We are the Advanced Analytics and AI Center of Expertise (AA&AI CoE), part of the Transaction Banking Data Domain and our purpose is to Drive Excellence Through Transaction Banking Data. Our value stream covers a vast portfolio of products: accounts, payment cards, packages, savings, insurances, open banking APIs, trade finance, digital products like Apple Pay/ Google Pay, and associated sales, business & risk management processes. We contribute significantly to the revenue of the bank by strengthening data driven decision making.
We apply advanced analytics and emerging technologies (like GenAI) to explore, research and gather valuable insights; predict and forecast trends of product’s usage and transactions; optimize processes; define, report & monitor and improve performance ; advise on new proposition designs and duty of care topics; help decide the course of action and setting priorities to achieve great customer satisfaction and vendor relations. We also act as change agents to embed a data driven mindset at all levels of the organization enabling them to harness full potential of the data that we have, thereby strengthening data maturity and literacy in the bank. All our Data Scientists that work within AA&AI CoE have T-shaped profiles and next to data science they can play different roles like: Subject Matter Experts, Business Liaisons etc.
The Transaction Banking Data Domain consist of 40+ members and are based across the Netherlands and India. We value diversity and inclusion and the team atmosphere is dynamic, open and informal. We follow agile principles and work on cross departments and cross functional initiatives while collaborating with business experts, business developers, product owners, seniors and leaders – hence providing a golden opportunity for networking and serving as a knowledge haven. We have developed a culture where entrepreneurial spirit, empathy, element of fun and celebrating successes is truly appreciated. We do this by respecting and living bank’s values: Care, Collaboration and Courage!
