At Bugaboo, we’ve been revolutionizing parenting products since 1999, setting the standard for premium design, durability and functionality in strollers and beyond. As pioneers in our field, we didn’t just create products. We sparked a global movement, redefining what parents could expect from everyday essentials. Today, we’re proud to be an iconic brand in our sector, trusted by families worldwide.
Innovation, design, sustainability, and quality are at the heart of everything we do, and our award-winning products are a testament to our commitments. Designed for the future and crafted to empower families, Bugaboo products are made in our very own factory, ensuring unrivalled craftsmanship and testing beyond industry quality and safety standards.
But we believe success must go hand in hand with responsibility. Sustainability is part of our core mission. That’s why we’ve pledged to achieve net zero CO2 emissions by 2035, and our B Corp Certification reflects our commitment to accountability, transparency, and creating products with a smaller environmental impact. For our people, we’re fostering a culture where diversity thrives, and everyone can be themself, feels heard, valued, and included.
Passionate about unlocking potential, we’re driven to reimagine and reshape our industry time and time again. Together, we’re committed to building a better future—are you ready to join us on this journey?
We are looking for a Credit Controller, in this role you ensure that customers pay on time, monitor and analyze customer behavior and take appropriate actions with the aim to minimize Bugaboo’s financial risk. You act within the boundaries as set by local rules and legislation, audit guidelines, inco. terms and Bugaboo audit guidelines.
What will you do
Process customer deposits and credit card transactions accurately and reconcile incoming payments.
Investigate and resolve short, unmatched, or missing payments, including chargebacks and deductions.
Respond to customer inquiries and complaints related to payments, account balances, and payment discrepancies.
Monitor Accounts Receivable (A/R) ageing, overdue balances, and Days Sales Outstanding (DSO) in line with credit insurance policies.
Follow up on overdue accounts and assign receivables to third-party collection agencies when required.
Collaborate with Operations and Sales teams to resolve outstanding invoice issues and improve payment collection.
Monitor and analyze customer payment behavior to identify trends and potential credit risks.
Review, propose, and maintain insured credit limits, and manage order blocks based on credit risk assessments.
Reconcile A/R sub-ledgers with the general ledger to ensure financial accuracy.
Prepare credit control reports and support continuous improvement projects within the Finance team.
Set up and maintain customer master data in compliance with internal policies and legal requirements.
Conduct proactive and reactive fraud analysis, including identifying irregular orders, reviewing high-risk transactions, and managing chargebacks.
What you will bring to the table
Excellent Excel skills
Analytical skills
Knowledge of applicable local rules and regulations in the field of credit collection
Knowledge of audit guidelines
Financially acumen
Negotiation skills
Proficient in the English
What we offer
An enthusiastic team of friendly, driven colleagues with love for our mission and brand;
An inspirational, inclusive, fast-growing international work environment in which you can make a difference and develop yourself further;
Access to OpenUp (wellness hub) - monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals for when times are tough;
Holiday swap (you are free to exchange a public holiday for another day that is more important to you);
Bicycle lease plan - a monthly contribution up to EUR 50 to support you in leasing a bicycle;
Eligible to participate in Bugaboo’s bonus plan;
Flexible and hybrid working and the opportunity to work from anywhere in the world 8 weeks of the year;
A Bugaboo stroller when expecting a baby & Bugaboo friends & family of 20% discount;
Paid parental leave for primary and secondary caregivers (based on eligibility);
Day off on your Birthday & Day off for volunteering activities:
25 holiday days per calendar year and an additional day for every year of service (up to 5 years);
Commuting reimbursement (Bugaboo refunds 100% of the public transport costs or 0,21 EUR per km travelling by car/bike/scooter-motor) .
Work from home allowance plus home-office set up budget;
A solid pension plan, disability insurance and discount on your supplemental healthcare insurance.
Once you apply
If you’re considered a candidate for the role, our Talent Acquisition team will be in touch to continue the conversation. If we both get a positive vibe, you'll be invited for a first interview with the hiring manager. If that goes well, we'll move on to the second and potentially third interviews, to dive deeper into your connection with Bugaboo and what we can offer each other.
Ready to join the Bugaboo team? Apply now.
