20 beste vacatures voor de functie van medewerker customer service in amsterdam (nieuwe medewerkers gezocht)

Customer Care Representative (French speaking)
CLUSE —Amsterdam
- Fulltime
- Hybride werken
- ERP systemen
- Engels
- Bachelor
- Productkorting werknemers
- Reiskostenvergoeding
Snel solliciteren
Klantenservice Medewerker | Flexibel 0-uren contract
Instabee —Amsterdam Noord
- € 10,00 - € 14,99 per uur
- Parttime
- Engels
- Communicatieve vaardigheden
- Reiskostenvergoeding
- Flexibele werkuren
Klantenservice medewerker Amsterdam
DPG Media —Amsterdam
- € 2.718,87 - € 2.963,77 per maand
- Fulltime
- Hybride werken
- CRM-systemen
- Verkoopervaring
- Salesforce
Customer Success Support
Jobylon AB —Amsterdam
- Engels
Klantenservice Medewerker
ZenGrowth B.V. —Duivendrecht
- € 2.600 - € 3.300 per maand
- Fulltime
- Hybride werken
- Engels
- Kantoor
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
EMEA - Client Relations
Tradeweb Markets —Amsterdam
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8 dagen
Slovenian & English speaking Customer Service Representative Action
RIFF —Amsterdam
- € 15,56 per uur
- Parttime
- Hybride werken
- Socialemediabeheer
- Engels
- Kantoor
- Reiskostenvergoeding
Snel solliciteren
9 dagen
Klantenservice medewerker (Chat en Mail) - Marktplaats
Change —Amsterdam
- Weekendbeschikbaarheid
- Reiskostenvergoeding
Snel solliciteren
Customer Service Medewerker
Matt Sleeps —Amsterdam
- Fulltime
- Engels
- Kantoor
- Communicatieve vaardigheden
Snel solliciteren
Customer Success Specialist for EMEA
Kaizo —Amsterdam Centrum
- Fulltime
- Thuiswerk
- Spaans
- Salesforce
- Engels
Snel solliciteren
Medewerker Customer Support
Heimstaden —Amsterdam-Zuidoost
- € 2.700 - € 3.800 per maand
- Parttime
- Hybride werken
- Engels
- Reiskostenvergoeding
Snel solliciteren
Energy Specialist
Vandebron —Amsterdam
- € 2.850 - € 3.000 per maand
- Fulltime
- Engels
- Kantoor
- Analytisch vermogen
Snel solliciteren
French & English speaking Customer Service Representative Action
RIFF —Amsterdam
- € 15,56 per uur
- Hybride werken
- Engels
- Kantoor
- Reiskostenvergoeding
Snel solliciteren
9 dagen
Senior Customer Succes Specialist
Euro Pizza Products —Amstelveen
- € 3.000 - € 3.800 per maand
- Fulltime
- Engels
- Microsoft Office
- Analytisch vermogen
- Reiskostenvergoeding
Snel solliciteren
Customer Care Agent | 32 - 40 uur
Veloretti BV —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Kantoor
- Communicatieve vaardigheden
Snel solliciteren
Klantenservice Medewerker - Customer Service - Customer Succes Manager - Fulltime 40 uur
DealDonkey.com —Nieuw-Vennep
- € 2.750 - € 3.250 per maand
- Fulltime
- Reiskostenvergoeding
- Personeelskorting
Snel solliciteren
13 dagen
VIP Client Assistant (Dutch Speaking)
flatexDEGIRO SE —Amsterdam Oost
- Engels
- Kantoor
- Financiën
- Aanbrengbonus
Klantenservice (Bijbaan)
Milieu Service Nederland —Diemen
- € 20 per uur
- Parttime
- Kantoor
- Bachelor
- Communicatieve vaardigheden
- Flexibele werkuren
Snel solliciteren
Customer Service Medewerker
Studio HENK —Amsterdam
- Parttime
- Salesforce
- Kantoor
- Productkorting werknemers
- Personeelskorting
2 dagen
Customer Success Executive (International)
S4D —Amsterdam
- Fulltime
- Horeca-ervaring
- Spaans
- Engels
Snel solliciteren

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Customer Care Representative (French speaking)

CLUSE -
Amsterdam

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Vacaturegegevens

Fulltime

Secundaire arbeidsvoorwaarden

Productkorting werknemers
Reiskostenvergoeding
Pensioen
Bedrijfslaptop

Kwalificaties

Frans
ERP systemen
Logistiek
NetSuite
Engels
Bachelor
Communicatieve vaardigheden
Tijdmanagement

Volledige vacaturetekst

Do you want to be part of one of the most exciting watch and lifestyle brands in Europe? CLUSE started in the Netherlands in 2013 and is now active in more than 20 countries with over 2,000 points of sale worldwide. We are a young and dynamic company (average age of 30) with an enthusiastic, international team. Our culture is open and informal and since we have more than 10 different nationalities, English is our go-to language!

What the role is about
The exciting holiday season is closer than you think, with Black Friday, Cyber Monday and Christmas awaiting us. To maintain our exceptional service, our Customer Care team is looking for a Customer Care Representative to keep up our good service! You are someone who thrives on helping others and goes the extra mile to provide exceptional support. As quality-focused Customer Care Representative you will handle and resolve inquiries from our B2C and B2B customers, including product-related queries, delivery issues, and shipment concerns. You do this primarily by email and chat, and to a lesser extent by phone, while helping maintain and optimize our ticketing platform (Gorgias). Thanks to your positive attitude and problem-solving skills, you ensure all our customers receive a high-level service.

Join our dynamic Customer Care Team and collaborate closely with your fun and international colleagues from Sales Support, E-commerce and Logistics. Are you the service-oriented CLUSE ambassador we are looking for?

Requirements

Effectively handle and resolve customer inquiries via email;
Provide accurate, valid and complete information by using the right methods/tools;
Act as a point of contact for our French retailers and repair centers;
Process replacement orders and refunds in our ERP system (Netsuite);
Help maintain our ticketing platform, take part in updating the knowledge sources used by our AI agent, checking that replies match our processes and tone of voice;
Contribute to the improvement of our service level and after sales processes by identifying issues and keeping manuals up to date;
Collaborate with other teams like Logistics and Sales Support to share knowledge and best practices;

Requirements

Experience in a service-related role is preferred;
Excellent written and verbal communication skills in English and French;
Outstanding problem-solving abilities and a positive mindset;
Enjoy working both independently and as part of a small team;
Customer and quality focused with a strong sense of responsibility;
Ability to multi-task, prioritize, and time management skills.

Benefits

We offer a salary in line with industry standards;
25 holidays per year on a full-time basis (40 hours);
8% holiday allowance and pension scheme;
Travel allowance if you live more than 10 km from the office;
Employee discount on CLUSE products and a CLUSE product of your choice as a welcome gift;
Company laptop and phone;
An office with a beautiful view over the Houthavens;
Flexible work-from-home policy (three days office - two days at home);
Fun events organized by the Social Events Team that you definitely do not want to miss!

Curious?
Apply now! We would love to tell you more about this role, our team and the story behind CLUSE. Hopefully we will speak with you soon!

Curious about what we do with the personal data that we receive from you in response to this vacancy? Please refer to our privacy policy under ‘job application’.

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medewerker customer service vacatures in amsterdam

Customer Care Representative (French speaking)

Klantenservice Medewerker | Flexibel 0-uren contract

Klantenservice medewerker Amsterdam

Customer Success Support

Klantenservice Medewerker

EMEA - Client Relations

Slovenian & English speaking Customer Service Representative Action

Klantenservice medewerker (Chat en Mail) - Marktplaats

Customer Service Medewerker

Customer Success Specialist for EMEA

Medewerker Customer Support

Energy Specialist

French & English speaking Customer Service Representative Action

Senior Customer Succes Specialist

Customer Care Agent | 32 - 40 uur

Klantenservice Medewerker - Customer Service - Customer Succes Manager - Fulltime 40 uur

VIP Client Assistant (Dutch Speaking)

Klantenservice (Bijbaan)

Customer Service Medewerker

Customer Success Executive (International)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van medewerker customer service in amsterdam

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