20 beste vacatures voor de functie van customer service manager in abcoude, ut (nieuwe medewerkers gezocht)

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Procurement Manager - Customer Service
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Polaroid —Amsterdam
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Customer Service Operational Representative - EMEA
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Apollo GraphQL —Amsterdam
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Commify —Amsterdam
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- Engels
- Microsoft Office
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Dealer Service Team Lead EMEA (f/m/d)
Patagonia —Amsterdam
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Renewable Energy Service Manager (m/w/d) (electrical engineer)

SIGENERGY
Amsterdam

Snel solliciteren

Vacaturegegevens

Vaste baan | Fulltime

Kwalificaties

AutoCAD
Engels
Technische hulp
Microsoft Office
Master
Projectmanagement
Bachelor
Elektrotechniek
Communicatieve vaardigheden

Volledige vacaturetekst

About the Role: Service Manager

As a Service Manager, you will be responsible for supporting Sigenergy customers during installation, maintenance and repair of devices of the Sigenergy product portfolio. Your aim is to ensure that customers can make optimum use of the products offered and are satisfied with the service. You will also be responsible for organising training events for installers and wholesale partners:

Planning and controlling of service activities
You plan the processes in the service area together with local colleagues and with HQ.
You support installers and wholesalers with service enquiries by telephone and e-mail. Your top priority is to provide fast and uncomplicated assistance.
If necessary, you will carry out repairs on site or support installers during initial commissioning.
Customer care
Customer satisfaction is crucial to the success of the company.
You communicate directly with customers, identify potential problems and solve them professionally.
Organising training events
You will organise and lead training sessions for employees, customers and partners both online and face-to-face.
Topics may include installation, maintenance, safety guidelines and technical aspects of storage systems and inverters.
Monitoring and reporting
You will monitor the performance and analyse ongoing processes.
KPI help you to recognise potential for improvement.
You will prepare reports on what is happening in the service department and share them with your supervisor.

Qualifications:

Bachelor’s degree in Electrical Engineering, Renewable Energy, or a related field; Master’s degree preferred.
Minimum of 5 years of experience in the PV solar & ESS industry, with a focus on solution design and project management.
Strong technical knowledge of PV solar & ESS systems, including design, installation, and maintenance.
Proven experience in customer care, service strategy development, and technical support.
Excellent project management skills with a track record of successfully delivering complex projects.
Strong interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Proficiency in relevant software tools (e.g., PVsyst, AutoCAD, MS Office).
Fluency in English & Dutch; knowledge of a european languages or Chinese is a plus.
Willingness to travel within the region as required.

#sigenergyjobs

Job Types: Full-time, Permanent

Work Location: Hybrid remote in Amsterdam

Snel solliciteren

Verfijn je zoekopdracht

customer service manager vacatures in abcoude, ut

Renewable Energy Service Manager (m/w/d) (electrical engineer)

Customer Service Manager

Area Manager Aftersales BYD & Denza - Netherlands

Customer Service Officer

Procurement Manager - Customer Service

Strategy & Operations

Customer Service Medewerker

Customer Service Coordinator

Customer Service Operational Representative - EMEA

Customer Success Manager

Head of Customer Success

Manager, Customer Success

Customer Service Team Lead

Onboarding Specialist - NL

Service Delivery Officer

Subregional Head of Customer Success

Senior Customer Success Manager- UK / Netherlands

Business Operations Manager - CS

Customer Success Representative

Dealer Service Team Lead EMEA (f/m/d)

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in abcoude, ut

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