Empower Our Users & Grow Into a Trusted Customer Advisor
At Cleopatra Enterprise, we help world-class companies in industries such as (renewable) energy, chemicals, and pharmaceuticals deliver massive projects on time and within budget. Our software is the gold standard for project cost management. But even the best software creates value only when users truly understand how to apply it in their daily work.
As our Customer Success Specialist, you will play a key role in helping customers succeed with our platform. This role is the ideal starting point for a career in Customer Success within a complex B2B software environment. You will begin by mastering our users’ day-to-day challenges and grow into a trusted advisor role for strategic customers.
Reporting directly to the Customer Success Manager, you will work closely with both customers and internal teams to improve user adoption, customer experience, and long-term success.