20 beste vacatures voor de functie van customer service manager in 3055 rotterdam (nieuwe medewerkers gezocht)

Vacature: Customer Success Manager - View vacancy
Bekijk bedrijf: NN Group —Den Haag
- € 6.378 - € 8.504 per maand
- Fulltime
- Continue verbetering
- ICT
Customer Service Representative - Care Solutions
Eastman Chemical Company —Rotterdam
- Verkoopervaring
- ERP systemen
- Engels
Manager, Customer Experience
Justrite Safety Group —Barendrecht
- Salesforce
- ERP systemen
- Microsoft Office
- Flexibele werkuren
Snel solliciteren
Senior Customer Success Manager - SaaS (m/f/x)
Simply Deliver —Rotterdam
- Hybride werken
- Engels
- Analytisch vermogen
- Presentatievaardigheden
- Budget voor professionele ontwikkeling
Customer Service Coordinator
Lindsay Corporation —Rotterdam
- Tweetalig
- Computervaardigheden
- Engineering
10 dagen
Senior Customer Success Manager - SaaS (m/f/x)
Rail-Flow GmbH —Rotterdam
- Hybride werken
- Engels
- Analytisch vermogen
- Presentatievaardigheden
- Budget voor professionele ontwikkeling
Snel solliciteren
Customer Service Representative
Arxada —Delft
- Fulltime
- Spaans
- Engels
- Microsoft Office
11 dagen
Service Manager BBLR (Bentley, Bugatti, Lamborghini & Rimac)
Bentley, Bugatti & Lamborghini Rotterdam —Rotterdam
- € 3.853 - € 5.180 per maand
- Fulltime
- Verkoopervaring
- Bachelor
- Magazijn
- Gezondheidsprogramma
- Zorgverzekering
Customer Success Manager - Relatiemanager
Billink —Gouda
- Fulltime
- Hybride werken
- Tweetalig
- Bachelor
- Communicatieve vaardigheden
Snel solliciteren
Customer Success Manager BENELUX (m/f/x)
Eye Security —Den Haag
- Fulltime
- Thuiswerk
- Salesforce
- Engels
- Analytisch vermogen
Team Leader ONECare Service – Export
Ocean Network Express —Rotterdam
- Fulltime
- Salesforce
- Engels
- Analytisch vermogen
- Zorgverzekering
Snel solliciteren
Teamlead Customer Service
TIO —Oud-Beijerland
- € 3.493,95 - € 5.384,33 per maand
- Parttime
- Analytisch vermogen
- Teammanagement
- Organisatorische vaardigheden
- Reiskostenvergoeding
Snel solliciteren
7 dagen
Customer Success Specialist
Cleopatra Enterprise —Zwijndrecht
- € 3.000 - € 4.000 per maand
- Fulltime
- Hybride werken
- Engineering
- Engels
- Master
13 dagen
Customer Service Advisor (m/f/d)
SEFE Securing Energy for Europe GmbH —Rotterdam
- Hybride werken
- CRM-systemen
- Engels
- Kantoor
- Flexibele werkuren
Manager Customer Support (B2B & B2C)
Little Dutch Trading BV —Berkel en Rodenrijs
- Fulltime
- ERP systemen
- Analytisch vermogen
- Leidinggevende ervaring
- Reiskostenvergoeding
Snel solliciteren
11 dagen
Junior Customer Success Representative | B2B Accounts | Fast Growing Scale Up | Rotterdam
Monday Merch —Rotterdam
- € 2.700 - € 2.900 per maand
- Fulltime
- Engels
- Bachelor
- Werk vanuit huis
Snel solliciteren
18 uur
Teamleider Customer Service | Teamleider ASM
Eurofins —Barendrecht
- € 3.539 - € 4.500 per maand
- Fulltime
- Communicatieve vaardigheden
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
Manager Customer Success - C-UAS
Robin Radar —Den Haag
- Fulltime
- Hybride werken
- Engineering
- Engels
- Bachelor
Global Service Director – Radio Holland
Pon —Rotterdam
Service Coordinator (m/f/d)
PALFINGER —Schiedam
- Engels
- Master
- Bachelor
- Flexibele werkuren
4 dagen

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Vacature: Customer Success Manager - View vacancy

Bekijk bedrijf: NN Group -
Den Haag

Nu solliciteren

Vacaturegegevens

Fulltime
€ 6.378 - € 8.504 per maand

Kwalificaties

Continue verbetering
ICT
Workday

Volledige vacaturetekst

As a Customer Success Manager, you will help shape how internal IT services are adopted, valued and trusted across NN Group. This is a new role with real freedom to define customer success in a complex, high-impact environment.

What you are going to do

In this role, you will be a true jack-of-all-trades, operating at the intersection of technology, strategy, and people. You will bring structure to complexity, connect internal clients with engineering teams, and turn diverse signals into clear directions during moments of change. You will also:

Act as the primary point of contact for a defined group of internal customers
Act as the voice of the customer internally, sharing feedback and driving change to improve products and services
Build and maintain trusted advisor relationships with customers and chair customer boards on performance, priorities and improvement
Prepare and organize C-level customer meetings
Drive adoption of infrastructure services based on customer use cases through alignment sessions and clear communication
Initiate or contribute to change initiatives aimed at improving customer experience and our internal ways of working

What we offer you
NN Group invests in an inclusive and inspiring work environment, with benefits that support your development and well-being:

Salary depending on your knowledge and experience between €6,378 and €8,504 gross for 36 hours a week
13th month and holiday allowance are paid with your monthly salary
27 vacation days for a 5-day working week and three Diversity Days
A modern pension administered by BeFrank
Plenty of training and learning opportunities
NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
Allowances for setting up your home office and for internet use

Who you are

You enjoy operating in complex situations and view change as something to shape, not to manage from the sidelines. Comfortable moving between highly technical experts and business stakeholders, you know how to create connections without oversimplifying the content. Unspoken communication cues do not go unnoticed, and you act on them with confidence and care. Autonomy, ownership and the chance to build something new within NN motivate you. You also bring:

A university-level of thinking and a strong understanding of IT infrastructure, without needing to be hands-on
Experience in customer-facing or commercial roles such as customer success, account management or consultative selling
The ability to steer group discussions, read social dynamics and follow up one-on-one when needed
Ability to navigate complex environments and get things done
Confidence to balance empathy with strategic direction, especially when standardisation causes resistance
A proactive mindset and the ability to define your own approach to customer success and continuous improvement
Experience in cross-functional collaboration within Enterprise-size companies (desirable)

Who you will work with

You will be part of Group IT’s Infrastructure domain, within a highly educated and professional team that thrives on complex challenges. Colleagues are passionate about their work, strong on content and constructive in collaboration, combining technical depth with respect for relationships. The environment has an international character, with teams working across the Netherlands, Spain and the Czech Republic. English is widely used, and different perspectives are valued. While the scale is large, the culture has a startup-like feel, with space for ideas, experimentation and shaping how things are done together.

Any questions?

If you have any questions about the job, you can reach out to Chantal Verhagen, Talent Acquisition Specialist, via +316 30272713 and [email protected].

Bij NN geloven we dat onze kracht ligt in het omarmen van de volledige diversiteit van de mensheid. We erkennen en waarderen ieders uniciteit en bijdrage, wat ons in staat stelt om te groeien: als individu, als team en als organisatie.

Diversiteit, Gelijkheid en Inclusie zijn verankerd in onze cultuur, die wordt geleid door onze kernwaarden: care, clear en commit. Deze waarden helpen ons om een werkomgeving te creëren waarin iedereen zich welkom, gerespecteerd en trots voelt om deel van uit te maken.

Be you. You have our support.

Ben je net zo enthousiast?

Je wordt doorgestuurd naar NN's recruitment systeem, Workday, waar je kunt solliciteren en jouw sollicitatie kunt beheren.

Wat gebeurt er na je sollicitatie?

1 Je solliciteert

Jouw CV en motivatie worden door de Talent Acquisition Specialist en manager bekeken. Je ontvangt een reactie binnen twee weken.

2 Interview(s) en online assessment

We streven ernaar binnen een week het eerste gesprek in te plannen. Voorafgaand aan je tweede gesprek vragen we je een online assessment te maken.

3 Aanbod

Zijn we een match? Dan ontvang je van ons direct een aanbieding. De Talent Acquisition Specialist loopt samen met jou het aanbod door.

4 Welkom bij NN

Aanbieding geaccepteerd? Gefeliciteerd! Om alles ook administratief goed te regelen starten we de pre-employment screening en sturen we jouw arbeidsovereenkomst toe.

Nu solliciteren

Verfijn je zoekopdracht

customer service manager vacatures in 3055 rotterdam

Vacature: Customer Success Manager - View vacancy

Customer Service Representative - Care Solutions

Manager, Customer Experience

Senior Customer Success Manager - SaaS (m/f/x)

Customer Service Coordinator

Senior Customer Success Manager - SaaS (m/f/x)

Customer Service Representative

Service Manager BBLR (Bentley, Bugatti, Lamborghini & Rimac)

Customer Success Manager - Relatiemanager

Customer Success Manager BENELUX (m/f/x)

Team Leader ONECare Service – Export

Teamlead Customer Service

Customer Success Specialist

Customer Service Advisor (m/f/d)

Manager Customer Support (B2B & B2C)

Junior Customer Success Representative | B2B Accounts | Fast Growing Scale Up | Rotterdam

Teamleider Customer Service | Teamleider ASM

Manager Customer Success - C-UAS

Global Service Director – Radio Holland

Service Coordinator (m/f/d)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in 3055 rotterdam

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Ben je net zo enthousiast?

Wat gebeurt er na je sollicitatie?

1 Je solliciteert

2 Interview(s) en online assessment

3 Aanbod

4 Welkom bij NN

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