As a Back Office Specialist within the Transport Control Tower of DHL Supply Chain in Eindhoven, you work at the intersection of invoicing, data, and process improvement. You are not only responsible for processing invoices, but also for looking beyond the numbers: where do discrepancies arise, how can things be improved, and what do these figures tell us about our operation?This role is ideally suited for someone who looks beyond administration, is curious about the "why" behind the data, and wants to further develop towards operations, finance, or data analysis.
What can you expect from DHL?
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A full-time position (40 hours) with a steep learning curve and a high level of responsibility
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A competitive starting salary, based on a 40-hour workweek, ranging from €2,732.05 to €3,393.41, with the opportunity to grow to €4,055.98 depending on your experience and expertise
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Fast development opportunities within DHL Supply Chain
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Flexible working hours in a daytime schedule
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8% holiday allowance
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25 vacation days based on full-time employment
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Travel allowance
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Secondary employment benefits such as the CAO à la Carte: a personal budget that can be used for additional vacation hours (up to 6 days per year), monthly gross payout, study costs, or a vitality budget
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You will join an energetic and friendly team while working for the world's largest logistics service provider, offering plenty of opportunities for career growth and personal development
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You will become part of a multicultural organisation that embraces diversity and promotes an inclusive working environment
Your responsibilities as a Back Office Specialist:
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You are responsible for ensuring a smooth and accurate invoicing process while combining precise administrative processing with analysis, process improvement, and collaboration with various internal stakeholders.
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Process and verify incoming carrier invoices
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Prepare accurate customer invoices based on received carrier invoices
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Identify and investigate invoicing discrepancies and pricing differences
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Analyse data and invoicing processes using Excel
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Actively contribute to process improvements, automation, and standardisation
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Identify inefficiencies and propose improvement initiatives
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Collaborate closely with colleagues from Finance, Customer Service, and Front Office
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Support the Back Office Manager with various operational and administrative matters
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Contribute to an accurate and timely month-end closing
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Take initiative, collaborate, and assume responsibility in a dynamic working environment
What makes this role interesting?
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In this position, you will have the opportunity to make an impact, develop yourself, and actively contribute to the further professionalisation of our organisation.
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You actively contribute ideas for improvements and have the opportunity to optimise processes
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You influence how work is carried out and take initiative where needed
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You work with data that directly impacts the organisation's profitability
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You quickly gain insight into the broader operation while building a strong internal network
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You create a solid foundation for future career opportunities in Operations Management, Finance/Control, or Data Analysis, depending on your ambitions and development
What do you bring?
We are looking for someone with strong analytical skills and the drive to look beyond the task itself. You have a Bachelor's level of working and thinking, for example in Finance, Business Administration, or Logistics. You are analytically strong and enjoy investigating discrepancies. At the same time, you work accurately and have a good affinity with numbers.
You work independently, take ownership, and actively look for ways to improve or optimise processes.
You stand out because of your:
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Curiosity: you ask questions and look for root causes
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Proactive attitude: you take action instead of waiting
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Affinity with Excel or data analysis (experience is an advantage)
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Strong communication skills: you are comfortable involving colleagues and discussing issues
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Ambition to develop yourself and grow within the organisation
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Logistics knowledge is not required
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You have a good command of Dutch and English. If you only speak English, we also encourage you to apply.
Team & DHL Supply Chain
At DHL Supply Chain, we stand for smart logistics solutions and strong teams. You will have the opportunity to be yourself and grow within an organisation that encourages initiative and collaboration. You will join a close-knit and international team of five colleagues, where collaboration, knowledge sharing, and an open atmosphere are central.
You will receive a thorough onboarding and all the support you need to quickly feel at home in your role.
The team works according to a hybrid working model: on Mondays, Tuesdays, and Thursdays, most colleagues work together in the office, while Wednesdays and Fridays are primarily remote working days. This combination offers a healthy balance between collaboration, knowledge sharing, and flexibility.
Interested? Apply now!
Are you excited about this opportunity, and does your profile match the requirements above? Then you might be exactly the person we are looking for!
Please submit your CV by clicking the Apply button. Do you have any questions first? Feel free to contact Mirthe van de Sande (Corporate Recruiter) via
[email protected].
Acquisition in response to this vacancy is not appreciated.
Disclaimer: Inclusion & Diversity
At DHL, equal opportunities are at the heart of everything we do. We assess you based on who you are and what you can contribute—regardless of your background, origin, or personal preferences. If you do not meet every requirement but believe you are a good fit for this role, we encourage you to contact the recruiter mentioned above.
