20 beste vacatures voor de functie van microsoft ict specialist in zoetermeer (nieuwe medewerkers gezocht)

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Servicedesk Medewerker Den Haag
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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van microsoft ict specialist in zoetermeer

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Team Lead IT Service Desk

Exact -
Delft

Nu solliciteren

Vacaturegegevens

Secundaire arbeidsvoorwaarden

Pensioen
Werk vanuit huis

Kwalificaties

Microsoft Windows Server
Authenticatie
Azure
Management
SCCM
IT service management
Engels
Microsoft Office
AWS
Presentatievaardigheden
Bachelor
IT-ondersteuning
Veiligheid
ServiceNow
ICT
SIEM
Communicatieve vaardigheden
Active Directory
Helpdesk

Volledige vacaturetekst

(Sr.) Professional

Job

Netherlands, Delft

Technology

Netherlands

At Exact, our Corporate IT team ensures that colleagues worldwide can work securely, efficiently, and without interruption. We are looking for a Service Desk Team Lead who combines strong operational focus with a forward-thinking mindset.

This = the role your are looking for

In this role, you will lead a team of Service Desk professionals and play a key role in optimizing, modernizing, and innovating our IT support services. You will ensure a high-quality support experience while continuously improving processes, tooling, and service delivery.

The Service Desk Team Lead reports directly to the Corporate IT Management Team and works closely with internal IT teams, security specialists, and business stakeholders. What you will do;

Take a leading role in the IT Service Desk team
Ensure high-quality IT support and service delivery across the organization
Translate IT strategy and business goals to daily IT Service Desk operations
Take a leading role in identifying, initiating and executing opportunities to optimize processes and service workflows
Take ownership in proper use and optimization of ITSM tooling such as ServiceNow or equivalent
Drive continuous improvement and innovation within the Service Desk
Act as the escalation point for complex incidents and service issues
Monitor performance through KPIs, SLAs, and service metrics and report to IT Management Team
Collaborate with Corporate IT teams on security, infrastructure, and workplace services

This = what you bring

We are looking for a result driven and eager professional with Bachelor in IT or Management and around 7+ years of experience in IT support or Service Desk environments with proven experience leading or coordinating IT support teams.

Strong understanding of Microsoft technologies and ecosystem (Active Directory, Windows server 2016, SCCM, SCOM, Active Directory, GPO, Security and Office 365)
Experience with solutions based on the leading (hybrid) cloud with AWS and Azure
Hands-on experience with Defender for Endpoint, Defender for Identity, SIEM/SOAR tools, MFA, Conditional Access, and security baselines
Experience with managing Azure AD Connect, AWS Direct connect, federation services, SSO, identity lifecycle, and hybrid authentication issues
Experience with ServiceNow or comparable IT Service Management platforms
Strong documentation skills
A proactive mindset with the ability to think ahead, improve processes, and drive innovation
Strong presentation skills, good interpersonal communication skills and a positive attitude
Excellent stakeholder management and communication skills
Experience working in structured IT service environments (ITIL-based is a plus)
Dutch full proficiency is a must, same goes for English

This = what you get

At Exact, we value the balance between work and relaxation. You can work up a sweat in our own gym or take a break at the coffee bar. Empty your head and then tackle your daily tasks with renewed energy. And, of course, that's not all. As a Team Lead IT Service Desk , based on 40 hours per week, you can also count on:

A competitive salary package
27 vacation days and, in addition, loyalty days; one for each year in service with a maximum of 5
3 Giving back days, which can be spent on giving back to the (local) community
A modern pension scheme
An international and hybrid working environment, with the flexibility to work from home or any of our offices
Colleagues whom will challenge you and promise to sharpen your brain
Meaningful training sessions that help you to fulfill your career potential
The opportunity to grow within our Corporate IT organization
Our own fitness center with a personal trainer

Vragen?

Contact Arthur Fransen

Call

+31 15 711 5000

Call

+31 611 77 25 70

Nu solliciteren

Verfijn je zoekopdracht

microsoft ict specialist vacatures in zoetermeer

Team Lead IT Service Desk

ICT (Solution) architect

Endpoint Security Specialist - Global Technology Operations (GTO)

Microsoft Solutions Specialist

Sales Contract and Pricing Specialist

BI Engineer (Power BI & Microsoft Fabric)

ICT Support Specialist

Finance Specialist

Data Management Specialist

Junior Dynamics 365 CRM Consultant

Windows Systems Administrator

Business Application Specialist D365 CE

IT Service Desk Engineer

Stageplek - ICT Cloud Support

Servicedesk Medewerker Rotterdam

Senior Systems Admin

Contractbeheerder Inkoop

Servicedesk Medewerker Den Haag

Principal Quality Operations Specialist

Data Governance Lead

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van microsoft ict specialist in zoetermeer

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