20 beste vacatures voor de functie van technical team lead, contract in zaandam, nh (nieuwe medewerkers gezocht)

Part-time Aftersales Agent (Dutch speaking)
TicketSwap —Amsterdam
- € 15 per uur
- Parttime
- Hybride werken
- Engels
- Bachelor
Snel solliciteren
11 dagen
Demand Aggregation Analyst
Perfetti Van Melle —Schiphol
- Fulltime
- Spaans
- Microsoft Excel
- Engels
11 dagen
Declarant
KPMG Meijburg & Co —Amstelveen
- Hybride werken
- Oracle
- Engels
- Analytisch vermogen
- Gezondheidsprogramma
- Zorgverzekering
Management Assistent (M/V)
FOR BELIEVERS —Amsterdam
- E-mail
Rayonmanager Purmerend
CSU —Purmerend
- € 2.947 - € 4.333 per maand
- Fulltime
- Hybride werken
- Kantoor
- Werk vanuit huis
Snel solliciteren
9 dagen
Operations controller
Axxicom Airportcaddy —Schiphol
- € 3.315 - € 4.577 per maand
- Parttime
- Engels
- Analytisch vermogen
- Bachelor
- Kosteloos parkeren
- Reiskostenvergoeding
Lean Specialist
CEVALogistics —Zaandam
- € 3.250 - € 3.800 per maand
- Online sollicitatie
- Engels
- Analytisch vermogen
- Bachelor
- Winstdeling
Snel solliciteren
Emergency Assistance Customer Service (German/English) – On Site – 24/7
Concentrix —Amsterdam
- € 5.099,37 per maand
- Fulltime
- Engels
- Microsoft Office
Emergency Assistance Customer Service (French/Italian/English) – On Site – 24/7
Concentrix —Amsterdam
- € 5.099,37 per maand
- Fulltime
- Engels
- Microsoft Office
Technical Team Lead, Contract
Xcelirate —Amsterdam
- € 145.000 per jaar
- Thuiswerk
- AWS
- JavaScript
- ICT
Snel solliciteren
Rayonmanager
CSU —Heemstede
- € 2.947 - € 4.333 per maand
- Fulltime
- Hybride werken
- Kantoor
- Werk vanuit huis
Snel solliciteren
Team Lead Supply Coordinators
Eriks —Alkmaar
- € 4.618 - € 5.500 per maand
- Fulltime
- Management
- ERP systemen
- Analytisch vermogen
- Winstdeling
- Flexibele werkuren
Customer Service Team Lead
Suitsupply —Amsterdam
- € 52.000 - € 64.000 per jaar
- Weekendbeschikbaarheid
- Engels
9 dagen
Servicecoördinator Sprinklertechniek
Equans —Zaandam
- € 3.900 - € 4.900 per maand
- Online sollicitatie
- Organisatorische vaardigheden
- Winstdeling
- Reiskostenvergoeding
3 dagen
Regiomanager RCE
RCE Servicekantoor —Amstelveen
- € 4.750 - € 6.500 per maand
- Fulltime
- Restaurant
- Communicatieve vaardigheden
Snel solliciteren
Backoffice Medewerker Contractbeheer
D&B The Facility Group —Amsterdam Zuid
- € 3.640 - € 4.073 per maand
- Parttime
- Hybride werken
- Microsoft Word
- Microsoft Excel
- Engels
Snel solliciteren
Administratief medewerker WMO
Zorggroep Zaanstreek, locatie Mennistenerf —Zaandam
- € 2.511,31 - € 3.124,01 per maand
- Parttime
- Kantoor
- Administratieve ervaring
12 dagen
Emergency Assistance Customer Service (Spanish/Portuguese/English) –On Site–24/7
Concentrix —Amsterdam
- € 5.099,37 per maand
- Fulltime
- Spaans
- Engels
- Microsoft Office
opzichter
Parteon —Wormerveer
- € 4.540 - € 5.017 per maand
- Parttime
- Communicatieve vaardigheden
- Budget voor professionele ontwikkeling
Jeugdboa
Gemeente Zaanstad —Zaandam
- € 2.875 - € 4.065 per maand
- Weekendbeschikbaarheid
- Reiskostenvergoeding
- Zorgverzekering

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Part-time Aftersales Agent (Dutch speaking)

TicketSwap -
Amsterdam

Snel solliciteren

Vacaturegegevens

Parttime
€ 15 per uur
11 dagen geleden

Kwalificaties

Engels
Bachelor

Volledige vacaturetekst

TicketSwap helps fans buy and sell tickets in a safe and fair way, so more people can go to the events they love. We combine smart product design and safeguards with a support operation that takes trust seriously. When something goes wrong after a transaction, a ticket does not scan, a buyer disputes what they received, or a refund question escalates, we step in to investigate the facts and make consistent decisions. As an Aftersales Agent, you protect both fans and the platform by resolving these cases based on evidence, clear principles, and policy, and by turning recurring issues into feedback for better tooling and automation. Aftersales is one of the three teams that make up our customer experience department and this is an entry level role.

Are you someone who enjoys helping people, staying calm under pressure, and being the human voice behind a global platform? Keep reading

What you’ll do

Investigate buyer and seller disputes, ticket issues, and refund requests using available evidence and internal tools
Communicate clearly and empathetically, while staying consistent in decisions
Apply policy and judgment to reach fair outcomes that protect user trust and financial correctness
Use templates, tooling, and AI responsibly to work efficiently without lowering decision quality
You have strong digital fluency; you navigate tools quickly and accurately, using shortcuts to work efficiently and error-free.
Escalate high-risk or unclear cases with strong context

About you

Fluent in Dutch and excellent in English (written and spoken), any additional languages are a plus

Part-time availability (24-32 hours a week, Monday to Friday from 09:00 - 18:00)
You write clearly and professionally in Dutch and English, and you can explain decisions in a calm, confident way
You are empathetic, but you can stay firm when the evidence or policy requires it
You make good decisions under ambiguity, and you are comfortable investigating details
You are confident working with digital tools, you can learn new systems quickly, and you work efficiently on a computer, including switching between tools and screens without losing accuracy
You take ownership, and you look for structural fixes instead of repeating manual work
You are curious about AI and automation, and you use it carefully to protect trust

Why You’ll Love It Here

Be part of a mission-driven company built by fans, for fans
Work from our Amsterdam office
Join a supportive, international team that helps each other grow
Make a real impact on the experience of millions of fans worldwide

Practical Details

Location: Amsterdam (office-first, hybrid possible)
Hours: 9:00-18:00
Contract: 0-hour contract, 7 months with the intention to extend
Salary: €15,- gross per hour (+8% holiday allowance & 9,6% holiday pay)
Find our perks & benefits on our careerpage

Snel solliciteren

Verfijn je zoekopdracht

technical team lead, contract vacatures in zaandam, nh

Part-time Aftersales Agent (Dutch speaking)

Demand Aggregation Analyst

Declarant

Management Assistent (M/V)

Rayonmanager Purmerend

Operations controller

Lean Specialist

Emergency Assistance Customer Service (German/English) – On Site – 24/7

Emergency Assistance Customer Service (French/Italian/English) – On Site – 24/7

Technical Team Lead, Contract

Rayonmanager

Team Lead Supply Coordinators

Customer Service Team Lead

Servicecoördinator Sprinklertechniek

Regiomanager RCE

Backoffice Medewerker Contractbeheer

Administratief medewerker WMO

Emergency Assistance Customer Service (Spanish/Portuguese/English) –On Site–24/7

opzichter

Jeugdboa

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van technical team lead, contract in zaandam, nh

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