20 beste vacatures voor de functie van customer service manager in amsterdam, nh (nieuwe medewerkers gezocht)

Customer Success Manager
NCR —Amsterdam
- Fulltime
- Analytisch vermogen
- Restaurantervaring
- Communicatieve vaardigheden
Manager, Customer Solutions Management, AWS Europe North
Amazon Web Services EMEA SARL, Dutch Branch —Amsterdam
- Fulltime
- Management
- Engels
- Personeelswerving
Customer Success Manager - Dutch market
Aurora Live —Amsterdam Zuid
- Engels
- Analytisch vermogen
- Tijdmanagement
Snel solliciteren
Client Satisfaction Professional | 24u– 32u | Amsterdam
Bierens Incasso Advocaten —Amsterdam Zuid
- € 2.932 - € 3.358 per maand
- Parttime
- CRM-systemen
- Engels
- Kantoor
- Reiskostenvergoeding
Snel solliciteren
Customer Experience and Service Transformation Manager
Accenture —Amsterdam
- Fulltime
- Salesforce
- Master
- Analytisch vermogen
3 dagen
Customer Success Director
Genesys —Amsterdam
- Online sollicitatie
- Microsoft Powerpoint
- Microsoft Excel
- Socialemediabeheer
- Aanbrengbonus
Customer Success Manager (NL)
OpenUp —Amsterdam
- Online sollicitatie
- Hybride werken
- Verkoopervaring
- Engels
- Projectmanagement
- Budget voor professionele ontwikkeling
Snel solliciteren
Customer Onboarding Manager
Smartly.io —Amsterdam
- Projectmanagement
- Bachelor
- Zonder diploma
Customer Experience Advisor (Financial Services)
Tesla —Amsterdam-Zuidoost
- Engels
- Analytisch vermogen
- Financiële diensten
Service Experience Manager, Global
Kraft Heinz Company —Amsterdam
- Engineering
- Bachelor
- Bedrijfskunde
Customer Support Senior Associate (Dutch or German Speaking)
bloomon —Amsterdam
- Fulltime
- Schrijfvaardigheden
- Engels
- ICT
Junior Customer Success Manager (French speaking) - Moving24
Skydreams —Amsterdam
- € 37.600 - € 41.500 per jaar
- Engels
- Kantoor
Snel solliciteren
6 dagen
Customer Service Representative
CSafe Global —Hoofddorp
- Fulltime
- Engels
- Microsoft Office
- ICT
Snel solliciteren
13 dagen
Customer Team Coordinator - BeNeLux & France
NORNORM —Amsterdam
- € 3.000 per maand
- Spaans
- Engels
- Communicatieve vaardigheden
Support Strategy & Operations
Gigs —Amsterdam
- € 85.000 - € 130.000 per jaar
- SQL
- ICT
Teamleider Winkelservice Retail Amsterdam West
MediaMarkt Benelux —Amsterdam Nieuw-West
- Weekendbeschikbaarheid
- Teammanagement
- Retailervaring
- Personeelskorting
Snel solliciteren
VIP Client Assistant (Dutch Speaking)
flatexDEGIRO SE —Amsterdam Oost
- Engels
- Kantoor
- Financiën
- Aanbrengbonus
Partner Success Specialist (m/f/x)
Viamanta —Amsterdam-Zuidoost
- Hybride werken
- Engels
- Agile
- Communicatieve vaardigheden
Snel solliciteren
Customer Excellence Lead Benelux
Kraft Heinz Company —Amsterdam
- Engels
- Microsoft Office
Customer Support Specialist - German Speaking
Invue —Hoofddorp
- Fulltime
- ERP systemen
- Engels
- Analytisch vermogen
9 dagen

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in amsterdam, nh

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en Privacybeleid.

Zoek vacatures in meer locaties

customer service manager jobs near amsterdam, nh

Vacatures voor Customer Success Manager in Amsterdam

Vacatures voor Operations Associate in Amsterdam

Vacatures voor Onboarding Manager in London

Vacatures voor Customer Experience Manager in Amsterdam

Vacatures voor Customer Service Representative in Amsterdam

Vacatures voor Shift Leader in Amsterdam

Vacatures voor Experience Manager in Amsterdam

Vacatures voor Medewerker Klantenservice in Amsterdam Zuid

Vacatures voor Security Manager in Amsterdam

Vacatures voor Customer Success Manager in Zoetermeer

Vacatures voor Customer Success Manager in Hoofddorp

Vacatures voor Customer Success Manager in Groningen (provincie)

Vacatures voor Service Manager in Utrecht (provincie)

Vacatures voor Customer Success Manager in Delft

Vacatures voor Manager Horeca in Utrecht (provincie)

Vacatures voor Project Manager in Nijmegen

Vacatures voor Learning Development Specialist in Tilburg

Vacatures voor Junior Customer Success Manager in Amsterdam

Vacatures voor Customer Solutions Specialist in Eindhoven

Vacatures voor Operations Research in Rotterdam

Customer Success Manager

NCR -
Amsterdam

Nu solliciteren

Vacaturegegevens

Fulltime

Kwalificaties

ATS
Analytisch vermogen
Restaurantervaring
Communicatieve vaardigheden

Volledige vacaturetekst

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Title: Customer Success Manager

Location: Amsterdam, The Netherlands

Role Overview

The Customer Success Manager (CSM) is responsible for ensuring successful delivery, performance, and continuous improvement across the end‑to‑end service chain for our customers. The CSM operates at a tactical level, bridging operational execution with strategic objectives, and ensures that customer outcomes, service reliability, and non‑functional requirements are consistently met.

The role requires strong affinity with infrastructure, hardware, and store technology environments, as well as the ability to coordinate across multiple internal and external service providers.

Key Responsibilities

Customer & Stakeholder Engagement

Act as the primary tactical point of contact for customer delivery, satisfaction, and service‑related discussions.
Translate customer needs into actionable service requirements across the chain.
Build trusted relationships across customer operations, engineering, and management layers.

Service Chain Governance

Lead or contribute to end‑to‑end chain orchestration across internal teams, vendors, and SIAM‑related roles (without focusing solely on service level management).
Ensure alignment between operational teams and customer expectations.
Drive coordination across infrastructure, hardware, and field operations streams.

Operational Performance & Continuous Improvement

Monitor service performance, identify structural issues, and drive Continuous Improvement (CI) initiatives.
Analyse recurring incidents, trends, and non‑functionals (availability, reliability, performance).
Proactively recommend and implement service enhancements.

Tactical Delivery Leadership

Operate above the day‑to‑day operations—focusing on mid‑term service stability, service roadmaps, and improvement plans.
Connect industry trends and best practices to internal processes and customer environments.
Collaborate with Engineering, Operations, and Product teams to ensure sustainable service delivery.

Technical Affinity

Understand store infrastructure, hardware lifecycles, and device/service architecture sufficiently to engage in meaningful discussions with technical stakeholders.
Translate technology topics into business‑relevant outcomes for customers.

Required Skills & Experience

Strong understanding of infrastructure services, retail hardware, and/or operational technology environments.
Experience in chain-management, service management, or SIAM concepts.
Proven ability to operate at a tactical level, not only operational.
Continuous improvement mindset, including identification and remediation of structural service issues.
Strong analytical skills with focus on non-functional requirements.
Excellent communication skills, able to navigate between technical teams and business stakeholders.

Preferred Qualifications

Experience in managed services, retail technology, or multi‑vendor service landscapes.
Familiarity with incident and problem management frameworks.
Ability to connect external industry trends to customer environments and internal processes through the lens of company’s best practice.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”

Nu solliciteren

Verfijn je zoekopdracht

customer service manager vacatures in amsterdam, nh

Customer Success Manager

Manager, Customer Solutions Management, AWS Europe North

Customer Success Manager - Dutch market

Client Satisfaction Professional | 24u– 32u | Amsterdam

Customer Experience and Service Transformation Manager

Customer Success Director

Customer Success Manager (NL)

Customer Onboarding Manager

Customer Experience Advisor (Financial Services)

Service Experience Manager, Global

Customer Support Senior Associate (Dutch or German Speaking)

Junior Customer Success Manager (French speaking) - Moving24

Customer Service Representative

Customer Team Coordinator - BeNeLux & France

Support Strategy & Operations

Teamleider Winkelservice Retail Amsterdam West

VIP Client Assistant (Dutch Speaking)

Partner Success Specialist (m/f/x)

Customer Excellence Lead Benelux

Customer Support Specialist - German Speaking

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer service manager in amsterdam, nh

Related Searches

Zoek vacatures in meer locaties

Job Seeker-tools

Werkgeverstools

Bladeren

Blijf verbonden