What success looks like in this role:
Role Overview
Join our team as a Technical Application Engineer and play a key role in ensuring the stability, performance, and continuous improvement of critical business applications and infrastructure. You will provide enterprise-level technical support, manage application environments, and collaborate closely with development teams to deliver exceptional service. Acting as a trusted operational contact for clients, you will support incident and change management processes while adhering to industry best practices.
Key Responsibilities
- Advanced Support: Deliver technical support for applications, platforms, and data management systems.
- Incident Management: Investigate and resolve incidents in line with SLAs; perform root cause analysis and implement action plans.
- Collaboration: Work with development teams and stakeholders to deploy fixes and minor changes.
- Maintenance: Ensure timely patch management, installation of updates, and maintain accurate documentation.
- Process Ownership: Participate in ITIL-based incident, problem, and change management processes.
Technical Requirements
Must-have skills:
- Infrastructure: Windows Server 2016+ (installation/configuration).
- Databases: MS SQL Server (installation, backup, and restore) or similar.
- Web Services: Experience with IIS Web Portals and FTP.
- Application Management: Monitoring, analysis, and 2nd line support.
- Languages: Full professional proficiency in Dutch and English (both are mandatory).
Nice-to-have skills:
- Experience with Storage and VMware/ESX solutions.
- Identity and Access Management (IAM).
- IT Security best practices.
You will be successful in this role if you have:
Qualifications & Soft Skills
- Education: Bachelor’s degree in IT or a related field (or equivalent experience).
- Experience: Solid background in Agile environments and ITIL processes.
- Mindset: Strong problem-solving skills, service-oriented attitude, and a team-player approach.
- Accountability: Ability to work independently with precision.
Why Join Us?
- Impact: Work on high-level enterprise applications and infrastructure.
- Environment: Join a dynamic, client-focused team with a culture of continuous improvement.
- Innovation: Opportunity to innovate and improve processes in a professional setting.
- Balance: A stable, full-time position with a clear hybrid working model.
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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .
