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Business Application Support Specialist – Bussum

Waterland -
Bussum

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Vacaturegegevens

Kwalificaties

Power BI
Incidentmanagement
SQL
SharePoint
Financiële diensten
Applicatie-ondersteuning
Communicatieve vaardigheden

Volledige vacaturetekst

Business Application Support Specialist – Bussum

We are looking for a Business Application Support Specialist to join our Data Team and provide hands-on support for several key business applications. You will act as the primary point of contact for end users and ensure a smooth and reliable day-to-day experience.

The role focuses on supporting Microsoft Dynamics, SharePoint, and a portfolio monitoring / financial analysis tool. The ideal candidate has a strong end-user support mindset, understands core data and reporting concepts, and has practical experience with Power Automate and Power BI. Basic SQL knowledge is helpful, but not the main focus of the role.

Role Summary

Application & End-User Support

Act as the first point of contact for end users across:
- Microsoft Dynamics
- SharePoint
- Portfolio monitoring and financial analysis tools
Resolve functional issues, usage questions, and access requests
Investigate issues and coordinate resolution with internal technical teams when needed
Ensure a stable, user-friendly, and predictable experience across supported applications

Power Platform & Automation

Design, build, and maintain Power Automate flows to support business processes and reduce manual work
Maintain and improve existing automations, integrations, and workflows

Reporting & Data Support

Support users with data-related questions and reporting logic
Perform basic data checks and investigations
Write simple SQL queries when needed to validate or troubleshoot data issues
Help ensure consistent and correct data usage across reports and applications

Business & Financial Context

Support portfolio monitoring tools that require basic financial understanding (e.g. KPIs, financial statements)
Act as a bridge between business, finance, and data teams

Documentation & Continuous Improvement

Maintain clear documentation, user guides, and FAQs for applications, reports, and automations
Identify recurring issues and proactively suggest improvements to workflows, reports, or application usage
Support testing and user acceptance for system enhancements and new functionality

Candidate profile

Required Skills & Experience

Power Platform & Technical Skills

Experience in an application support, business systems, or data support role
Hands-on experience with Power Automate (building and maintaining flows)
Experience creating, maintaining, or supporting Power BI reports
Basic understanding of data concepts (data models, reporting logic, data quality)
Basic SQL knowledge for troubleshooting or validation purposes

Business & Communication Skills

Strong service-oriented mindset with experience supporting end users
Ability to explain technical concepts in a clear, pragmatic way
Comfortable working with business stakeholders, including finance or investment teams
Well-organized, detail-oriented, and able to manage multiple support requests

Application & Domain Knowledge

Experience working with Microsoft Dynamics and SharePoint
Basic understanding of financial concepts such as KPIs, performance metrics, and portfolio reporting

Experience with the broader Microsoft Power Platform (Power Apps, governance, environments)
Experience in financial services, private equity, or portfolio reporting environments
Familiarity with ticketing or incident management tools
Exposure to data platforms or reporting backends

Click to apply

Central Services Office
Brediusweg 16 1401 AG Bussum The Netherlands
- +31 (0)35 692 58 60

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