15 beste vacatures voor de functie van customer solution specialist in 7471 goor (nieuwe medewerkers gezocht)

IT Helpdesk (Automation) Specialist / Servicedeskmedewerker ICT
Logisnext Europe B.V. —Enschede
- Fulltime
- Engels
- Analytisch vermogen
- Rijervaring
Snel solliciteren
14 dagen
Customer Solution Specialist - Industry
Carel Lurvink —Enschede
- Parttime
- Hybride werken
- Verkoopervaring
Snel solliciteren
Customer Solution Specialist
Carel Lurvink —Enschede
- Verzorging
Snel solliciteren
Trainee Business Consultant
Sqills —Enschede
- Fulltime
- Hybride werken
- Spaans
- Engels
- Analytisch vermogen
Demonstration Operations Specialist
Destinus —Hengelo OV
- Fulltime
- Militaire ervaring
- Engels
- Communicatieve vaardigheden
Snel solliciteren
Carrier Management Specialist
Bleckmann België N.V. —Oldenzaal
- Master
- Bachelor
- Zonder diploma
Snel solliciteren
3 dagen
Sales Speciliast OES
Sensata Technologies, Inc. —Hengelo OV
- € 42.600 - € 72.500 per jaar
- Fulltime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Software Delivery Specialist
xablu —Hengelo OV
- Azure
- DevOps
- Engels
Senior Software Engineer
Just Eat Takeaway.com —Enschede
- Fulltime
- Databases
- Agile
Stage-/afstudeeropdracht - HBO -Thales Naval Game - Game Artist
Thales —Hengelo OV
- Fulltime
- Bachelor
Stage-/afstudeeropdracht - HBO -Thales Naval Game - Game Developer
Thales —Hengelo OV
- Fulltime
- Bachelor
Kinetics Specialist
Destinus —Hengelo OV
- Fulltime
- Militaire ervaring
- Engineering
- Bachelor
Snel solliciteren
Internship-/graduation assignment - HBO/WO - Gunstream
Thales —Hengelo OV
- Fulltime
- DevOps
- Java
- C++
Work Planner
TMC —Holten
- € 3.200 - € 4.200 per maand
- Winstdeling
- Budget voor professionele ontwikkeling
Stage-/Afstudeeropdrachten- HBO/WO - computer science, software engineering - Sensor Platform Assignments
Thales —Hengelo OV
- Fulltime
- C++
- Bachelor
- Linux

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Customer Solution Specialist - Industry
Carel Lurvink —Enschede
Je onderhoudt contacten met diverse stakeholders binnen klantorganisaties en vertaald hun behoeften naar commerciële kansen en passende oplossingen.
Snel solliciteren
Customer Service Specialist (9 Month Contract)
Rotork —Losser
With 3,500 employees in 170 countries, Rotork integrates deep customer collaboration with a strong research and development approach to create cutting‑edge…
Snel solliciteren

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IT Helpdesk (Automation) Specialist / Servicedeskmedewerker ICT

Logisnext Europe B.V.
Enschede

Snel solliciteren

Vacaturegegevens

Fulltime
14 dagen geleden

Kwalificaties

IT service management
Engels
DHCP
Analytisch vermogen
Rijervaring
DNS
ICT
Financiële diensten
AI
Accountbeheer
Active Directory
Nederlands
Helpdesk

Volledige vacaturetekst

Logisnext is a world-leading provider of logistics and materials handling solutions matched to both local and trans global customer. Logisnext Europe (LNE) offers materials handling and logistics customers a comprehensive range of state-of-the-art forklifts, warehouse equipment and AGV (automated guided vehicle) solutions, along with racking, IoT (Internet of Things) systems and tailored packages of customer-focused services. These are marketed under the Mitsubishi Forklift Trucks, Cat® Lift Trucks, Rocla and TCM banners. The brands are supplied through separate networks to appeal to different customer categories and to satisfy their particular requirements.

Do you want to learn more about our company and our products?

Please, visit our website: https://logisnext.eu/

For our Group IT Service Desk team, we are currently looking for a proactive and collaborative

IT Helpdesk (Automation) Specialist , based in Enschede.

The role

Reporting to the IT Service Desk Manager, you will play a key role in the transition towards an AI-driven IT support model. While continuing to support end-users during the transformation phase, your primary focus will be on analysing recurring issues, improving service quality, building knowledge base, and supporting the gradual introduction of automation and AI-driven capabilities. The role contributes to the future AI-driven support model by creating AI-ready knowledge, identifying improvement opportunities, and applying a 'Fix Once, Remediate Forever' approach to reduce incidents and improve the overall user experience.

Key responsibilities:

Provide end-user support during transition to AI-enabled service delivery
Analyse incidents and identify root causes of recurring issues
Create and maintain structured, reusable, and AI-ready documentation
Identify improvement and automation opportunities within IT support processes
Collaborate with Digital Engineering and other IT teams to eliminate recurring issues
Support the implementation and adoption of ITSM best practices
Drive continuous improvement initiatives and support the digital transformation roadmap.

About you

Minimum two years of experience in IT Service Desk or IT Helpdesk role
Solid understanding of the Microsoft ecosystem (Windows, Microsoft 365, Entra ID / Active Directory)
Hands-on experience with user account management and IT ticketing systems
Understanding of networking fundamentals (IP, DNS, DHCP and subnetting)
Strong analytical mindset with an ability to identify trends, patterns and recurring issues
Experience in analysing incidents and identifying root causes of recurring problems
Good understanding of IT Service Management processes and best practices
Knowledge of ITIL v4 principles and IT Service Management methodologies
ITIL v4 Foundation certification is preferred
Ability to create structured, reusable, and high-quality documentation
Interest in knowledge management, automation, AI, and continual service improvement
Ability to identify repetitive activities and suggest improvement or automation opportunities
Proven ability to collaborate with other IT teams and business stakeholders
Proactive, structured, and improvement-oriented mindset
Fluent in Dutch and English
A valid driving licence.

What we offer?

In total 2100 international colleagues and a diversity of cultures
A 37.5 hour-working week
27 holidays and a max. of 5 days extra (assigned by management) based on a full-time employment
Performance-driven bonus scheme
Learning and development opportunities
Very diverse and international organization, with several entities in Europe and the parent company in Japan.

How to apply?

We look forward to receiving your CV in English, ideally combined with a cover letter.

Please, note:

we do not sponsor visas and we can only consider candidates already living in the Netherlands;
salary brackets for this role will be discussed with the applicants selected for interviews;
we may process personal data that is considered sensitive, such as conducting background checks, including Certificate of Good Conduct (VOG), for successful candidates.

Job Type: Full-time

Language:

Dutch (Required)
English (Required)

License/Certification:

driving license (Preferred)

Work authorization:

Netherlands (Required)

Work Location: In person

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customer solution specialist vacatures in 7471 goor

IT Helpdesk (Automation) Specialist / Servicedeskmedewerker ICT

Customer Solution Specialist - Industry

Customer Solution Specialist

Trainee Business Consultant

Demonstration Operations Specialist

Carrier Management Specialist

Sales Speciliast OES

Software Delivery Specialist

Senior Software Engineer

Stage-/afstudeeropdracht - HBO -Thales Naval Game - Game Artist

Stage-/afstudeeropdracht - HBO -Thales Naval Game - Game Developer

Kinetics Specialist

Internship-/graduation assignment - HBO/WO - Gunstream

Work Planner

Stage-/Afstudeeropdrachten- HBO/WO - computer science, software engineering - Sensor Platform Assignments

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer solution specialist in 7471 goor

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