp location, with a minimum requirement of eight days a month onsite.
Opportunity for an annual bonus
On the job training & career advancement opportunities.
Additional benefits including but not limited to volunteer paid days off, bike plan and much more.
25 days holidays / year
Retirement/Pension contribution percentage paid by IDEXX

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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customer service manager vacatures in bollenstreek

Technical Support Supervisor - Northern Europe and Distributors

Strategic Customer Success Manager

Subregional Head of Customer Success

EMEA Customer Care Supervisor

Senior Customer Success Manager - UK / Netherlands

Service Experience Manager, Global

Manager, Customer Experience

Aftersales Service Planning & Customer Experience Specialist

Senior Customer Succes Specialist

Customer Success Manager BENELUX (m/f/x)

Account Manager Customer Service - Regio Zuid-Oost

Customer Service Team Lead

Customer Relations Manager Benelux - Abbott Diabetes Care

B2B Customer Service and After-Sales Support

Account Coordinator Energy

Account Manager Customer Service - Regio Midden-Zuid

Medewerker Customer Service

Customer Success Manager (NL)

Support Desk Intern

Customer Onboarding Manager

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in bollenstreek

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