20 beste vacatures voor de functie van ticket agent in amsterdam (nieuwe medewerkers gezocht)

Part-time Aftersales Agent (Dutch speaking)
TicketSwap —Amsterdam
- € 15,75 per uur
- Parttime
- Hybride werken
- Engels
- Bachelor
Snel solliciteren
Klantenservice Medewerker
Dyme —Gemeente Amsterdam
- € 2.500 - € 2.700 per maand
- Fulltime
- Microsoft Outlook
- Verkoopervaring
- Salesforce
- Reiskostenvergoeding
- Werk vanuit huis
Snel solliciteren
Full-time Customer Support (Dutch speaking)
TicketSwap —Amsterdam
- € 2.730 per maand
- Fulltime
- Engels
- Kantoor
Work in sunny Athens as Dutch speaking Customer Support Agent
Next Job Abroad —Amsterdam
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Customer Support Agent Italië
MyParcel —Hoofddorp
- € 15,19 per uur
- E-mail
- Salesforce
- Engels
- Communicatieve vaardigheden
Dutch speaking Customer Support Agent to sunny Athens
Next Job Abroad —Amsterdam
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Customer Operations Agent
GoDutch —Amsterdam Centrum
- Hybride werken
AI Agent Oversight Intern
Carv.com B.V. —Amsterdam
- Hybride werken
- Analytisch vermogen
- AI
- Stage
Snel solliciteren
Hebrew speaking Customer Support Agent
Next Job Abroad —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Hotel
- Computervaardigheden
- Taaltraining aangeboden
Snel solliciteren
Senior Customer Support Agent
Matt Sleeps —Amsterdam
- Fulltime
- Engels
- Kantoor
- Analytisch vermogen
Snel solliciteren
6 dagen
AI Solutions Consultant
SevenLab —Amsterdam
- AI
Snel solliciteren
Free Relocation to Greece and work as a Dutch-speaking Customer Support Agent
Next Job Abroad —Almere
- Hybride werken
- Troubleshooting
- Engels
- Hotel
- Taaltraining aangeboden
Snel solliciteren
AI-Native builder
Quatt —Amsterdam
- € 3.500 - € 7.000 per maand
- Hybride werken
- ICT
Snel solliciteren
Mobile Engineer (Flutter)
Change —Amsterdam Zuid
- € 45.000 - € 70.000 per jaar
- Hybride werken
- Engels
Snel solliciteren
13 dagen
Customer Operations Lead
Workwize —Amsterdam
- Hybride werken
- Engels
- ICT
- AI
Snel solliciteren
Knowledge and Help Center Manager
WeTravel —Amsterdam
- Fulltime
- Hybride werken
- Spaans
- Management
- Schrijfvaardigheden
- Verhuisvergoeding
- Werk vanuit huis
Customer Success Manager
Trustlocal —Amsterdam Westpoort
- € 2.800 - € 3.500 per maand
- Fulltime
- Hybride werken
- Management
- Engels
- Kantoor
- Reiskostenvergoeding
- Budget voor professionele ontwikkeling
Snel solliciteren
Mobile QA Engineer
Change —Amsterdam Zuid
- € 40.000 - € 65.000 per jaar
- Hybride werken
Snel solliciteren
13 dagen
Data Scientist
Kaizo —Amsterdam Centrum
- Fulltime
- Hybride werken
- Master
- SQL
- Analytisch vermogen
- Flexibele werkuren
Snel solliciteren
Graduate Business Operations Associate
Bezos.ai —Amsterdam
- Fulltime
- Thuiswerk
- SQL
- Analytisch vermogen
- Bachelor
Snel solliciteren

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Part-time Aftersales Agent (Dutch speaking)

TicketSwap -
Amsterdam

Snel solliciteren

Vacaturegegevens

Parttime
€ 15,75 per uur

Kwalificaties

Engels
Bachelor

Volledige vacaturetekst

TicketSwap helps fans buy and sell tickets in a safe and fair way, so more people can go to the events they love. We combine smart product design and safeguards with a support operation that takes trust seriously. When something goes wrong after a transaction, a ticket does not scan, a buyer disputes what they received, or a refund question escalates, we step in to investigate the facts and make consistent decisions. As an Aftersales Agent, you protect both fans and the platform by resolving these cases based on evidence, clear principles, and policy, and by turning recurring issues into feedback for better tooling and automation. Aftersales is one of the three teams that make up our customer experience department and this is an entry level role.

Are you someone who enjoys helping people, staying calm under pressure, and being the human voice behind a global platform? Keep reading

What you’ll do

Investigate buyer and seller disputes, ticket issues, and refund requests using available evidence and internal tools
Communicate clearly and empathetically, while staying consistent in decisions
Apply policy and judgment to reach fair outcomes that protect user trust and financial correctness
Use templates, tooling, and AI responsibly to work efficiently without lowering decision quality
You have strong digital fluency; you navigate tools quickly and accurately, using shortcuts to work efficiently and error-free.
Escalate high-risk or unclear cases with strong context

About you

Fluent in Dutch and excellent in English (written and spoken), any additional languages are a plus

Part-time availability (24-32 hours a week, Monday to Friday from 09:00 - 18:00)
You write clearly and professionally in Dutch and English, and you can explain decisions in a calm, confident way
You are empathetic, but you can stay firm when the evidence or policy requires it
You make good decisions under ambiguity, and you are comfortable investigating details
You are confident working with digital tools, you can learn new systems quickly, and you work efficiently on a computer, including switching between tools and screens without losing accuracy
You take ownership, and you look for structural fixes instead of repeating manual work
You are curious about AI and automation, and you use it carefully to protect trust

Why You’ll Love It Here

Be part of a mission-driven company built by fans, for fans
Work from our Amsterdam office
Join a supportive, international team that helps each other grow
Make a real impact on the experience of millions of fans worldwide

Practical Details

Location: Amsterdam (office-first, hybrid possible)
Hours: 9:00-18:00
Contract: 0-hour contract, 7 months with the intention to extend
Salary: €15,75 gross per hour (+8% holiday allowance & 9,6% holiday pay)
Find our perks & benefits on our careerpage

Snel solliciteren

Verfijn je zoekopdracht

ticket agent vacatures in amsterdam

Part-time Aftersales Agent (Dutch speaking)

Klantenservice Medewerker

Full-time Customer Support (Dutch speaking)

Work in sunny Athens as Dutch speaking Customer Support Agent

Customer Support Agent Italië

Dutch speaking Customer Support Agent to sunny Athens

Customer Operations Agent

AI Agent Oversight Intern

Hebrew speaking Customer Support Agent

Senior Customer Support Agent

AI Solutions Consultant

Free Relocation to Greece and work as a Dutch-speaking Customer Support Agent

AI-Native builder

Mobile Engineer (Flutter)

Customer Operations Lead

Knowledge and Help Center Manager

Customer Success Manager

Mobile QA Engineer

Data Scientist

Graduate Business Operations Associate

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van ticket agent in amsterdam

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