20 beste vacatures voor de functie van senior support in leiden, zh (nieuwe medewerkers gezocht)

Customer Support Specialist
ChannelEngine —Leiden
- Fulltime
- Hybride werken
- Engels
- Associate degree
- Communicatieve vaardigheden
Industrial Cost Auditor (2 Posts)
European Space Agency —Noordwijk
- ERP systemen
- Engels
- Master
1 dag
Senior Microbiologist Study Coordinator (m/f/d)
Ecolab Inc. —Oegstgeest
- Fulltime
- Engels
- Communicatieve vaardigheden
3 dagen
Senior Partner Manager
ChannelEngine —Leiden
- Fulltime
- Hybride werken
- Engels
- Associate degree
CRA II/SCRA I
Fortrea —Leiden
- Fulltime
- Engels
- Bachelor
- Zonder diploma
Investigator (P-3)
International Criminal Court (ICC) - Cour Pénale Internationale (CPI) —Den Haag
- Vanaf € 90.588 per jaar
- Administratieve ervaring
- Bachelor
- Onderhandelen
6 dagen
Vacature: BCM coordinator Non-Life - View vacancy
Bekijk bedrijf: Nationale-Nederlanden —Den Haag
- € 5.339 - € 7.119 per maand
- Fulltime
- Engels
- Analytisch vermogen
1 dag
Vacature: Senior Business Controller Schade & Inkomen - View vacancy
Bekijk bedrijf: Nationale-Nederlanden —Den Haag
- € 7.087 - € 9.449 per maand
- Fulltime
- Management
- Master
- Analytisch vermogen
Vacature: Senior Schadebehandelaar Licht Letsel - View vacancy
Bekijk bedrijf: Nationale-Nederlanden —Den Haag
- € 3.891 - € 5.188 per maand
- Fulltime
- Personeelszaken
(Sr.) QA Officer
Pharming Group —Leiden
- Bachelor
- Zonder diploma
Lead Operational Excellence Specialist – Incident & Problem Management
SWIFT Financial Messaging Services —Leiden
- Fulltime
- Management
- Analytisch vermogen
- Managementervaring
Senior Director – Quality Control
Lilly —Katwijk aan den Rijn
- Fulltime
- Doctor
- Laboratoriumervaring
- Engels
10 dagen
Test Floor Supervisor & General Support Technician located at Noordwijk in The Netherlands (m/f/d)
IABG —Noordwijk
- Engels
- Leidinggevende ervaring
- Bachelor
- Flexibele werkuren
Senior Support Specialist
UNO Automatiseringdiensten B.V. —Rijswijk
- € 4.000 - € 5.500 per maand
- Fulltime
- Azure
- Windows
- Analytisch vermogen
- Winstdeling
- Reiskostenvergoeding
Snel solliciteren
Senior Account Manager
BaseClear —Leiden
- Master
- Bachelor
3 dagen
Lead Operational Excellence Specialist
SWIFT Financial Messaging Services —Leiden
Managing Director (m/f/d) SCHOTTEL Nederland B.V.
SCHOTTEL GmbH —Zoetermeer
- Engineering
- Engels
- Bedrijfsadministratie
Senior Administrative Assistant, G7
United Nations —Den Haag
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Support Engineer (Medior/Senior)
ICT TeamWork —Zoetermeer
- € 2.892 - € 4.465 per maand
- E-mail
- Azure
- Windows
- ICT
- Reiskostenvergoeding
- Telefoonplan
Snel solliciteren
4 dagen
Programme Officer (P-3)
Organisation for the Prohibition of Chemical Weapons —Den Haag
- € 8.835 per maand
- Spaans
- Engels
- Onderzoek

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van senior support in leiden, zh

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Customer Support Specialist

ChannelEngine -
Leiden

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

Engels
Technische hulp
E-commerce
SaaS
Associate degree
Communicatieve vaardigheden

Volledige vacaturetekst

We have an open role for a Support Specialist - if you want to learn about ecommerce and develop your skills in Technical Support, we’re looking for you. In this entry level position, you’ll be joining the ChannelEngine Support team, who is responsible for identifying, understanding, and solving customer queries.

What will you do as a Support Specialist?

In this role, you’ll respond to both inbound phone calls and tickets from our customers. Being part of the Support team, you’ll ensure our customers receive great service during the process. You’ll work independently on assigned tickets, pick up new tickets, and work closely together with 2nd line Support on complex or high-impact tickets. After you either solve the issue, or forward it to 2nd line support, you’ll keep your customer up to date on the progress.

Working with our customers, you’ll be able to gain a good understanding of customer impact while handling requests, and you’ll learn to ask the right questions for clarity.

You’ll become part of a team that works closely together, loves sharing knowledge and best practices, and has the drive to provide the customers with an exceptional experience together.

What makes you the ideal Support Specialist?

Tech-saviness: this can be from previous support experience, general technical competence, or interest in technology,
Self-starter with strong attention to detail and good problem-solving skills,
Proficient communication skills in English, spoken and written,
Enthusiastic about helping customers and colleagues alike,
Available to work from our Leiden office at least 2 days a week.

Nice to have (but not essential)

Experience in SaaS or Ecommerce,
Dutch proficiency.

Why you’ll love working here

You’ll be working in an open and collaborative company with +/-200 colleagues of over 30 different nationalities

You’ll receive a thorough onboarding to get you familiar with ChannelEngine, our processes and tools, and your new colleagues. You’ll also have a buddy to support you along the way
We want to make sure everyone is supported mentally and emotionally which is why we provide free access to mental healthcare support
We’ll contribute 6% to your pension fund
Work from our modern HQ in the beautiful city of Leiden as much as you like. It’s a short walk from the train station.

You’ve applied. What’s next?

We want all of our candidates to enjoy a smooth and efficient experience with us, which is why we aim to get back to you regarding your application within 2 business days. The first step is a screening call with a member of the recruitment team. After that, you’ll be meeting with our Support Lead and the Manager of the Support team. This is followed by an assessment. The last step of the process is meeting two senior members of the team. Our interview process tends to take +/-4 weeks to complete

Excessive AI use in CVs and cover letters is discouraged. We’re most interested in hearing your genuine voice and understanding the person behind the application.

Nu solliciteren

Verfijn je zoekopdracht

senior support vacatures in leiden, zh

Customer Support Specialist

Industrial Cost Auditor (2 Posts)

Senior Microbiologist Study Coordinator (m/f/d)

Senior Partner Manager

CRA II/SCRA I

Investigator (P-3)

Vacature: BCM coordinator Non-Life - View vacancy

Vacature: Senior Business Controller Schade & Inkomen - View vacancy

Vacature: Senior Schadebehandelaar Licht Letsel - View vacancy

(Sr.) QA Officer

Lead Operational Excellence Specialist – Incident & Problem Management

Senior Director – Quality Control

Test Floor Supervisor & General Support Technician located at Noordwijk in The Netherlands (m/f/d)

Senior Support Specialist

Senior Account Manager

Lead Operational Excellence Specialist

Managing Director (m/f/d) SCHOTTEL Nederland B.V.

Senior Administrative Assistant, G7

Support Engineer (Medior/Senior)

Programme Officer (P-3)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van senior support in leiden, zh

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