Welcome to Maastricht University!
Are you a natural facilitator, a strong planner and skilled at motivating people? Do you have experience with Agile tools and enjoy coaching colleagues in their effective use? Would you like to contribute as a process coordinator to several teams within the University Library? Then we would be delighted to meet you.
Process Coordinator Support Teams University Library
Our goal: We are looking for a colleague who is well organised, confident in leading and facilitating meetings, and strong in communication. You create a safe and open working environment in which teams can collaborate effectively and continuously improve.
Your colleagues: You help ensure that the maintenance and innovation processes of key systems within the University Library’s services run smoothly. You support several teams by helping them remove impediments and resolve potential obstacles or conflicts. You facilitate team meetings and support Product Owners in effective Product Backlog management.
What you do
In this role, you will:
- prepare and schedule meetings, focusing on process, progress and meeting effectiveness;
- facilitate the optimal use and configuration of Agile tools and instruments;
- stimulate team self organisation and promote transparent communication and effective collaboration;
- contribute to stakeholder management and support planning activities where needed.
Are you ready to contribute to the quality of services that are essential for education and research at Maastricht University? We would be pleased to meet you.
It is not about ticking boxes, but about who you are and how you work. You recognise yourself in the following:
• Customer focused & communicative – You support users in a professional, clear and engaged way.
• Analytical & accurate – You quickly identify underlying issues and work carefully and methodically.
• Resilient & solution oriented – You maintain overview and focus, even under pressure.
• Proactive & collaborative – You take initiative and actively contribute to strong teamwork.
• Learning mindset – You thrive in an organisation that continuously develops to remain digitally literate and data driven.
In addition, you have:
- HBO level of working and thinking;
- at least 3 years of experience with IT applications and tools;
- hands on experience with Jira;
- experience working with Agile/Scrum;
- Professional Scrum Master (PSM I) certification is considered an advantage;
- excellent command of both Dutch and English (C1 level).
What we offer
At Maastricht University, you’ll work in an international, open, and engaged environment. We offer:
- A 12-month contract (0,8 fte) with the prospect of a permanent contract based on mutual satisfaction.
- A gross monthly salary between €3546,00 and €5538,00 (based on full-time employment of 38 hours per week). 8% holiday allowance and an 8.3% year-end bonus.
- 29 vacation days (based on full-time), four additional days off (Carnival Monday and Tuesday, Good Friday, and Liberation Day), and the possibility to accrue up to 12 extra days through compensation hours.
- Flexible working hours, a home office allowance, and the option to work from home.
- Freedom and space to shape your work independently and develop your ideas.
- A close-knit community of colleagues to collaborate and grow with.
- A solid pension plan via ABP, company fitness schemes, and access to various university sports facilities.
- An inspiring work environment in the heart of Europe.
About the University Library (UB)
The University Library provides students, teachers, and researchers with access to a wide range of academic information to support education and research. In doing so, we help them achieve their academic goals and actively respond to digital transitions. This enables us to continue developing as the ‘academic library of the future’. As a driving force behind Open Science, we actively contribute to making academic information open and transparent. Our professionals are given ample opportunity to demonstrate their entrepreneurial spirit and grow along with us.
Our professionals are given every opportunity to demonstrate their entrepreneurial spirit and to grow alongside us. We work from our ‘UM Library DNA’: our shared foundation for development and collaboration. The UM Library DNA guides the way we learn, innovate, collaborate and communicate. Our four pillars form the foundation of who we are and how we engage with one another and with our partners. Together, we are building an innovative, open and future-oriented library, with care for everyone’s well-being. Would you like to learn more about the University Library? Watch our video.
Interested?
Want to know more about this position or what it’s like to work at our university? Want to know more about this position or what it’s like to work at our university? Reach out to Mariëlle Prevoo via [email protected] or Rina Vaatstra via [email protected]. The end date of the publication is 8 June 2026.
Apply now via the button below. We look forward to getting to know you!
About Maastricht University
At Maastricht University, we collaboratively seek solutions to help move the world forward. We do this with 23,300 students and 5,400 employees across 5 regional locations, 6 faculties, and more than 70 research institutes. We encourage you to push boundaries and discover new opportunities for yourself and the world around you. Together, we can find the answers for tomorrow.
The vacancy is open for internal and external candidates. In case of equal qualifications, internal candidates will be prioritized.
At Maastricht University, we prefer to contact potential candidates directly. We therefore kindly ask that no agencies or intermediaries submit offers or approaches.
Maastricht University is committed to promoting and nurturing a diverse and inclusive community. We believe that diversity in our staff and student population contributes to the quality of research and education at UM, and strive to enable this through inclusive policies and innovative projects led by teams of staff and students. We encourage you to apply for this position.
