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Global Support Analyst

Magnit -
Nieuwegein

Nu solliciteren

Vacaturegegevens

3 dagen geleden

Kwalificaties

Microsoft Word
Microsoft Excel
Microsoft Outlook
Troubleshooting
Engels
Microsoft Office
Analytisch vermogen
Communicatieve vaardigheden

Volledige vacaturetekst

Job Description

Posted Wednesday, September 2, 2026 at 11:00 PM

Who We Are

Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

What You Will Do

The role of the Global Support Analyst is to Support our Internal Clients - Resources, Suppliers, Client Managers with their inquiries over Phone, Chat and E-mail. This position supports the success by adding a value in servicing our clients. This is an exciting career opportunity for someone who values advancement, growth, and high-quality work. This Global Support Analyst position requires responsibility for end user support to proprietary applications and systems.

Provide support to internal and external users via phone, email, and chat.Create, update, and actively manage support tickets through to resolution.Identify opportunities to streamline business operations and recommend process improvements.Mentor and train new Global Support team members.
Sense of urgency and ability to escalate system outages to Global Support Management
Must Maintain Confidential Information and Follow Procedures for Work processing
Adherence to schedules due to live support environment
Reception tasks like welcoming visitors, receive packages and taking phone calls

What You Will Need

Excellent English and Dutch communication skills (Written & Verbal)
Strong user-facing, customer service, communication
Demonstrates a high level of professionalism and strong work ethic
Good problem-solving, troubleshooting, and analytical skills
Proficient with Microsoft Office – Excel, Word, Outlook and Internet

What Magnit Will Offer You

At Magnit, you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You’ll work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails! Magnit will offer you a competitive benefits package.

If this role isn’t for you

Stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit

https://magnitglobal.com/us/en/company/careers.html

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

Job Details

Job Family

Staff Jobs

Pay Type

Salary

Employment Indicator

Temporary

Travel Required

Job Start Date

Thursday, September 3, 2026

Nieuwegein, Netherlands

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data analyst vacatures in bodegraven

Global Support Analyst

Business Analist | publieke domein

Strategic Pricing Analyst

Data Analyst (project-based) – Open Research Information Project

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