Our Mission
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
Job Summary
- Participate directly in customer deployments to validate COE delivery methodologies, frameworks, and tools in real-world environments.
- Provide hands-on support for complex or high-risk engagements, acting as a technical escalation point.
- Ensure delivery approaches are executable, efficient, and aligned with customer environments and constraints.
- Define and refine delivery architecture patterns that ensure consistent execution across products, theaters, and delivery models.
- Establish best practices for deployment sequencing, dependencies, and integration points across Cortex, Cloud, and Network Security platforms.
- Ensure alignment between solution architecture and how those solutions are operationalized in the field.
- Validate end-to-end lifecycle execution from initial deployment through optimization and expansion.
- Identify where customers stall during deployment or post-deployment phases and drive improvements to remove friction.
- Ensure clean, repeatable handoffs between Professional Services and Scale & Optimize teams.
- Provide structured, actionable feedback to Practice Architects (Technical Architecture and Platform Enablement) and Practice Leads.
- Identify gaps in methodologies, tooling, or assumptions based on field execution.
- Support pilots of new delivery models, frameworks, and tools, ensuring they are validated before global rollout.
- Partner closely with Professional Services, S&O, Product/Engineering, and COE teams to ensure alignment between delivery expectations and execution reality.
- Collaborate with Technical Architecture and Platform Enablement roles to ensure delivery models are technically sound and scalable.
- Act as a bridge between global COE standards and regional execution needs.
- Share execution insights and best practices across theaters to drive consistency.
- Contribute to enablement content, including delivery playbooks, runbooks, and field guidance.
- Mentor consultants and architects on delivery best practices and execution strategies.
Owns:
- Delivery architecture patterns and execution standards
- Field validation of COE methodologies
- Identification of execution risks and gaps
- Credibility and success of delivery pilots
Influences:
- Global methodology improvements
- Automation and platform enablement priorities
- Delivery lifecycle design and handoff models
Qualifications
- Technical Expertise: Strong experience in cybersecurity platforms (Cortex, Cloud, Network Security) and enterprise-scale deployments.
- Delivery Experience: Proven track record delivering complex, large-scale implementations in customer environments.
- Execution Focus: Deep understanding of how solutions are deployed, integrated, and operationalized in real-world scenarios.
- Problem Solving: Ability to identify execution gaps and drive practical, scalable solutions.
- Communication Skills: Strong ability to communicate with both technical teams and leadership stakeholders.
- Collaboration: Experience working cross-functionally across Services, Product, and Customer Success organizations.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: Yes
