20 beste vacatures voor de functie van customer operations engineer in amsterdam (nieuwe medewerkers gezocht)

Technical Support Engineer - Amsterdam
Orb —Amsterdam
- € 85.000 - € 120.000 per jaar
- Fulltime
- Hybride werken
- SQL
- AWS
- APIs
Data Center Facilities Shift Engineer
Salute Inc. —Amsterdam
- Fulltime
- Engels
- HVAC
- Communicatieve vaardigheden
- Taaltraining aangeboden
Snel solliciteren
IT Infrastructure and Operations Technician EMEA
Brooks Sports, Inc —Amsterdam
- Fulltime
- Troubleshooting
- Windows
- ICT
Project Engineer Operations
Strohm —IJmuiden
- € 3.500 - € 5.000 per maand
- Hybride werken
- Engineering
- Engels
- Bachelor
Junior Office IT Engineer
Fastned —Amsterdam Oost
- Fulltime
- Hybride werken
- Troubleshooting
- Engels
- Bachelor
- Budget voor professionele ontwikkeling
Cellular Field Design Engineer - Amsterdam
Apple —Amsterdam
- Master
- Analytisch vermogen
- Bachelor
Staff Customer Success Engineer - Cloud
Palo Alto Networks —Amsterdam
- Fulltime
- Azure
- DevOps
- Kantoor
Customer Operations Engineer
Sectra AB —Almere
- € 3.750 - € 6.500 per maand
- Parttime
- Informatica
- Engels
- Analytisch vermogen
- Flexibele werkuren
Analytics Engineer - Revenue Operations
Mollie —Amsterdam
- Fulltime
- Hybride werken
- Verkoopervaring
- SQL
Strategy & Operations
Gigs —Amsterdam
- € 85.000 - € 130.000 per jaar
- SQL
- ICT
- Stage
Data Center Operations Engineer - Server Team
Leaseweb —Haarlem
- € 35.000 - € 43.000 per jaar
- Windows
- ICT
- Linux
- Kosteloos parkeren
Logistics Engineer
Leaseweb —Haarlem
- € 2.660 - € 3.420 per maand
- Microsoft Excel
- ERP systemen
- Engels
- Kosteloos parkeren
- Reiskostenvergoeding
13 dagen
Automotive Technical Support Engineer
MSX International —Amsterdam
- Fulltime
- Hybride werken
- Engels
- Projectmanagement
- Reiskostenvergoeding
- Aanbrengbonus
Snel solliciteren
Business Controller (Operations)
HG International b.v. —Almere
- € 70.000 - € 87.000 per jaar
- Fulltime
- ERP systemen
- Financiën
- Master
Snel solliciteren
IT Engineer Contact Center
ABN AMRO —Amsterdam
- € 6.066 - € 8.666 per maand
- Azure
- DevOps
- Continue verbetering
- Budget voor professionele ontwikkeling
Production Engineer
Strohm —IJmuiden
- € 4.000 - € 6.000 per maand
- Hybride werken
- Engels
- Analytisch vermogen
- Bachelor
Snel solliciteren
Process Engineer
Ketjen —Amsterdam
- Fulltime
- Management
- Schrijfvaardigheden
- Engineering
Industry X Consultant – Smart Grid Operations
Accenture —Amsterdam
- Fulltime
- PMP
- Engels
- Master
Solutions Engineer (Customer Success)
Younium —Amsterdam
- Hybride werken
- ERP systemen
- Engels
- ICT
- Flexibele werkuren
Product Area Lead – Wholesale Banking Advanced Analytics – Onboarding & KYC
ING —Amsterdam
- € 9.136 - € 14.457 per maand
- Hybride werken
- Master
- Analytisch vermogen
- Productmanagement

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Technical Support Engineer - Amsterdam

Orb -
Amsterdam

Nu solliciteren

Vacaturegegevens

Fulltime
€ 85.000 - € 120.000 per jaar

Secundaire arbeidsvoorwaarden

Aandelenopties

Kwalificaties

Slack
SQL
AWS
APIs
Klantenondersteuning
TypeScript
Facturatie
Python

Volledige vacaturetekst

About Orb:
We’re a team that cares deeply about the work, the people we do it with, and the customers we do it for. Everyone at Orb has real ownership over their work, direct access to customers, and a voice in how the company grows. We’re building the revenue design platform that helps teams automate billing, evolve pricing, and grow revenue with confidence.

Looking ahead, joining forces with Adyen expands what we can build and raises the ceiling on the problems we get to solve for customers. The challenges are uniquely interesting, and you’ll be surrounded by thoughtful, ambitious people who move fast and hold a high bar.

For San Francisco Bay Area , New York, and Amsterdam residents, we've built a hybrid work culture where we are in office 3 days/week. For remote roles, we ask you to join us in person 1x per quarter. Our values, customer centricity, minutes matter, run with it, attention to detail, and go further together are at the core of everything we do.

About the role:

We’re looking for a Technical Support Engineer in Amsterdam to help extend Orb’s technical support coverage for customers across time zones.

As one of our dedicated Technical Support Engineers, you will oversee issues across support tiers, help customers through channels like Slack and email, feed patterns back to Product, and partner closely with Engineering on production issues.

We are looking for someone based in the Amsterdam, Netherlands area and who can come into the Adyen office 3x per week.

In this role you will:

Resolve inbound technical issues either directly through SOPs and hands-on troubleshooting or by opening, coordinating, and following through on internal tickets with cross-functional teams.
Triage urgent customer-reported issues, make strong judgment calls on what truly rises to a P0, and route those issues quickly to the right engineering path when escalation is warranted.
Help establish and report on support responsiveness and time-to-resolution standards.
Collaborate with Customer Success, Product Management and Operations to improve the systems, tooling, and integrations that power effective support workflows.
Use support data and recurring issue patterns to drive continuous improvement across Support, Engineering, and Product.
Build and improve internal playbooks, SOPs, talk tracks, and knowledge base content as the team scales.
Become a deep expert on the Orb platform, common customer architectures, and the usage-based billing landscape.
Work across a broad set of customer stakeholders, including billing engineers, BizOps, PMs, finance teams, and executives.

About you:

You have 3+ years of experience in a highly technical customer support or service role.
You are an excellent written and verbal communicator.
You are comfortable writing scripts or lightweight internal tools that leverage APIs.
You have functional SQL knowledge and familiarity with AWS.
You have experience programming in Python or TypeScript.
You are comfortable working autonomously and making sound escalation decisions when something may be urgent.
You are excited to work from Europe while helping Orb improve coverage for customers outside standard US business hours.

You might be a good fit if:

Have familiarity with billing platforms/systems and finance concepts like Deferred Revenue is a plus!
Take initiative and are capable of learning new technologies / systems / features with little guidance
Have a history of using data to drive improvements in customer experience, product quality or operational efficiency
Demonstrate a forward-thinking mindset in leveraging new technology to augment customer support

Benefits:

Excellent medical, dental, and vision insurance
One Medical membership
Unlimited PTO plus an additional week off between Christmas and New Year’s
401k plan
16-week paid parental leave with equity vesting
Commuter stipend
Catered lunches in the office
Annual learning & development stipend
Meaningful equity in the form of stock options

Equal Opportunity Employer

We work with each other day in and day out, and strongly believe that building a diverse and inclusive team is key to our long-term goals and success as a company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Compensation Range: €85K - €120K

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Verfijn je zoekopdracht

customer operations engineer vacatures in amsterdam

Technical Support Engineer - Amsterdam

Data Center Facilities Shift Engineer

IT Infrastructure and Operations Technician EMEA

Project Engineer Operations

Junior Office IT Engineer

Cellular Field Design Engineer - Amsterdam

Staff Customer Success Engineer - Cloud

Customer Operations Engineer

Analytics Engineer - Revenue Operations

Strategy & Operations

Data Center Operations Engineer - Server Team

Logistics Engineer

Automotive Technical Support Engineer

Business Controller (Operations)

IT Engineer Contact Center

Production Engineer

Process Engineer

Industry X Consultant – Smart Grid Operations

Solutions Engineer (Customer Success)

Product Area Lead – Wholesale Banking Advanced Analytics – Onboarding & KYC

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer operations engineer in amsterdam

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